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mete

Member

Registered: 2021-11-30

Posts: 2

[SOLVED] Notebook Dummy output when there is no headset connected

I have a Alienware where the sound only works for the usb headset, jack or the internal notebook sound system doesn't work, it just displays a Dummy Output.

I have no idea how to configure it, but I tried some stuff I found online.

fuser -v /dev/snd/*

                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  joao       1672 F.... pulseaudio

lspci -knn|grep -iA2 audio

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Tiger Lake-H HD Audio Controller [8086:43c8] (rev 11)
        Subsystem: Dell Device [1028:0a73]
        Kernel driver in use: sof-audio-pci-intel-tgl
        Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl
00:1f.4 SMBus [0c05]: Intel Corporation Tiger Lake-H SMBus Controller [8086:43a3] (rev 11)
--
01:00.1 Audio device [0403]: NVIDIA Corporation GA104 High Definition Audio Controller [10de:228b] (rev a1)
        Subsystem: NVIDIA Corporation Device [10de:0000]
        Kernel driver in use: snd_hda_intel

aplay without the headset connected.

aplay -lL
null
    Discard all samples (playback) or generate zero samples (capture)
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default
    Default ALSA Output (currently PulseAudio Sound Server)
hdmi:CARD=NVidia,DEV=0
    HDA NVidia, HDMI 0
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=1
    HDA NVidia, HDMI 1
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=2
    HDA NVidia, HDMI 2
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=3
    HDA NVidia, HDMI 3
    HDMI Audio Output
usbstream:CARD=NVidia
    HDA NVidia
    USB Stream Output
**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

aplay with the headset connected

aplay -lL
null
    Discard all samples (playback) or generate zero samples (capture)
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default
    Default ALSA Output (currently PulseAudio Sound Server)
hdmi:CARD=NVidia,DEV=0
    HDA NVidia, HDMI 0
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=1
    HDA NVidia, HDMI 1
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=2
    HDA NVidia, HDMI 2
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=3
    HDA NVidia, HDMI 3
    HDMI Audio Output
usbstream:CARD=NVidia
    HDA NVidia
    USB Stream Output
sysdefault:CARD=A510H
    Alienware 510H, USB Audio
    Default Audio Device
front:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    Front output / input
surround21:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    4.0 Surround output to Front and Rear speakers
surround41:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=A510H,DEV=0
    Alienware 510H, USB Audio
    IEC958 (S/PDIF) Digital Audio Output
usbstream:CARD=A510H
    Alienware 510H
    USB Stream Output
**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: A510H [Alienware 510H], device 0: USB Audio [USB Audio]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

The content of /etc/modprobe.d/alsa-base.conf
However, without this file the results are the same.

options snd-hda-intel model=auto
options snd-hda-intel position_fix=1

Last edited by mete (2021-12-01 02:39:02)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 23,944

Re: [SOLVED] Notebook Dummy output when there is no headset connected

An USB headset is it's own distinct sound card, so this isn't further surprising that works.

Remove the alsa-base.conf and install sof-firmware and reboot.

mete

Member

Registered: 2021-11-30

Posts: 2

Re: [SOLVED] Notebook Dummy output when there is no headset connected

It works, thanks!