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#1 2023-06-21 01:04:48

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

[RESOLVED] Steam opening Issues

I am using Arch Linux with xfce4 version 4.18. I just recently switched from Cinnamon where I was having zero issues.
the issue im having is, when i try to open steam. it just wont. the steam panel icon appears in my panel but clicking any of the buttons meant to open the steam client does nothing. i have completely uninstalled and reinstalled steam twice, and every time it opens fine when i first install it, but after that it goes back to the glitch. i can launch games from the panel icon but i cant do anything else and im really unsure as to what to do.

Last edited by Ayson_Roberto (2023-06-25 01:42:28)

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#2 2023-06-21 03:41:04

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

UPDATE: issue still not fixed. i changed from xfce4 to kdeplasma, hoping that would change anything but it didnt

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#3 2023-06-21 09:30:26

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,883

Re: [RESOLVED] Steam opening Issues

terminal output of starting steam? Nvidia GPU? That recently came up with having some problems with steam in the new 535.40 driver: e.g. https://bbs.archlinux.org/viewtopic.php?id=286536

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#4 2023-06-21 13:08:44

madaramost
Member
Registered: 2015-05-25
Posts: 45

Re: [RESOLVED] Steam opening Issues

The only way that steam open close steam from tray icon and  delete steam.sh file from /home/yourusername/.steam/root/
then relaunch steam and click reinstall it will recreate new steam.sh and the steam UI show up, but even with that after closing steam the same issue came up again.

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#5 2023-06-21 13:34:55

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

V1del wrote:

terminal output of starting steam? Nvidia GPU? That recently came up with having some problems with steam in the new 535.40 driver: e.g. https://bbs.archlinux.org/viewtopic.php?id=286536


yeah i have an Nvidia GPU, the gtx 1050

the terminal output is

 [aubrey@claire-V7 ~]$ steam
steam.sh[4067]: Running Steam on arch rolling 64-bit
steam.sh[4067]: STEAM_RUNTIME is enabled automatically
setup.sh[4141]: Steam runtime environment up-to-date!
steam.sh[4067]: Steam client's requirements are satisfied
WARNING: setlocale('en_US.UTF-8') failed, using locale: 'C'. International characters may not work.
[2023-06-21 14:33:48] Startup - updater built Jun 16 2023 01:41:16
[2023-06-21 14:33:48] Startup - Steam Client launched with: '/home/aubrey/.local/share/Steam/ubuntu12_32/steam'
06/21 14:33:48 Init: Installing breakpad exception handler for appid(steam)/version(1686880776)/tid(4206)
[2023-06-21 14:33:48] Loading cached metrics from disk (/home/aubrey/.local/share/Steam/package/steam_client_metrics.bin)
[2023-06-21 14:33:48] Using the following download hosts for Public, Realm steamglobal
[2023-06-21 14:33:48] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-06-21 14:33:48] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-06-21 14:33:48] 3. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-06-21 14:33:48] Verifying installation...
[2023-06-21 14:33:48] Verification complete

(process:4206): GLib-GObject-CRITICAL **: 14:33:48.679: g_object_ref: assertion 'G_IS_OBJECT (object)' failed

(process:4206): GLib-GObject-CRITICAL **: 14:33:48.679: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Loaded SDL version 3.0.0-1735-g2e465ae31
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf0637db0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf0636500
/usr/share/themes/Breeze/gtk-2.0/widgets/entry:70: error: unexpected identifier 'direction', expected character '}'

(steam:4206): Gtk-WARNING **: 14:33:48.911: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Breeze/gtk-2.0/widgets/styles:36: error: invalid string constant "combobox_entry", expected valid string constant
GetWin32Stats: display was not open yet, good
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[4212]: Runtime for steamwebhelper: defaulting to /home/aubrey/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[4212]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 18 milliseconds to initialize
Failed to init SteamVR because it isn't installed

(steam:4206): Gtk-WARNING **: 14:33:50.014: gtk_disable_setlocale() must be called before gtk_init()
local (potentially out of sync) copy of roaming config loaded - 231 bytes.
BRefreshApplicationsInLibrary 1: 1ms
roaming config store loaded successfully - 231 bytes.
migrating temporary roaming config store

(steam:4206): GLib-GObject-CRITICAL **: 14:33:51.942: g_object_ref: assertion 'G_IS_OBJECT (object)' failed

(steam:4206): GLib-GObject-CRITICAL **: 14:33:51.942: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
System startup time: 3.49 seconds 

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#6 2023-06-21 14:14:50

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,883

Re: [RESOLVED] Steam opening Issues

Generally from that, you never generated an english locale is wrong which can lead to a bunch of issues with steam. https://wiki.archlinux.org/title/Steam#Installation

Other than that I don't see something blatantly off in that output, can you also reproduce when installing steam-native-runtime and trying the steam-native-runtime binary?

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#7 2023-06-21 14:23:14

seth
Member
Registered: 2012-09-03
Posts: 52,197

Re: [RESOLVED] Steam opening Issues

yeah i have an Nvidia GPU, the gtx 1050

I'd first and foremost look there, namely for https://wiki.archlinux.org/title/Core_d … _core_dump

the steam panel icon appears in my panel

could just be a race condition where the panel doesn't pick up that the window got withdrawn while it added it.

