Arch Linux

AhsokaLangley

Member

Registered: 2022-09-07

Posts: 3

Audio stops and then the system freezes on Firefox

I've had Arch installed for some months with 0 issues, but recently it started crashing and requiring hard resets, mostly while browsing firefox while playing youtube videos in a tab in the background. The audio stops playing a couple of seconds before the system completely freezes.
After the system stops I tried switching to tty with no success.
It never happened while playing games for hours, but it almost guaranteed to happen while using firefox.
I have found no errors prior to the crashes on journalctl. The output ends on:

Sep 21 19:33:21 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.
Sep 21 19:33:21 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.
Sep 21 19:33:35 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.
Sep 21 19:33:35 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.
Sep 21 19:34:09 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.
Sep 21 19:34:09 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.
Sep 21 19:34:24 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.
Sep 21 19:34:24 MAGISystem rtkit-daemon[1195]: Supervising 13 threads of 10 processes of 1 users.

Any help on how to troubleshoot this? I'm using X11 and i3wm

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,263

Re: Audio stops and then the system freezes on Firefox

Enable sysrq when the issue happens, check whether you can reboot with the REISUB sequence. If that works that should ensure a disk sync if that is at all possible and potentially give you more info in the journal.

Also some more system info would be nice, what actual hardware is this, did you check memory consumption/heat etc before the crash and are they at reasonable levels?

Also try to change kernels, test the LTS kernel or so.

Last edited by V1del (2022-09-22 07:39:06)

AhsokaLangley

Member

Registered: 2022-09-07

Posts: 3

Re: Audio stops and then the system freezes on Firefox

I will enable sysrq and update later. I'm running a amd R5 2600 along with a 1060 6gb with 16gb of RAM, and at the time of the crashes, the memory was never even close of maxing out (last time it was around ~3/16GB).

AhsokaLangley

Member

Registered: 2022-09-07

Posts: 3

Re: Audio stops and then the system freezes on Firefox

Enable sysrq check whether you can reboot with the REISUB sequence

Enabled sysrq and tried it, sadly it didn't worked and the system required a hard reboot