[SOLVED] No soundcards found on new Dell XPS 15 9520

amcooper · 2022-09-19 01:02:55

Hi,
I've yet to get the sound working on my brand-new Dell XPS 15 (9520). The system seems not to recognize the sound card. I've installed sof-firmware to no avail. Any ideas on how to proceed? I've pasted in the output of lspci, dmesg, and aplay below. Thank you. [I also tried switching the audio off and on in the firmware UI and booting into the LTS kernel.]

$ sudo lspci -vvnn
0000:00:1f.3 Audio device [0403]: Intel Corporation Alder Lake PCH-P High Definition Audio Controller [8086:51c8] (rev 01) (prog-if 80) 
        Subsystem: Dell Device [1028:0b19]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 64
        Interrupt: pin A routed to IRQ 126 
        IOMMU group: 15
        Region 0: Memory at 6079290000 (64-bit, non-prefetchable) [size=16K]
        Region 4: Memory at 6079000000 (64-bit, non-prefetchable) [size=1M]
        Capabilities: [50] Power Management version 3
                Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [80] Vendor Specific Information: Len=14 <?> 
        Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
                Address: 0000000000000000  Data: 0000
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

$ sudo dmesg | grep snd 
[    1.081792] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    1.081817] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    2.671848] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    2.741994] snd_hda_intel 0000:00:1f.3: Cannot probe codecs, giving up

$ aplay -l
aplay: device_list:275: no soundcards found...

$ pacman -Qs '(alsa|sof-)'
local/alsa-lib 1.2.7.2-1
    An alternative implementation of Linux sound support
local/alsa-plugins 1:1.2.7.1-1
    Additional ALSA plugins
local/alsa-topology-conf 1.2.5.1-1
    ALSA topology configuration files
local/alsa-ucm-conf 1.2.7.2-1
    ALSA Use Case Manager configuration (and topologies)
local/alsa-utils 1.2.7-1
    Advanced Linux Sound Architecture - Utilities
local/sof-firmware 2.2.1-1
    Sound Open Firmware

$ uname -r
5.19.8-arch1-1

Last edited by amcooper (2022-09-22 13:15:33)

amcooper · 2022-09-19 01:21:20

Oh I almost forgot. It did recognize the sound card when I first got it, but I had no sound (even after unmuting the channels). Here's some output from then:

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
ALSA lib conf.c:4098:(config_file_open) cannot access file /etc/alsa/conf.d/10-rate-lav.conf
ALSA lib conf.c:4018:(snd_config_hooks_call) function snd_config_hook_load returned error: No such file or directory
ALSA lib conf.c:4625:(snd_config_update_r) hooks failed, removing configuration
aplay: device_list:284: control open (0): No such file or directory

I also made note around this time that alsa-restore.service is failing due to missing `/etc/alsa/state-daemon.conf`.

amcooper · 2022-09-22 13:12:36

Reinstalled the operating system, and now I have audio.

Arch Linux

#1 2022-09-19 01:02:55

[SOLVED] No soundcards found on new Dell XPS 15 9520

#2 2022-09-19 01:21:20

Re: [SOLVED] No soundcards found on new Dell XPS 15 9520

#3 2022-09-22 13:12:36

Re: [SOLVED] No soundcards found on new Dell XPS 15 9520

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