Issue After Changing Graphics Card

DylN215 · 2022-03-20 11:16:49

Hi all! This is the first issue I've come across where I can't find anything online or from friends, and while I'm fairly sure it's mostly a graphics card issue I am obviously running Arch so here I am!

Just a couple days ago I was able to build a new PC and everything went smoothly. The graphics card came in a bit late, though, so I used my old Radeon RX 550 until my new Radeon RX 6600 XT came in. After changing it, however, I noticed an issue. I'm not much of a gamer overall, and I mostly play Minecraft. When I do, I usually have YouTube or Hulu or something in the background. The issue is this: When I have Minecraft running at the same time as these video platforms, they no longer work. YouTube and Hulu videos refuse to play, live chat notification sounds don't play, nothing. Another weird thing is that when the browser is the highlighted window, my Minecraft client's FPS drops from a consistent 60 (Vsync) down to a fluctuating 20-40. When I return to the Minecraft window, it instantly rises back up to 60 like nothing happened, but sounds still don't play.

I've eliminated every possible factor I can think of. Everything worked fine on my old system (MSI B450 Tomahawk Max II, Ryzen 5 3600, RX 550, 32GB RAM (4x8GB)) and everything worked fine on my new system minus the graphics card (Gigabyte X570 Aorus Elite Wi-Fi, Ryzen 9 5900X, RX 550, 64GB RAM (2x32GB)), the only time this has happened is when I have the new card in (Gigabyte X570 Aorus Elite Wi-Fi, Ryzen 9 5900X, Radeon RX 6600 XT, 64GB RAM (2x32GB)). I have the same relevant packages/drivers installed, I tried upping and lowering the RAM arguments in the Minecraft client, I tried swapping out mods and playing vanilla, nothing works. I'm assuming it's a card or driver issue, or maybe there's a new setting that I wouldn't have had on my old system that's now rearing its ugly head on my new one. Any help would be appreciated!

V1del · 2022-03-20 12:26:52

Which kernel are you on? 6600 XT is fairly new if you used to use e.g. the LTS kernel you should check the normal/newer kernel. FWIW regarding the no sound issue, what's your audio setup in general, the described symptoms sound like one or the other stealing device access which can happen if your sound setup is misconfigured. What's your output of

sudo fuser -v /dev/snd/*
aplay -lL #alsa-utils
#if pulse/pipewire
pactl list sinks
pactl list sink-inputs

DylN215 · 2022-03-20 12:38:43

I knew I was missing some info! I'm running the kernel version 5.16.15-zen kernel.

This is the output of that command string:

                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  dylan      1265 F.... pulseaudio
                     dylan      1568 F.... pipewire-media-
/dev/snd/controlC1:  dylan      1265 F.... pulseaudio
                     dylan      1568 F.... pipewire-media-
/dev/snd/controlC2:  dylan      1265 F.... pulseaudio
                     dylan      1568 F.... pipewire-media-
/dev/snd/seq:        dylan      1567 F.... pipewire

