Kernel panic on ASUS TUF Gaming A17

romch007 · 2023-03-13 19:31:52

Hello, my friend is having trouble with his computer. The computer experiences instant shutdown with the caps-lock LED blinking. The troubleshooting was a bit hard as no log was written anywhere during the kernel panic. We managed to use netconsole in order to send the kernel panic trace to UDP and analyze that:

[ 1047.963174] kernel tried to execute NX-protected page - exploit attempt? (uid: 0)
[ 1047.963187] BUG: unable to handle page fault for address: ffffffff92202000
[ 1047.963190] #PF: supervisor instruction fetch in kernel mode
[ 1047.963192] #PF: error_code(0x0011) - permissions violation
[ 1047.963195] PGD 56a15067 P4D 56a15067 PUD 56a16063 PMD 109584063 PTE 8000000055c02163
[ 1047.963199] Oops: 0011 [#1] PREEMPT SMP NOPTI
[ 1047.963202] CPU: 0 PID: 0 Comm: swapper/0 Tainted: P           OE      6.1.12-arch1-1 #1 0ae38246365c3d8e63089e881d5fe91f13843017
[ 1047.963206] Hardware name: ASUSTeK COMPUTER INC. ASUS TUF Gaming A17 FA706IU_TUF706IU/FA706IU, BIOS FA706IU.316 03/12/2021
[ 1047.963208] RIP: 0010:_etext+0x1f4/0x1fe1f4
[ 1047.963216] Code: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 <cc> cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc
[ 1047.963219] RSP: 0018:ffffffff93003df8 EFLAGS: 00010096
[ 1047.963221] RAX: ffff8eff5f433938 RBX: ffff8efc44a4c1a8 RCX: ffff8eff5f433938
[ 1047.963223] RDX: ffff8eff5f433938 RSI: ffff8efc44a4c1a8 RDI: ffff8efc44a4c1a8
[ 1047.963225] RBP: ffff8eff5f432e40 R08: 0000000000000001 R09: 000000002c37f8a3
[ 1047.963227] R10: 0000000000000000 R11: 00000000000004ab R12: ffffffff9301aa40
[ 1047.963229] R13: ffff8eff5f433938 R14: 0000000000000000 R15: ffff8efc44a4c100
[ 1047.963231] FS:  0000000000000000(0000) GS:ffff8eff5f400000(0000) knlGS:0000000000000000
[ 1047.963234] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 1047.963236] CR2: ffffffff92202000 CR3: 0000000056a10000 CR4: 0000000000350ef0
[ 1047.963239] Call Trace:
[ 1047.963242]  <TASK>
[ 1047.963244]  ? __schedule+0x16c/0x12a0
[ 1047.963249]  ? schedule_idle+0x2a/0x40
[ 1047.963252]  ? cpu_startup_entry+0x1d/0x20
[ 1047.963256]  ? rest_init+0xc8/0xd0
[ 1047.963259]  ? arch_call_rest_init+0xe/0x1c
[ 1047.963264]  ? start_kernel+0x97e/0x9a7
[ 1047.963267]  ? secondary_startup_64_no_verify+0xe5/0xeb
[ 1047.963273]  </TASK>
[ 1047.963274] Modules linked in: snd_seq_dummy snd_seq snd_seq_device netconsole xt_conntrack xt_MASQUERADE nf_conntrack_netlink nfnetlink iptable_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 libcrc32c xt_addrtype iptable_filter br_netfilter bridge overlay ccm algif_aead cbc des_generic libdes ecb algif_skcipher cmac 8021q md4 garp algif_hash mrp af_alg stp llc nvidia_drm(POE) nvidia_modeset(POE) pkcs8_key_parser