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#1 2021-12-10 14:21:40

mousse
Member
Registered: 2021-12-10
Posts: 18

Arch restarting itself when pressing volume button

Hello,

I've been experiencing this strange behavior since 1 month ago I think, when I press volume button (be it up or down), Arch restarts itself.
I've been googling this issue but found nothing, and today I just came by a reddit post which has the same exact problem with me, but no solution on the thread.
and I feel like this problem only occurs when I'm playing a playback video (YouTube, Zoom calls, etc.), but I'm not sure.
I tried reproducing the problem on purpose, but the problem didn't happen everytime, just occasionally.

Edit: I'm on dual boot setup alongside Windows 10, if this helps. (already disabled hibernation, fastboot)

(I'm new, so I'm not sure if I'm allowed to post links here, please let me know if I'm not, thank you)
Here is the reddit post: https://www.reddit.com/r/archlinux/comm … estarting/

And here is my specs:
OS: Arch Linux x86_64
Host: Aspire E5-476G V1.37
Kernel: 5.15.7-arch1-1
Uptime: 1 hour, 19 mins
Packages: 1016 (pacman)
Shell: bash 5.1.12
Resolution: 1920x1080, 1366x768
DE: Plasma 5.23.4
WM: KWin
Theme: OrchisDark [Plasma], Orchis-dark [GTK2/3]
Icons: Tela-circle-blue [Plasma], Tela-circle-blue [GTK2/3]
Terminal: kitty
CPU: Intel i5-8250U (8) @ 3.400GHz
GPU: NVIDIA GeForce MX150
GPU: Intel UHD Graphics 620
Memory: 2983MiB / 11846MiB

If you need any logs, please let me know,
Thank you.

Last edited by mousse (2021-12-10 15:31:50)

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#2 2021-12-10 14:35:16

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,081

Re: Arch restarting itself when pressing volume button

In what way does "restarting" itself show? Is it a clean restart or like you janked the power cable? The latter could be bugs with the power_saving implementation of the audio chip, in which case you should try a file

options snd-hda-intel power_save=0

in e.g. /etc/modprobe.d/disablePowerSave.conf and rebooting, though issues in that space should've been more noticeable sooner than just a month ago. Can you reproduce on the LTS kernel?

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#3 2021-12-10 15:02:31

mousse
Member
Registered: 2021-12-10
Posts: 18

Re: Arch restarting itself when pressing volume button

V1del wrote:

In what way does "restarting" itself show?

It goes to the startup message:

Starting version 249.7-2-arch
/dev/sda7: clean, *somenumbers* files, *someNumbers* blocks

and then it goes to the login screen (sddm).

V1del wrote:

in which case you should try a file

options snd-hda-intel power_save=0

in e.g. /etc/modprobe.d/disablePowerSave.conf and rebooting

Okay, I'm trying this now

V1del wrote:

Can you reproduce on the LTS kernel?

Ok, I'm now on LTS, and tried opening some videos and Zoom calls, pressing volume buttons, and the problem is not happening.
But the thing is, if I try to reproduce it on the normal kernel, sometimes it doesn't happen too,
Could it be the kernel though?

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#4 2021-12-10 15:58:05

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,081

Re: Arch restarting itself when pressing volume button

Is it restarting (as in the laptop literally shuts down and starts again) or does the graphical session die? That would be quite the difference. The former is definitely a kernel issue, the latter could be a session, window manager/whatever bug. after running into a "restart" if you switch to a VT and post

sudo journalctl -b

https://wiki.archlinux.org/title/List_o … n_services

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