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#1 2022-10-07 18:42:10

djipey
Member
Registered: 2011-07-30
Posts: 159

[solved] AX210 wifi/bluetooth card not working

Hello all,

I recently built a desktop computer with the following parts:
- AMD Ryzen 5 5600X CPU
- ASRock AM4/X570M Pro4 mother board
- Intel AX210 wifi/bluetooth card. It's mounted on a M2 slot (so is it PCIe or USB ultimately?)

Everything works well except the AX210. It's recognized by my machine, but neither the wifi nor the bluetooth work at all. I can't seem to find any wifi network or detect any bluetooth device.
I have tried the 5.19.13 and 5.19.13 kernels, none of them seem to work. I tried the current linux-firmware and also the linux-firmware 20220913.f09bebf-1(I read somewhere that there was a regression after this version. Was a bit of a hail Mary, I agree...).

As I said, the card seems to be recognized but I don't know where to go from there:

❯ sudo modprobe iwlwifi && sudo dmesg | grep iwl
[sudo] password for djipey: 
[    1.236432] iwlwifi 0000:04:00.0: enabling device (0000 -> 0002)
[    1.238848] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-72.ucode failed with error -2
[    1.239034] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-71.ucode failed with error -2
[    1.239061] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-70.ucode failed with error -2
[    1.239085] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-69.ucode failed with error -2
[    1.239108] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-68.ucode failed with error -2
[    1.239132] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-67.ucode failed with error -2
[    1.239152] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-66.ucode failed with error -2
[    1.239172] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-65.ucode failed with error -2
[    1.239195] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-64.ucode failed with error -2
[    1.239216] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-63.ucode failed with error -2
[    1.239242] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-62.ucode failed with error -2
[    1.239262] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-61.ucode failed with error -2
[    1.239286] iwlwifi 0000:04:00.0: Direct firmware load for iwlwifi-ty-a0-gf-a0-60.ucode failed with error -2
[    1.243160] iwlwifi 0000:04:00.0: api flags index 2 larger than supported by driver
[    1.243174] iwlwifi 0000:04:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 93.8.63.28
[    1.243517] iwlwifi 0000:04:00.0: loaded firmware version 59.601f3a66.0 ty-a0-gf-a0-59.ucode op_mode iwlmvm
[    1.952106] iwlwifi 0000:04:00.0: Detected Intel(R) Wi-Fi 6 AX210 160MHz, REV=0x420
[    2.097269] iwlwifi 0000:04:00.0: Detected RF GF, rfid=0x10d000
[    2.163590] iwlwifi 0000:04:00.0: base HW address: 70:a8:d3:7e:01:71
[    2.178755] iwlwifi 0000:04:00.0 wlp4s0: renamed from wlan0

Any idea?

Last edited by djipey (2022-10-10 14:11:28)

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#2 2022-10-07 18:50:41

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,076

Re: [solved] AX210 wifi/bluetooth card not working

What are you trying to use to establish the connection/look for access points? At least according to this excerpt the device itself is properly detected and initialized (the failed with error messages just read scary and should not be generally an issue).

Post the exact commands and exact outputs, maybe 

sudo journalctl -b
find /etc/systemd -type l -exec test -f {} \; -print | awk -F'/' '{ printf ("%-40s | %s\n", $(NF-0), $(NF-1)) }' | sort -f

during an attempt to connect

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#3 2022-10-07 19:02:30

loqs
Member
Registered: 2014-03-06
Posts: 18,817

Re: [solved] AX210 wifi/bluetooth card not working

Strange some of the files could not be found:

pacman -Fx iwlwifi-ty-a0-gf-a0-
core/linux-firmware 20220913.f09bebf-1
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-59.ucode.xz
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-62.ucode.xz
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-63.ucode.xz
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-66.ucode.xz
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-67.ucode.xz
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-68.ucode.xz
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-71.ucode.xz
    usr/lib/firmware/iwlwifi-ty-a0-gf-a0-73.ucode.xz

So I would have expected iwlwifi-ty-a0-gf-a0-71.ucode to have been matched.