null
    Discard all samples (playback) or generate zero samples (capture)
lavrate
    Rate Converter Plugin Using Libav/FFmpeg Library
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pipewire
    PipeWire Sound Server
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default
    Default ALSA Output (currently PulseAudio Sound Server)
hdmi:CARD=HDMI,DEV=0
    HDA ATI HDMI, HDMI 0
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=1
    HDA ATI HDMI, HDMI 1
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=2
    HDA ATI HDMI, HDMI 2
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=3
    HDA ATI HDMI, HDMI 3
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=4
    HDA ATI HDMI, HDMI 4
    HDMI Audio Output
usbstream:CARD=HDMI
    HDA ATI HDMI
    USB Stream Output
sysdefault:CARD=Generic
    HD-Audio Generic, ALCS1200A Analog
    Default Audio Device
front:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Analog
    Front output / input
surround21:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Analog
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Analog
    4.0 Surround output to Front and Rear speakers
surround41:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Analog
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=Generic,DEV=0
    HD-Audio Generic, ALCS1200A Digital
    IEC958 (S/PDIF) Digital Audio Output
usbstream:CARD=Generic
    HD-Audio Generic
    USB Stream Output
usbstream:CARD=Device
    TONOR TC-777 Audio Device
    USB Stream Output
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 0: ALCS1200A Analog [ALCS1200A Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 1: ALCS1200A Digital [ALCS1200A Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Sink #0
	State: SUSPENDED
	Name: alsa_output.pci-0000_0c_00.1.hdmi-stereo
	Description: Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] Digital Stereo (HDMI)
	Driver: module-alsa-card.c
	Sample Specification: s16le 2ch 44100Hz
	Channel Map: front-left,front-right
	Owner Module: 7
	Mute: yes
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_0c_00.1.hdmi-stereo.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY SET_FORMATS
	Properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 0"
		alsa.id = "HDMI 0"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "3"
		alsa.card = "0"
		alsa.card_name = "HDA ATI HDMI"
		alsa.long_card_name = "HDA ATI HDMI at 0xfcd20000 irq 151"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:0c:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:0a:00.0/0000:0b:00.0/0000:0c:00.1/sound/card0"
		device.bus = "pci"
		device.vendor.id = "1002"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
		device.product.id = "ab28"
		device.product.name = "Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]"
		device.string = "hdmi:0"
		device.buffering.buffer_size = "352768"
		device.buffering.fragment_size = "176384"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-stereo"
		device.profile.description = "Digital Stereo (HDMI)"
		device.description = "Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] Digital Stereo (HDMI)"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Ports:
		hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, available)
	Active Port: hdmi-output-0
	Formats:
		pcm

Sink #1
	State: SUSPENDED
	Name: alsa_output.pci-0000_0e_00.4.analog-stereo
	Description: Starship/Matisse HD Audio Controller Analog Stereo
	Driver: module-alsa-card.c
	Sample Specification: s16le 2ch 44100Hz
	Channel Map: front-left,front-right
	Owner Module: 8
	Mute: no
	Volume: front-left: 48397 /  74% / -7.90 dB,   front-right: 48397 /  74% / -7.90 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_0e_00.4.analog-stereo.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
	Properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALCS1200A Analog"
		alsa.id = "ALCS1200A Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xfcb00000 irq 153"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:0e:00.4"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0e:00.4/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "1487"
		device.product.name = "Starship/Matisse HD Audio Controller"
		device.string = "front:1"
		device.buffering.buffer_size = "352768"
		device.buffering.fragment_size = "176384"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Starship/Matisse HD Audio Controller Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Ports:
		analog-output-lineout: Line Out (type: Line, priority: 9000, not available)
		analog-output-headphones: Headphones (type: Headphones, priority: 9900, available)
	Active Port: analog-output-headphones
	Formats:
		pcm

Sink Input #0
	Driver: protocol-native.c
	Owner Module: 14
	Client: 13
	Sink: 1
	Sample Specification: float32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Format: pcm, format.sample_format = "\"float32le\""  format.rate = "48000"  format.channels = "2"  format.channel_map = "\"front-left,front-right\""
	Corked: yes
	Mute: no
	Volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	Buffer Latency: 162812 usec
	Sink Latency: 0 usec
	Resample method: speex-float-1
	Properties:
		media.name = "Bored Ape Yacht Club: Monkey Business on the Open Sea | Corporate Casket - YouTube"
		application.name = "Firefox"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "35"
		application.process.id = "1294"
		application.process.user = "dylan"
		application.process.host = "dylan"
		application.process.binary = "firefox"
		application.language = "C"
		window.x11.display = ":0"
		application.process.machine_id = "96059ea9137246949e50d1df12704648"
		application.process.session_id = "2"
		application.icon_name = "firefox"
		module-stream-restore.id = "sink-input-by-application-name:Firefox"

I'm currently not running Minecraft but if you need/want the output with Minecraft in the equation I can fire it up. If that does wind up being the case, do you want me to have a specific window focused on? Since the audio issue remains regardless but the FPS drop only occurs when my main window is something that isn't Minecraft.

Quick edit: I also have an issue that my volume percentage resets upon restarting, not sure if that's related or relevant.

Last edited by DylN215 (2022-03-20 12:40:41)

Arch Linux

#1 2022-03-20 11:16:49

Issue After Changing Graphics Card

#2 2022-03-20 12:26:52

Re: Issue After Changing Graphics Card

#3 2022-03-20 12:38:43

Re: Issue After Changing Graphics Card

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