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#1 2022-10-14 07:21:16

小钧翊
Member
Registered: 2021-05-30
Posts: 5

usb device not available

As in the title, I cannot use devices such as keyboards, touchpads
my archlinux is installed on parallels desktop for m1 so it's arm64 architecture so i don't know if i can ask questions here if this is forbidden then very sorry

dmesg

[    5.600014] xhci_hcd 0000:00:03.0: ERROR mismatched command completion event
[    7.648293] xhci_hcd 0000:00:03.0: Timeout while waiting for setup device command
[   18.401061] xhci_hcd 0000:00:03.0: ERROR mismatched command completion event
[   20.447596] xhci_hcd 0000:00:03.0: Timeout while waiting for setup device command
[   20.655639] usb 3-1: device not accepting address 2, error -62
[   26.079716] xhci_hcd 0000:00:03.0: xHCI host not responding to stop endpoint command
[   26.081976] xhci_hcd 0000:00:03.0: xHCI host controller not responding, assume dead
[   26.082821] xhci_hcd 0000:00:03.0: HC died; cleaning up
[   26.083495] xhci_hcd 0000:00:03.0: Timeout while waiting for stop endpoint command
[   26.091668] usb usb3-port1: couldn't allocate usb_device

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#2 2022-10-14 07:35:58

小钧翊
Member
Registered: 2021-05-30
Posts: 5

Re: usb device not available

emmm...
usb device is normal after reboot
But when I reboot again, it's not available again

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#3 2022-10-14 07:45:32

u666sa
Member
Registered: 2020-08-01
Posts: 70

Re: usb device not available

What is usb3 device 1? lsusb

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#4 2022-10-14 08:12:05

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,479

Re: usb device not available

it's arm64 architecture so i don't know if i can ask questions here

https://bbs.archlinux.org/misc.php?action=rules

devices such as keyboards, touchpads

installed on parallels desktop

So those are virtual devices?
I'd look at the parallels side, because the device isn't responding.
See eg. https://kb.parallels.com/10136

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