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mouseman

Member

From: Outta nowhere

Registered: 2014-04-04

Posts: 298

[solved] usb-c 3.2 add-on card - not enough bandwidth for new device

I added a VIA media 2-port USB-C 3.2 Gen2 Type-C PCIe card in my Linux server. it supports 10Gbps. I have an Icy Box 4-bay cabinet that should work with that card.

Bus 004 Device 003: ID 2109:8822 VIA Labs, Inc. USB3.1 Hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 007: ID 2109:8818 VIA Labs, Inc. USB Billboard Device   
Bus 003 Device 006: ID 2109:2822 VIA Labs, Inc. USB2.0 Hub

I can unplug / plug in the device:

[Tue Jun  6 15:09:03 2023] usb 3-2: new high-speed USB device number 8 using xhci_hcd
[Tue Jun  6 15:09:04 2023] usb 3-2: New USB device found, idVendor=2109, idProduct=2822, bcdDevice= 5.a3
[Tue Jun  6 15:09:04 2023] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Tue Jun  6 15:09:04 2023] usb 3-2: Product: USB2.0 Hub
[Tue Jun  6 15:09:04 2023] usb 3-2: Manufacturer: VIA Labs, Inc.
[Tue Jun  6 15:09:04 2023] usb 3-2: SerialNumber: 000000001
[Tue Jun  6 15:09:04 2023] hub 3-2:1.0: USB hub found
[Tue Jun  6 15:09:04 2023] hub 3-2:1.0: 5 ports detected
[Tue Jun  6 15:09:04 2023] usb 4-2: new SuperSpeed Plus Gen 2x1 USB device number 4 using xhci_hcd
[Tue Jun  6 15:09:04 2023] usb 4-2: New USB device found, idVendor=2109, idProduct=8822, bcdDevice= 5.a3
[Tue Jun  6 15:09:04 2023] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Tue Jun  6 15:09:04 2023] usb 4-2: Product: USB3.1 Hub
[Tue Jun  6 15:09:04 2023] usb 4-2: Manufacturer: VIA Labs, Inc.
[Tue Jun  6 15:09:04 2023] usb 4-2: SerialNumber: 000000001
[Tue Jun  6 15:09:04 2023] usb 4-2: Not enough bandwidth for new device state.
[Tue Jun  6 15:09:04 2023] usb 4-2: can't set config #1, error -28
[Tue Jun  6 15:09:04 2023] usb 3-2.5: new high-speed USB device number 9 using xhci_hcd
[Tue Jun  6 15:09:04 2023] usb 3-2.5: New USB device found, idVendor=2109, idProduct=8818, bcdDevice= 0.01
[Tue Jun  6 15:09:04 2023] usb 3-2.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Tue Jun  6 15:09:04 2023] usb 3-2.5: Product: USB Billboard Device   
[Tue Jun  6 15:09:04 2023] usb 3-2.5: Manufacturer: VIA Labs, Inc.
[Tue Jun  6 15:09:04 2023] usb 3-2.5: SerialNumber: 0000000000000001

As you can see in between those lines there's an error:

[Tue Jun  6 15:09:04 2023] usb 4-2: Not enough bandwidth for new device state.
[Tue Jun  6 15:09:04 2023] usb 4-2: can't set config #1, error -28

I can't find it right now but I'm pretty sure I read somewhere that it should work. I'm not sure though I can't find it anymore.

Any ideas what to try?

Thanks!

Last edited by mouseman (2023-06-06 13:35:43)

mouseman

Member

From: Outta nowhere

Registered: 2014-04-04

Posts: 298

Re: [solved] usb-c 3.2 add-on card - not enough bandwidth for new device

Different searches led me to this. I tried another usb-c cable and disks appear on the system.

The cable that came with the cabinet works fine on other devices so why this is a problem for Linux I don't quite understand.