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#1 2022-05-20 07:22:40

TheBill2001
Member
Registered: 2021-08-17
Posts: 15

[SOLVED] Need help with system crash/kernel panic.

I do want to said that there has been numerous game crashes (not kernel panic) within a month and I have not yet find out why.

Today i have the a kernel panic while doing some GPU intensive work. I don't which hardware is failing or if I misconfigured something. But this I hope this you guy can help me with this log.

May 20 13:29:39 billarch-desktop kernel: BUG: unable to handle page fault for address: 0000000297102162
May 20 13:29:39 billarch-desktop kernel: #PF: supervisor instruction fetch in kernel mode
May 20 13:29:39 billarch-desktop kernel: #PF: error_code(0x0010) - not-present page
May 20 13:29:39 billarch-desktop kernel: PGD 0 P4D 0 
May 20 13:29:39 billarch-desktop kernel: Oops: 0010 [#1] PREEMPT SMP NOPTI
May 20 13:29:39 billarch-desktop kernel: CPU: 2 PID: 128716 Comm: Disk Tainted: P           OE     5.17.8-258-tkg-pds #1 d2715da1d47e3107786383a3cf7552014d977433
May 20 13:29:39 billarch-desktop kernel: Hardware name: Micro-Star International Co., Ltd. MS-7B85/B450 GAMING PRO CARBON AC (MS-7B85), BIOS 1.F6 09/30/2021
May 20 13:29:39 billarch-desktop kernel: RIP: 0010:0x297102162
May 20 13:29:39 billarch-desktop kernel: Code: Unable to access opcode bytes at RIP 0x297102138.
May 20 13:29:39 billarch-desktop kernel: RSP: 0018:ffffba5801cfbc28 EFLAGS: 00010282
May 20 13:29:39 billarch-desktop kernel: RAX: 0000000001cfbc70 RBX: ffff9697eeab1640 RCX: ffff9697eeaa3660
May 20 13:29:39 billarch-desktop kernel: RDX: 0000000000000000 RSI: 0000000000000287 RDI: ffff9697eeaa3100
May 20 13:29:39 billarch-desktop kernel: RBP: ffffffff97b07bfc R08: ffff9697eeaa3160 R09: 00000000422a0000
May 20 13:29:39 billarch-desktop kernel: R10: 0000000000000000 R11: 0000000000000000 R12: ffff969401330000
May 20 13:29:39 billarch-desktop kernel: R13: ffff9697eeab2420 R14: ffff9697eeab1640 R15: 00000000ffffffff
May 20 13:29:39 billarch-desktop kernel: FS:  00007fc6437fe640(0000) GS:ffff9697eea80000(0000) knlGS:0000000000000000
May 20 13:29:39 billarch-desktop kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
May 20 13:29:39 billarch-desktop kernel: CR2: 0000000297102162 CR3: 000000012e14e000 CR4: 0000000000350ee0
May 20 13:29:39 billarch-desktop kernel: Call Trace:
May 20 13:29:39 billarch-desktop kernel:  <TASK>
May 20 13:29:39 billarch-desktop kernel:  ? hrtimer_start_range_ns+0x241/0x340
May 20 13:29:39 billarch-desktop kernel:  ? schedule+0x4b/0xc0
May 20 13:29:39 billarch-desktop kernel:  ? futex_wait_queue+0x70/0xd0
May 20 13:29:39 billarch-desktop kernel:  ? futex_wait+0xd9/0x1c0
May 20 13:29:39 billarch-desktop kernel:  ? __hrtimer_init+0xd0/0xd0
May 20 13:29:39 billarch-desktop kernel:  ? do_futex+0xfd/0x190
May 20 13:29:39 billarch-desktop kernel:  ? __x64_sys_futex+0x91/0x200
May 20 13:29:39 billarch-desktop kernel:  ? do_syscall_64+0x58/0x80
May 20 13:29:39 billarch-desktop kernel:  ? do_futex+0xd4/0x190
May 20 13:29:39 billarch-desktop kernel:  ? __x64_sys_futex+0x91/0x200
May 20 13:29:39 billarch-desktop kernel:  ? do_futex+0xfd/0x190
May 20 13:29:39 billarch-desktop kernel:  ? syscall_exit_to_user_mode+0x23/0x50
May 20 13:29:39 billarch-desktop kernel:  ? do_syscall_64+0x67/0x80
May 20 13:29:39 billarch-desktop kernel:  ? syscall_exit_to_user_mode+0x23/0x50
May 20 13:29:39 billarch-desktop kernel:  ? do_syscall_64+0x67/0x80
May 20 13:29:39 billarch-desktop kernel:  ? exc_page_fault+0x71/0x170
