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#1 2023-06-12 11:58:49

Veldora
Member
From: Sol III, Milky Way
Registered: 2023-01-26
Posts: 48

Can't change monitor resolution on Tuxedo InfinityBook Pro 14 - Gen7

Hey

I'm having some trouble when running Arch Linux with KDE Plasma/X11 on my recently bought Tuxedo InfinityBook Pro 14 - Gen7.
It has, unfortunately, two gpus inside. First, the iGPU of the CPU 12th Gen Intel i7-12700H (20) @ 4.600GHz and the NVIDIA GeForce RTX 3050 Ti Mobile.

The internal notebook-screen is a 3K-Omnia-Display, which I strangely can't change the screen resolution.
In the journal, it looks like the screen is being changed, but nothing happens. When trying with a Kubuntu Live-ISO, it works as intended.
See link for both log-files: https://paste.gg/p/anonymous/7e81cb829b … 24eb318840

I have installed the proprietary `nvidia` package, with `nvidia-utils` and `nvidia-prime` (in case I'll ever need that).
When installing `xf86-video-intel` additionally, the screen is completely teared and unusable, which was the reason I've uninstalled the intel-driver again.

I wanted to ask, if some of you already had the exact same or similar problem.
If you need more info, such as the `dmesg` output, please let me know.

Thank you in advance.

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#2 2023-06-12 22:47:04

useraddition
Member
Registered: 2013-06-07
Posts: 122

Re: Can't change monitor resolution on Tuxedo InfinityBook Pro 14 - Gen7

If it is of any help I think we're facing the same problem. You are trying to load a program that changes your screen resolution on the fly or threw xrandr. It seems our drivers and hardware are similar also. You could refer to my thread if necessary. However I'm still stuck on aa solution.

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#3 2023-06-13 06:26:58

Veldora
Member
From: Sol III, Milky Way
Registered: 2023-01-26
Posts: 48

Re: Can't change monitor resolution on Tuxedo InfinityBook Pro 14 - Gen7

useraddition wrote:

You are trying to load a program that changes your screen resolution on the fly

unfortunately no. The log I've posted is only when trying to change the screen resolution using the KDE Plasma settings.

When changing with the screen resolution of the internal monitor `eDP-1` the screens go black and the terminal prints...

xrandr: Configure crtc 1 failed

...without changing anything

Here's the output of `xrandr -q` if it helps:

Screen 0: minimum 320 x 200, current 8000 x 2160, maximum 16384 x 16384
eDP-1 connected 2880x1800+5120+0 (normal left inverted right x axis y axis) 302mm x 188mm
   2880x1800     90.00*+
   2880x1620     59.96    59.97  
   2560x1600     59.99    59.97  
   2560x1440     59.99    59.99    59.96    59.95  
   2048x1536     85.00    75.00    60.00  
   1920x1440     85.00    75.00    60.00  
   1856x1392     75.00    60.01  
   1792x1344     75.00    60.01  
   2048x1152     59.99    59.98    59.90    59.91  
   1920x1200     59.88    59.95  
   1920x1080     60.01    59.97    59.96    59.93  
   1600x1200     85.00    75.00    70.00    65.00    60.00  
   1680x1050     59.95    59.88  
   1400x1050     74.76    59.98  
   1600x900      59.99    59.94    59.95    59.82  
   1280x1024     85.02    75.02    60.02  
   1400x900      59.96    59.88  
   1280x960      85.00    60.00  
   1440x810      60.00    59.97  
   1368x768      59.88    59.85  
   1280x800      59.99    59.97    59.81    59.91  
   1152x864      75.00  
   1280x720      60.00    59.99    59.86    59.74  
   1024x768      85.00    75.05    60.04    85.00    75.03    70.07    60.00  
   1024x768i     86.96  
   960x720       85.00    75.00    60.00  
   928x696       75.00    60.05  
   896x672       75.05    60.01  
   1024x576      59.95    59.96    59.90    59.82  
   960x600       59.93    60.00  
   832x624       74.55  
   960x540       59.96    59.99    59.63    59.82  
   800x600       85.00    75.00    70.00    65.00    60.00    85.14    72.19    75.00    60.32    56.25  
   840x525       60.01    59.88  
   864x486       59.92    59.57  
   700x525       74.76    59.98  
   800x450       59.95    59.82  
   640x512       85.02    75.02    60.02  
   700x450       59.96    59.88  
   640x480       85.09    60.00    85.01    72.81    75.00    59.94  
   720x405       59.51    58.99  
   720x400       85.04  
   684x384       59.88    59.85  
   640x400       59.88    59.98    85.08  
   576x432       75.00  
   640x360       59.86    59.83    59.84    59.32  
   640x350       85.08  
   512x384       85.00    75.03    70.07    60.00  
   512x384i      87.06  
   512x288       60.00    59.92  
   416x312       74.66  
   480x270       59.63    59.82  
   400x300       85.27    72.19    75.12    60.32    56.34  
   432x243       59.92    59.57  
   320x240       85.18    72.81    75.00    60.05  
   360x202       59.51    59.13  
   360x200       85.04  
   320x200       85.27  
   320x180       59.84    59.32  
   320x175       85.27  
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-1 connected primary 5120x2160+0+0 (normal left inverted right x axis y axis) 929mm x 392mm
   5120x2160     59.98*+  30.00  
   2560x1080     59.98 +
   3840x2160     60.00  
   2560x1440     59.95  
   2048x1152     60.00  
   1920x1200     59.88  
   1920x1080     60.00    50.00    59.94    24.00    23.98  
   1600x1200     60.00  
   1680x1050     59.95  
   1280x1024     75.02    60.02  
   1280x800      59.81  
   1152x864      75.00  
   1280x720      60.00    50.00    59.94  
   1024x768      75.03    60.00  
   800x600       75.00    60.32  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    60.00    59.94  
   720x400       70.08  
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
DP-4 disconnected (normal left inverted right x axis y axis)

EDIT:
After disabling the Nvidia GPU, uninstalling it's drivers and rebooting the device, the issue still persists:

9:50:40 ~ $ lspci | grep -E '(VGA|3D)'
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-P Integrated Graphics Controller (rev 0c)

Last edited by Veldora (2023-06-13 07:53:35)

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#4 2023-06-13 19:56:41

jpfarias
Member
Registered: 2019-02-26
Posts: 3

Re: Can't change monitor resolution on Tuxedo InfinityBook Pro 14 - Gen7

I got the same laptop and I use gnome with wayland, changing the resolution on gnome settings seems to work fine. Are you on wayland or xorg?

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#5 2023-06-14 06:10:32

Veldora
Member
From: Sol III, Milky Way
Registered: 2023-01-26
Posts: 48

Re: Can't change monitor resolution on Tuxedo InfinityBook Pro 14 - Gen7

Hi jpfarias
I'm using Xorg, since KDE and Wayland doesn't work very well in combination with two GPU's.
Trying Gnome, to see if it works there, would've been my next step.

EDIT:
I've tried it with Gnome and it's indeed working. So might there be something wrong with KDE?
If so, why does it work on a Kubuntu Live System. Does Kubuntu use an older version of Plasma, than Arch does. (Well obviously, since it's not rolling, but still..)

Last edited by Veldora (2023-06-14 06:45:51)

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