nvidia_uvm(POE) nvidia(POE) snd_sof_amd_rembrandt snd_sof_amd_renoir snd_sof_amd_acp intel_rapl_msr snd_sof_pci intel_rapl_common snd_sof edac_mce_amd snd_sof_utils snd_soc_core snd_hda_codec_realtek rtw88_8822ce snd_compress snd_hda_codec_generic rtw88_8822c ac97_bus snd_hda_codec_hdmi rtw88_pci snd_pcm_dmaengine kvm_amd snd_hda_intel snd_pci_ps uvcvideo rtw88_core joydev snd_rpl_pci_acp6x snd_intel_dspcfg mousedev kvm snd_intel_sdw_acpi snd_acp_pci btusb irqbypass videobuf2_vmalloc mac80211 videobuf2_memops snd_hda_codec crct10dif_pclmul btrtl snd_pci_acp6x asus_nb_wmi
[ 1047.963318]  crc32_pclmul snd_pci_acp5x snd_hda_core btbcm libarc4 videobuf2_v4l2 asus_wmi snd_hwdep btintel polyval_clmulni r8169 videobuf2_common snd_rn_pci_acp3x ucsi_ccg polyval_generic snd_pcm ledtrig_audio snd_acp_config gf128mul btmtk sp5100_tco cfg80211 ucsi_acpi sparse_keymap realtek snd_soc_acpi vfat videodev typec_ucsi ghash_clmulni_intel snd_timer mdio_devres hid_multitouch fat sha512_ssse3 bluetooth aesni_intel crypto_simd typec snd platform_profile ecdh_generic cryptd wmi_bmof pcspkr mc k10temp i2c_piix4 rfkill i2c_nvidia_gpu snd_pci_acp3x ccp rapl soundcore libphy roles i2c_hid_acpi asus_wireless i2c_hid acpi_cpufreq mac_hid dm_multipath dm_mod sg crypto_user fuse bpf_preload ip_tables x_tables ext4 crc32c_generic crc16 mbcache jbd2 amdgpu drm_ttm_helper ttm serio_raw atkbd gpu_sched libps2 nvme drm_buddy vivaldi_fmap drm_display_helper nvme_core crc32c_intel xhci_pci cec i8042 nvme_common xhci_pci_renesas video serio wmi
[ 1047.963372] CR2: ffffffff92202000
[ 1047.963376] ---[ end trace 0000000000000000 ]---
[ 1047.963378] RIP: 0010:_etext+0x1f4/0x1fe1f4
[ 1047.963381] Code: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 <cc> cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc cc
[ 1047.963383] RSP: 0018:ffffffff93003df8 EFLAGS: 00010096
[ 1047.963386] RAX: ffff8eff5f433938 RBX: ffff8efc44a4c1a8 RCX: ffff8eff5f433938
[ 1047.963388] RDX: ffff8eff5f433938 RSI: ffff8efc44a4c1a8 RDI: ffff8efc44a4c1a8
[ 1047.963390] RBP: ffff8eff5f432e40 R08: 0000000000000001 R09: 000000002c37f8a3
[ 1047.963391] R10: 0000000000000000 R11: 00000000000004ab R12: ffffffff9301aa40
[ 1047.963393] R13: ffff8eff5f433938 R14: 0000000000000000 R15: ffff8efc44a4c100
[ 1047.963396] FS:  0000000000000000(0000) GS:ffff8eff5f400000(0000) knlGS:0000000000000000
[ 1047.963398] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 1047.963400] CR2: ffffffff92202000 CR3: 0000000056a10000 CR4: 0000000000350ef0
[ 1047.963402] Kernel panic - not syncing: Attempted to kill the idle task!
[ 1047.963482] Kernel Offset: 0x10200000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 1047.963502] ---[ end Kernel panic - not syncing: Attempted to kill the idle task! ]---