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#4 2022-10-08 16:32:42

djipey
Member
Registered: 2011-07-30
Posts: 159

Re: [solved] AX210 wifi/bluetooth card not working

the output of

sudo journalctl -b

can be found here: https://pastebin.com/rrN7KKpD

and the output of the other command is:

bluetooth.service                        | bluetooth.target.wants
dbus-org.bluez.service                   | system
dbus-org.freedesktop.nm-dispatcher.service | system
display-manager.service                  | system
gcr-ssh-agent.socket                     | sockets.target.wants
getty@tty1.service                       | getty.target.wants
NetworkManager.service                   | multi-user.target.wants
NetworkManager-wait-online.service       | network-online.target.wants
p11-kit-server.socket                    | sockets.target.wants
pipewire.socket                          | sockets.target.wants
pulseaudio.socket                        | sockets.target.wants
remote-fs.target                         | multi-user.target.wants

To try and connect, I use network manager and bluetoothctl, but the trick is I was never able to attempt a connection, since I can't see any wifi network or bluetooth device.

Also:

❯ hwinfo --netcard --bluetooth | grep -Ei "(hotplug|speed|model|status|cmd|file|detected|d river:)" | grep -v "Config S":
  Model: "Intel I211 Gigabit Network Connection"
  Device File: enp5s0
  Link detected: yes
    Driver Status: igb is active
    Driver Activation Cmd: "modprobe igb"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Model: "Intel Wi-Fi 6 AX210 160MHz"
  Device File: wlp4s0
  Link detected: no
    Driver Status: iwlwifi is active
    Driver Activation Cmd: "modprobe iwlwifi"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Model: "Intel Bluetooth Device"
  Hotplug: USB
  Speed: 12 Mbps
    Driver Status: btusb is active
    Driver Activation Cmd: "modprobe btusb"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

EDIT:
Tried the linux-firmware-git package, rebooted, but no change observed.

Last edited by djipey (2022-10-08 16:54:34)

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#5 2022-10-08 17:37:57

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,076

Re: [solved] AX210 wifi/bluetooth card not working

things look more or less sane here though the random rfkills look weird. Do you have a Windows dual boot? If so make sure and double and triple check that Windows fast boot is disabled, they'll often leave wifi in a weird state. https://wiki.archlinux.org/title/Dual_b … s_settings

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#6 2022-10-08 17:49:29

djipey
Member
Registered: 2011-07-30
Posts: 159

Re: [solved] AX210 wifi/bluetooth card not working

I don't have a windows dual boot (haven't touched windows in ~15 years). I checked the bios though, fast boot is disabled

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#7 2022-10-08 20:30:33

djipey
Member
Registered: 2011-07-30
Posts: 159

Re: [solved] AX210 wifi/bluetooth card not working

The output of iwconfig is weird, the Tx-power is big time negative...

❯ iwconfig
lo        no wireless extensions.

enp5s0    no wireless extensions.

wlp4s0    IEEE 802.11  ESSID:off/any  
          Mode:Managed  Access Point: Not-Associated   Tx-Power=-2147483648 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:off

I tried disabling the power management, but still nothing...

EDIT: just to confirm, do I need antennas for this card? I bought this: https://www.amazon.co.uk/gp/product/B0B … UTF8&psc=1. I don't have antennas.

Last edited by djipey (2022-10-08 21:26:21)

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#8 2022-10-10 14:07:13

djipey
Member
Registered: 2011-07-30
Posts: 159

Re: [solved] AX210 wifi/bluetooth card not working

It was indeed the antennas. I ordered this: https://www.amazon.co.uk/gp/product/B08 … UTF8&psc=1, installed it, and now it's working.

The Tx-Power value is still weird though, but wifi and bluetooth now work.

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