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#1 2023-06-01 13:17:48

abhinesh
Member
Registered: 2023-06-01
Posts: 4

[SOLVED]Input/ Output error and ata1 error in arch linux.

I am getting input/ output error (on every commands) when in boot into arch Linux along with the SATA error.
I tried readjusting my SATA cable.
*I am on Laptop with dual boot Linux in different drive

I tried fsck with bootable usb but sometime drive doesn't show in lsblk.

journalctl ouput

May 26 15:49:16 ArchSad kernel: ata1.00: exception Emask 0x0 SAct 0xc00000 SErr 0x0 action 0x6 frozen
May 26 15:49:16 ArchSad kernel: ata1.00: failed command: WRITE FPDMA QUEUED
May 26 15:49:16 ArchSad kernel: ata1.00: cmd 61/08:b0:90:7b:a7/00:00:21:00:00/40 tag 22 ncq dma 4096 out
                                         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
May 26 15:49:16 ArchSad kernel: ata1.00: status: { DRDY }
May 26 15:49:16 ArchSad kernel: ata1.00: failed command: WRITE FPDMA QUEUED
May 26 15:49:16 ArchSad kernel: ata1.00: cmd 61/50:b8:d0:4a:cb/00:00:21:00:00/40 tag 23 ncq dma 40960 out
                                         res 40/00:01:06:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
May 26 15:49:16 ArchSad kernel: ata1.00: status: { DRDY }
May 26 17:23:57 ArchSad kernel: ata1: COMRESET failed (errno=-16)
May 26 17:23:57 ArchSad kernel: ata1: COMRESET failed (errno=-16)
May 26 17:47:25 ArchSad (sd-executor)[272345]: /usr/lib/systemd/system-sleep/optimus-manager.py failed with exit status 1.
May 26 17:47:44 ArchSad (sd-executor)[272489]: /usr/lib/systemd/system-sleep/optimus-manager.py failed with exit status 1.
-- Boot 20c25470101d4844ae4feb9fad77c414 --
May 27 09:28:49 ArchSad kernel: x86/cpu: SGX disabled by BIOS.
May 27 09:28:50 ArchSad kernel: ACPI BIOS Error (bug): Could not resolve symbol [\DPPP], AE_NOT_FOUND (20220331/psargs-330)
May 27 09:28:50 ArchSad kernel: ACPI Error: Aborting method \_SB.IETM.IDSP due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
May 27 09:28:55 ArchSad kernel: Bluetooth: hci0: Malformed MSFT vendor event: 0x02
May 27 09:29:44 ArchSad kernel: 
May 27 11:42:46 ArchSad kernel: pcieport 0000:00:1d.2: AER:   Error of this Agent is reported first
May 27 12:17:14 ArchSad kernel: pcieport 0000:00:1d.2: AER:   Error of this Agent is reported first
May 27 12:18:51 ArchSad kernel: pcieport 0000:00:1d.2: AER:   Error of this Agent is reported first
May 27 12:34:00 ArchSad kernel: pcieport 0000:00:1d.2: AER:   Error of this Agent is reported first

smartctl output 

smartctl 7.3 2022-02-28 r5338 [x86_64-linux-6.1.29-1-lts] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     HP SSD S650 480GB
Serial Number:    HASA32450104309
LU WWN Device Id: 5 000000 0000027b6
Firmware Version: SN12155
User Capacity:    480,103,981,056 bytes [480 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
TRIM Command:     Available, deterministic, zeroed
Device is:        Not in smartctl database 7.3/5319
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Jun  1 17:01:52 2023 IST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(   33) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  85) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x0031)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 20
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0013   100   100   050    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       896
 12 Power_Cycle_Count       0x0012   100   100   000    Old_age   Always       -       318
167 Unknown_Attribute       0x0022   100   100   000    Old_age   Always       -       0
168 Unknown_Attribute       0x0012   100   100   000    Old_age   Always       -       0
169 Unknown_Attribute       0x0013   100   100   010    Pre-fail  Always       -       393228
171 Unknown_Attribute       0x0032   000   000   000    Old_age   Always       -       0
172 Unknown_Attribute       0x0032   000   000   000    Old_age   Always       -       0
173 Unknown_Attribute       0x0012   200   200   000    Old_age   Always       -       4296212485
175 Program_Fail_Count_Chip 0x0022   100   100   010    Old_age   Always       -       0
177 Wear_Leveling_Count     0x0012   100   100   000    Old_age   Always       -       266200523
180 Unused_Rsvd_Blk_Cnt_Tot 0x0033   100   100   000    Pre-fail  Always       -       370
187 Reported_Uncorrect      0x0032   100   000   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0012   100   100   000    Old_age   Always       -       51
194 Temperature_Celsius     0x0022   057   057   000    Old_age   Always       -       57 (Min/Max 36/71)
196 Reallocated_Event_Count 0x0012   100   100   000    Old_age   Always       -       0
199 UDMA_CRC_Error_Count    0x0012   100   100   000    Old_age   Always       -       0
206 Unknown_SSD_Attribute   0x0032   200   200   000    Old_age   Always       -       1
207 Unknown_SSD_Attribute   0x0032   200   200   000    Old_age   Always       -       19
208 Unknown_SSD_Attribute   0x0032   200   200   000    Old_age   Always       -       5
209 Unknown_SSD_Attribute   0x0032   200   200   000    Old_age   Always       -       2
210 Unknown_Attribute       0x0032   200   200   000    Old_age   Always       -       273
211 Unknown_Attribute       0x0032   200   200   000    Old_age   Always       -       240
231 Unknown_SSD_Attribute   0x0023   100   100   005    Pre-fail  Always       -       0
241 Total_LBAs_Written      0x0032   100   100   000    Old_age   Always       -       636
242 Total_LBAs_Read         0x0032   100   100   000    Old_age   Always       -       1360
245 Unknown_Attribute       0x0032   100   100   000    Old_age   Always       -       65537

