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ltsdw

Member

Registered: 2020-04-20

Posts: 76

[Solved] Wacom CTL-472 is recognized but doesn't work consistently

I bought this tablet today, and ensured I installed the dependencies (xf86-input-wacom, libwacom) mentioned at the Wacom tablet ArchWiki.

It works but only after I try and re-try plugging and unplugging the thing out 1, 2, 4, 7... tries, it's totally random.

$ uname -a

Linux shadow 5.15.2-arch1-1 #1 SMP PREEMPT Fri, 12 Nov 2021 19:22:10 +0000 x86_64 GNU/Linux

$ lsusb | grep Wacom

Bus 002 Device 010: ID 056a:037a Wacom Co., Ltd CTL-472 [One by Wacom (S)]

# dmesg | grep -i wacom

[    7.001616] usb 2-1: Manufacturer: Wacom Co.,Ltd.
[    7.109491] input: Wacom Co.,Ltd. CTL-472 Mouse as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/0003:056A:037A.0001/input/input6
[    7.110305] hid-generic 0003:056A:037A.0001: input,hiddev96,hidraw0: USB HID v1.10 Mouse [Wacom Co.,Ltd. CTL-472] on usb-0000:00:14.0-1/input0
[    7.145840] hid-generic 0003:056A:037A.0002: hiddev97,hidraw1: USB HID v1.10 Device [Wacom Co.,Ltd. CTL-472] on usb-0000:00:14.0-1/input1
[   18.409854] input: Wacom One by Wacom S Pen as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/0003:056A:037A.0001/input/input12
[   18.409919] wacom 0003:056A:037A.0001: hidraw0: USB HID v1.10 Mouse [Wacom Co.,Ltd. CTL-472] on usb-0000:00:14.0-1/input0
[   24.491950] wacom 0003:056A:037A.0001: wacom_set_report: ran out of retries (last error = -110)
[   67.129177] usb 2-1: Manufacturer: Wacom Co.,Ltd.
[   67.135029] input: Wacom One by Wacom S Pen as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/0003:056A:037A.0005/input/input29
[   67.135523] wacom 0003:056A:037A.0005: hidraw0: USB HID v1.10 Mouse [Wacom Co.,Ltd. CTL-472] on usb-0000:00:14.0-1/input0
[   88.071655] input: Wacom One by Wacom S Pen as /devices/pci0000:00/0000:00:14.0/usb2/2-4/2-4:1.0/0003:056A:037A.0007/input/input35
[   88.072147] wacom 0003:056A:037A.0007: hidraw0: USB HID v1.10 Mouse [CTL-472] on usb-0000:00:14.0-4/input0
[  113.029817] usb 2-2: Manufacturer: Wacom Co.,Ltd.
[  113.037026] input: Wacom One by Wacom S Pen as /devices/pci0000:00/0000:00:14.0/usb2/2-2/2-2:1.0/0003:056A:037A.0009/input/input41
[  113.037128] wacom 0003:056A:037A.0009: hidraw0: USB HID v1.10 Mouse [Wacom Co.,Ltd. CTL-472] on usb-0000:00:14.0-2/input0

$ xsetwacom list devices

Wacom One by Wacom S Pen stylus 	id: 10	type: STYLUS    
Wacom One by Wacom S Pen eraser 	id: 11	type: ERASER   

Last edited by ltsdw (2023-05-09 06:35:08)

ltsdw

Member

Registered: 2020-04-20

Posts: 76

Re: [Solved] Wacom CTL-472 is recognized but doesn't work consistently

Tried on a fedora live, and it worked normally, plug and play as it should. Multiple times, plug and unplugged and it worked every time.

Also tried the kernel 5.10.79-1-lts here on this arch installation but the result was the same. I'll try downgrading some stuff to see if something changes.

Also I discovered that I don't need plug and unplug it, just using rmmod wacom && modprobe wacom multiple times makes it work.

ltsdw

Member

Registered: 2020-04-20

Posts: 76

Re: [Solved] Wacom CTL-472 is recognized but doesn't work consistently

Got another notebook, it's working in this one consistently with wacom module.

But at the time that the wacom module wasn't working consistently on the old notebook, I used the OpenTabletDriver and then the tablet got to work consistently, even now I still use OpenTabletDriver, it has plugins for smoothing, and all nice stuff, a lot of customization, love that project.