May 20 13:29:39 billarch-desktop kernel:  ? entry_SYSCALL_64_after_hwframe+0x44/0xae
May 20 13:29:39 billarch-desktop kernel:  </TASK>
May 20 13:29:39 billarch-desktop kernel: Modules linked in: hid_xpadneo(OE) ff_memless uhid rfcomm snd_seq_dummy snd_hrtimer snd_seq xt_conntrack xt_MASQUERADE nf_conntrack_netlink xt_addrtype br_netfilter bridge stp llc uvcvideo videobuf2_vmalloc videobuf2_memops snd_usb_audio videobuf2_v4l2 videobuf2_common snd_usbmidi_lib snd_rawmidi videodev snd_seq_device mc nft_objref nf_conntrack_netbios_ns nf_conntrack_broadcast nft_fib_inet nft_fib_ipv4 nft_fib_ipv6 nft_fib nft_reject_inet nf_reject_ipv4 nf_reject_ipv6 nft_reject nft_ct nft_chain_nat nf_tables ip6table_nat ip6table_mangle ip6table_raw ip6table_security iptable_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 iptable_mangle iptable_raw iptable_security nfnetlink ip6table_filter ip6_tables iptable_filter uinput cmac algif_hash algif_skcipher af_alg bnep nct6775 hwmon_vid vfat fat mousedev joydev btusb btrtl btbcm iwlmvm btintel btmtk bluetooth usbhid mac80211 ecdh_generic crc16 libarc4 snd_hda_codec_realtek snd_hda_codec_generic intel_rapl_msr
May 20 13:29:39 billarch-desktop kernel:  intel_rapl_common ledtrig_audio snd_hda_codec_hdmi snd_hda_intel iwlwifi pkcs8_key_parser kvm_amd snd_intel_dspcfg nvidia_drm(POE) nvidia_modeset(POE) nvidia_uvm(POE) iwlmei snd_hda_codec kvm ucsi_ccg typec_ucsi irqbypass snd_hwdep roles crct10dif_pclmul crc32_pclmul typec snd_hda_core wmi_bmof cfg80211 ghash_clmulni_intel aesni_intel nvidia(POE) tpm_crb snd_pcm crypto_simd cryptd sp5100_tco rfkill snd_timer tpm_tis pcspkr rapl igb snd ccp i2c_piix4 tpm_tis_core mei i2c_nvidia_gpu zenpower(OE) soundcore dca tpm gpio_amdpt pinctrl_amd rng_core wmi gpio_generic mac_hid crypto_user fuse zram bpf_preload ip_tables x_tables xhci_pci xhci_pci_renesas btrfs blake2b_generic libcrc32c crc32c_generic crc32c_intel xor raid6_pq
May 20 13:29:39 billarch-desktop kernel: CR2: 0000000297102162
May 20 13:29:39 billarch-desktop kernel: ---[ end trace 0000000000000000 ]---
May 20 13:29:39 billarch-desktop kernel: RIP: 0010:0x297102162
May 20 13:29:39 billarch-desktop kernel: Code: Unable to access opcode bytes at RIP 0x297102138.
May 20 13:29:39 billarch-desktop kernel: RSP: 0018:ffffba5801cfbc28 EFLAGS: 00010282
May 20 13:29:39 billarch-desktop kernel: RAX: 0000000001cfbc70 RBX: ffff9697eeab1640 RCX: ffff9697eeaa3660
May 20 13:29:39 billarch-desktop kernel: RDX: 0000000000000000 RSI: 0000000000000287 RDI: ffff9697eeaa3100
May 20 13:29:39 billarch-desktop kernel: RBP: ffffffff97b07bfc R08: ffff9697eeaa3160 R09: 00000000422a0000
May 20 13:29:39 billarch-desktop kernel: R10: 0000000000000000 R11: 0000000000000000 R12: ffff969401330000
May 20 13:29:39 billarch-desktop kernel: R13: ffff9697eeab2420 R14: ffff9697eeab1640 R15: 00000000ffffffff
May 20 13:29:39 billarch-desktop kernel: FS:  00007fc6437fe640(0000) GS:ffff9697eea80000(0000) knlGS:0000000000000000
May 20 13:29:39 billarch-desktop kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
May 20 13:29:39 billarch-desktop kernel: CR2: 0000000297102162 CR3: 000000012e14e000 CR4: 0000000000350ee0
May 20 13:29:39 billarch-desktop kernel: note: Disk[128716] exited with preempt_count 1
May 20 13:29:39 billarch-desktop kernel: BUG: kernel NULL pointer dereference, address: 0000000000000005
May 20 13:29:39 billarch-desktop kernel: #PF: supervisor read access in kernel mode
May 20 13:29:39 billarch-desktop kernel: #PF: error_code(0x0000) - not-present page