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%       895         -
# 2  Short offline       Completed without error       00%       887         -
# 3  Extended offline    Completed without error       00%       626         -
# 4  Extended offline    Completed without error       00%       618         -
# 5  Extended offline    Aborted by host               00%       616         -
# 6  Conveyance offline  Completed without error       00%       616         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Last edited by abhinesh (2023-09-22 09:05:50)

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#2 2023-06-01 13:49:34

Wild Penguin
Member
Registered: 2015-03-19
Posts: 399

Re: [SOLVED]Input/ Output error and ata1 error in arch linux.

All this points to a broken SATA cable (or a connector on the drive, or worse yet, on the motherboard). Errors in the connection will not cause SMART errors as the errors are not internally in the drive. I've seen exactly these kind of errors caused by a broken cable - but it was a desktop.

Replace the SATA cable to rule out a broken cable. This may be difficult since it is a laptop.

If it is under warranty, I'd contact their support with the logs, and suggest a replacement SATA cable (as this is something a user can replace, and best resolution for all parties).

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#3 2023-06-01 17:04:02

seth
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From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,101

Re: [SOLVED]Input/ Output error and ata1 error in arch linux.

*I am on Laptop with dual boot Linux in different drive

Dual boot like two different linux or linux & windows?
In case of the latter, see the 3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

No, "different drive" doesn't matter.

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

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#4 2023-07-31 19:32:17

abhinesh
Member
Registered: 2023-06-01
Posts: 4

Re: [SOLVED]Input/ Output error and ata1 error in arch linux.

I tried replacing the SSD, still it doesn't show up.
After that I also tried replacing SSD sata cable of my laptop, still not working.
Then I got my motherboard check, repair man told me ssd doesn't getting enough power to run. So I gave it for fixing.
After that it have same problem but ssd show up for few minutes after the start.

I am stuck, what should I do now?

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#5 2023-07-31 19:36:11

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,101

Re: [SOLVED]Input/ Output error and ata1 error in arch linux.

Post an updated journal, but if there's been no change to the errors, there's unlikely been a change to the underlaying HW condition.
Was the SSD (model) originally part of the notebook?

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

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#6 2023-08-01 07:45:12

abhinesh
Member
Registered: 2023-06-01
Posts: 4

Re: [SOLVED]Input/ Output error and ata1 error in arch linux.

Currently I don't have access to Linux, I have window which was on other NVME ssd ( working fine ).

I ran HP diagnoses test (SHORT) on the problematic ssd, it passed.
But when I run from BIOS, it failed and showing wear level of 156%. 

When I start laptop(windows). SSD volume show up, I could also move small file into in without any problem.
But when I move large file as 2-4 GB. It moves for 5 - 10 seconds (speed of 300 - 350 mbps) then it drop down to 0.
And SSD is disconnected from the OS, while showing the massage -> storage device is not connected

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#7 2023-09-22 09:01:24

abhinesh
Member
Registered: 2023-06-01
Posts: 4

Re: [SOLVED]Input/ Output error and ata1 error in arch linux.

Thanks for all ur help.
I resolved the problem.
My laptop was in dual boot with window(primary) in two different physcial drive.
When I was using the window uses my linux  drive for caching and running in very high power which cause it wear in just 3 month completey.

I got replacement for SSD and disabled the Linux drive in window to ever use and can't even powerup the drive while i am using windows.

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#8 2023-09-22 10:43:27

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 76,101

Re: [SOLVED]Input/ Output error and ata1 error in arch linux.

seth wrote:

3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

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