After a brief research on the Internet, I saw that the problem might be coming from the RAM, so we ran memtest86+ but no errors were detected. Note that Windows 10 is also installed on this computer and also experiences crash resulting in a BSOD (and random error code every time).
Useful infos:

$ uname -a
Linux crackEnDevenir 6.1.12-arch1-1 #1 SMP PREEMPT_DYNAMIC Tue, 14 Feb 2023 22:08:08 +0000 x86_64 GNU/Linux

romch007 · 2023-03-13 19:33:51

Got another kernel panic:

[  348.217231] traps: PANIC: double fault, error_code: 0x0
[  348.217237] double fault: 0000 [#1] PREEMPT SMP NOPTI
[  348.217240] CPU: 0 PID: 0 Comm: swapper/0 Tainted: P           OE      6.1.12-arch1-1 #1 0ae38246365c3d8e63089e881d5fe91f13843017
[  348.217243] Hardware name: ASUSTeK COMPUTER INC. ASUS TUF Gaming A17 FA706IU_TUF706IU/FA706IU, BIOS FA706IU.316 03/12/2021
[  348.217244] RIP: 0010:rcu_sched_clock_irq+0x1b0/0xac0
[  348.217248] Code: 8b 83 78 01 00 00 83 f8 01 7f 7d 85 ed 0f 84 88 01 00 00 0f 1f 44 00 00 48 8b 05 db 4e d9 01 41 89 c4 41 83 e4 03 80 7b 12 00 <0f> 84 0b 03 00 00 80 7b 10 00 0f 85 01 03 00 00 45 85 e4 75 49 0f
[  348.217249] RSP: 0018:0000000000033d00 EFLAGS: 00010046
[  348.217251] RAX: 0000000000000003 RBX: ffff936bdf633d00 RCX: ffffffffffffb9b1
[  348.217252] RDX: 000000010000385f RSI: 0000000100007eaf RDI: ffff936bdf633d78
[  348.217253] RBP: 0000000000000000 R08: ffff936bdf621410 R09: 0000000000000000
[  348.217253] R10: 0000000000000000 R11: ffffa01a40003ff8 R12: 0000000000000001
[  348.217254] R13: ffffffffb8eced80 R14: ffff936bdf624800 R15: 00000000000059f5
[  348.217255] FS:  0000000000000000(0000) GS:ffff936bdf600000(0000) knlGS:0000000000000000
[  348.217256] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[  348.217256] CR2: 0000000000033cf8 CR3: 000000014a610000 CR4: 0000000000350ef0

The error is completely different.

V1del · 2023-03-13 19:50:35

Why is the kernel that old? Update your system, and maybe you'll also want to update your firmware/UEFI as there have been a lot of AMD firmware fixes in the interim.

Also make sure to set up microcode updates if you haven't yet.

Last edited by V1del (2023-03-13 19:50:45)

romch007 · 2023-03-14 06:59:47

The crashs also occur on Windows, so I really think this is a hardware problem. Different kernel panic errors every time doesn't help identifying the physical source of the problem.

theSaidFriend · 2023-04-14 16:10:31

Hello, I am the said friend and I'd like to add a few things :

I don't update my packages that often because I have once had a crash during an update causing a lot of packages to be corrupted including my boot loader. Even so, they have been updated (kernel too) and it did not change anything
a memtest has been done with no errors
a test using smartctl has been done on my NMVe SSD (both my arch linux and windows partitions are on this disk) apparently there are some errors but from my testings and from what I've read smartctl isn't really compatible with NVMe disks so I don't know
```
Error Information (NVMe Log 0x01, 16 of 256 entries)
Num   ErrCount  SQId   CmdId  Status  PELoc          LBA  NSID    VS
  0        730     0  0x9016  0x4005      -            0     1     -
```
sometimes my WiFi card just dies (only on Windows though it seems) and I cannot connect to any router until I reboot
it is a laptop and the graphics card is kinda turned off when on battery and the CPU is nerfed when not needed. So in full power conditions (connected to the power supply and when a needy game is launched) it seems like the shutdowns are considerably less frequent

Last edited by theSaidFriend (2023-04-14 16:11:23)

Arch Linux

#1 2023-03-13 19:31:52

Kernel panic on ASUS TUF Gaming A17

#2 2023-03-13 19:33:51

Re: Kernel panic on ASUS TUF Gaming A17

#3 2023-03-13 19:50:35

Re: Kernel panic on ASUS TUF Gaming A17

#4 2023-03-14 06:59:47

Re: Kernel panic on ASUS TUF Gaming A17

#5 2023-04-14 16:10:31

Re: Kernel panic on ASUS TUF Gaming A17

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