Arch Linux

realitaetsverlust

Member

Registered: 2021-09-07

Posts: 53

[SOLVED] Framework-Laptop Resetting chip for stopped heartbeat on rcs0

I recently acquired a framework laptop (12th gen, latest model) and installed arch on it. I also installed xorg and i3-gaps as window manager. I also installed a few other tools that I need/want, like polybar, conky, networkmanager and such, but nothing big yet. However, I noticed that I get significant delays, quite often at that, which makes the system borderline unuseable. At first I thought the entire PC is freezing, but I can still move the mouse, I just can't click anything, switch workspaces, open new tools, nothing. After a few seconds (5 - 10) everything works again, it also prints everything I pressed on the keyboard to the application I'm in.

I checked the xorg log, but there is nothing in it, so I used journalctl -f and waited for another delay. This error was written:

[[Feb 28 14:02:19 chaos kernel: i915 0000:00:02.0: [drm] GPU HANG: ecode 12:0:00000000
Feb 28 14:02:19 chaos kernel: i915 0000:00:02.0: [drm] Resetting chip for stopped heartbeat on rcs0
Feb 28 14:02:19 chaos kernel: i915 0000:00:02.0: [drm] GuC firmware i915/adlp_guc_70.bin version 70.5.1
Feb 28 14:02:19 chaos kernel: i915 0000:00:02.0: [drm] HuC firmware i915/tgl_huc.bin version 7.9.3
Feb 28 14:02:19 chaos kernel: i915 0000:00:02.0: [drm] HuC authenticated
Feb 28 14:02:19 chaos kernel: i915 0000:00:02.0: [drm] GuC submission enabled
Feb 28 14:02:19 chaos kernel: i915 0000:00:02.0: [drm] GuC SLPC enabled

Sadly, while the error sounds quite bad, I have absolutely no clue what that is, nor how to fix it. I did find a lot of info about it online and it's apparently related to the GPU, but I'm not sure if that advice on how to fix it is applicable to my system. I found this, for example, with a quick search: https://bugzilla.redhat.com/show_bug.cgi?id=1886438 and in that thread, it's advised to jump to an older kernel, but this problem was in 2020 and I don't think it's applicable today.

Any advice on this is appreciated.

Last edited by realitaetsverlust (2023-02-28 13:28:18)

d.ALT

Member

Registered: 2019-05-10

Posts: 959

Re: [SOLVED] Framework-Laptop Resetting chip for stopped heartbeat on rcs0

Although I can't help you, sorry, I see there is a lot of buzz online regarding Intel GPUs and the i915 driver regarding rcs0 errors.
One of them is: https://bbs.archlinux.org/viewtopic.php?id=259421

Forgive me, I'm unable to provide you with anything else that is actually useful...

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realitaetsverlust

Member

Registered: 2021-09-07

Posts: 53

Re: [SOLVED] Framework-Laptop Resetting chip for stopped heartbeat on rcs0

Although I can't help you, sorry, I see there is a lot of buzz online regarding Intel GPUs and the i915 driver regarding rcs0 errors.
One of them is: https://bbs.archlinux.org/viewtopic.php?id=259421

Forgive me, I'm unable to provide you with anything else that is actually useful...

Hey, not a problem. I appreciate any help, as small as it may be.

Also, I was just able to figure it out myself. I found https://bugs.freedesktop.org/show_bug.cgi?id=111805 and the reporter there states that the problem is related to GuC/HuC. After some searching online, I figured out what that was and noticed that I did not install mesa as driver. After installing that and rebooting, it seems to have fixed the problem.

Edit: Okay, it is not mesa. The problem apparently is conky. After I removed it from the autostart, everything works. Once I restart it, the problems occur. Since that's not an arch linux problem in itself, it's not of relevance here.

Last edited by realitaetsverlust (2023-02-28 13:55:38)