My system info via neofetch

                   -`                    tuantran1632001@billarch-desktop 
                  .o+`                   -------------------------------- 
                 `ooo/                   OS: Arch Linux x86_64 
                `+oooo:                  Host: MS-7B85 1.0 
               `+oooooo:                 Kernel: 5.17.8-258-tkg-pds 
               -+oooooo+:                Uptime: 30 mins 
             `/:-:++oooo+:               Packages: 1261 (pacman) 
            `/++++/+++++++:              Shell: bash 5.1.16 
           `/++++++++++++++:             Resolution: 1920x1080 
          `/+++ooooooooooooo/`           DE: Plasma 5.24.5 
         ./ooosssso++osssssso+`          WM: KWin 
        .oossssso-````/ossssss+`         Theme: [Plasma], Materia-dark [GTK2/3] 
       -osssssso.      :ssssssso.        Icons: [Plasma], Papirus-Dark [GTK2/3] 
      :osssssss/        osssso+++.       Terminal: konsole 
     /ossssssss/        +ssssooo/-       CPU: AMD Ryzen 5 3600X (12) @ 4.409GHz 
   `/ossssso+/:-        -:/+osssso+-     GPU: NVIDIA GeForce GTX 1660 
  `+sso+:-`                 `.-/+oso:    Memory: 3166MiB / 15985MiB 
 `++:.                           `-/+/
 .`                                 `/

EDIT: The game crashes also happen on normal and zen kernel as well. That is why I suspect a hardware failure. Memtest with 5 passes got no error but prime95 did.

Last edited by TheBill2001 (2023-04-26 12:15:59)

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#2 2023-04-25 08:21:12

TheBill2001
Member
Registered: 2021-08-17
Posts: 15

Re: [SOLVED] Need help with system crash/kernel panic.

Figurred out the problem: bad BIOS version from MSI. I have a MSI B450 Gaming Pro Carbon AC and downgrade to 7B85v1B fixed it. Also fixed random crashed with Factorio.

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#3 2023-04-26 11:39:29

Khere
Member
From: Italy
Registered: 2020-03-04
Posts: 170

Re: [SOLVED] Need help with system crash/kernel panic.

Mark the topic as SOLVED if you solved the issue. Remember that downgrading is not a way to fix

Fan of Giorgio Moroder & Mohammad Ammax enemy

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#4 2023-04-26 12:19:51

TheBill2001
Member
Registered: 2021-08-17
Posts: 15

Re: [SOLVED] Need help with system crash/kernel panic.

Khere wrote:

Mark the topic as SOLVED if you solved the issue. Remember that downgrading is not a way to fix

Done. Thanks for the reminder. Yeah... but when it comes to BIOS (and how slow MSI seems to release new BIOS versions), I have to make do.

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