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#8 2023-06-21 15:36:13

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

seth wrote:

yeah i have an Nvidia GPU, the gtx 1050

I'd first and foremost look there, namely for https://wiki.archlinux.org/title/Core_d … _core_dump

im unsure what you mean by this? what do i need to do?

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#9 2023-06-21 16:11:21

seth
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Registered: 2012-09-03
Posts: 52,197

Re: [RESOLVED] Steam opening Issues

1. Check whether there's a steam coredump and what it looks like
2. If it looks like the dumps in the (sub)linked thread(s), downgrade the nvidia packages  and kernel (see the linked threads)

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#10 2023-06-23 02:03:29

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

seth wrote:

1. Check whether there's a steam coredump and what it looks like
2. If it looks like the dumps in the (sub)linked thread(s), downgrade the nvidia packages  and kernel (see the linked threads)


i think? mine is similar to his. im not entirely sure what they usually look like. i downgraded my nvidia drivers and my system refused to boot sad so i updated them again. heres my coredump

        PID: 37730 (steamwebhelper)
           UID: 1000 (aubrey)
           GID: 1000 (aubrey)
        Signal: 4 (ILL)
     Timestamp: Fri 2023-06-23 02:58:33 IST (7s ago)
  Command Line: /home/aubrey/.local/share/Steam/ubuntu12_64/steamwebhelper --disable-seccomp-filter-sandbox -lang=en_US >
    Executable: /home/aubrey/.local/share/Steam/ubuntu12_64/steamwebhelper
 Control Group: /user.slice/user-1000.slice/user@1000.service/app.slice/app-steam\x2dnative-0d526f94a78042b7be9902dfdab6>
          Unit: user@1000.service
     User Unit: app-steam\x2dnative-0d526f94a78042b7be9902dfdab607f7.scope
         Slice: user-1000.slice
     Owner UID: 1000 (aubrey)
       Boot ID: a7532a194ff54f02a153fcfb5bc840c0
    Machine ID: 6c1b8d9124e44cf88bea35c9b777421c
      Hostname: claire-V7
       Storage: /var/lib/systemd/coredump/core.steamwebhelper.1000.a7532a194ff54f02a153fcfb5bc840c0.37730.16874855130000>
  Size on Disk: 6.6M
       Message: Process 37730 (steamwebhelper) of user 1000 dumped core.
                
                Stack trace of thread 38079:
                #0  0x00007f528b5db794 n/a (/home/aubrey/.local/share/Steam/ubuntu12_64/libcef.so + 0x43db794)
                #1  0x00007f528b667522 n/a (/home/aubrey/.local/share/Steam/ubuntu12_64/libcef.so + 0x4467522)
                #2  0x00007f528b66a764 n/a (/home/aubrey/.local/share/Steam/ubuntu12_64/libcef.so + 0x446a764)
                #3  0x00007f52730f77f2 n/a (libnvidia-glcore.so.535.54.03 + 0x14f77f2)
                #4  0x00007f5272bfcf45 n/a (libnvidia-glcore.so.535.54.03 + 0xffcf45)
                #5  0x00007f5272c0844a n/a (libnvidia-glcore.so.535.54.03 + 0x100844a)
                #6  0x00007f5272f46182 n/a (libnvidia-glcore.so.535.54.03 + 0x1346182)
                #7  0x00007f5272f49cb5 n/a (libnvidia-glcore.so.535.54.03 + 0x1349cb5)
                #8  0x00000000004a9cbf n/a (/home/aubrey/.local/share/Steam/ubuntu12_64/steamwebhelper + 0xa9cbf)
                ELF object binary architecture: AMD x86-64 

EDIT: i also changed from proprietary nvidia drivers to open source ones and it didnt fix anything

Last edited by Ayson_Roberto (2023-06-23 02:04:19)

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#11 2023-06-23 05:38:24

seth
Member
Registered: 2012-09-03
Posts: 52,197

Re: [RESOLVED] Steam opening Issues

i also changed from proprietary nvidia drivers to open source ones

nouveau or nvidia-open?
The kernle module is irrelevant and w/ nouveau you're not getting that kind of backtrace (and "glxinfo -B" will report a different renderer)

The posted one however fits the pattern, so please just try to downgrade the nvidia driver (and by necessity the kernel)

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#12 2023-06-23 17:28:23

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

please just try to downgrade the nvidia driver (and by necessity the kernel)

how do i downgrade the kernel ^^;

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#13 2023-06-23 18:42:58

seth
Member
Registered: 2012-09-03
Posts: 52,197

Re: [RESOLVED] Steam opening Issues

Pretty much like every other package, https://wiki.archlinux.org/title/Downgrading_packages

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#14 2023-06-23 19:53:52

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

i typed

sudo pacman -U /home/aubrey/Downloads/nvidia-535.54.03-2-x86_64.pkg.tar.zst /home/aubrey/Downloads/linux-headers-6.3.8.arch1-1-x86_64.pkg.tar.zst /home/aubrey/Downloads/linux-6.3.8.arch1-1-x86_64.pkg.tar.zst

to downgrade the packages. the linux packages are from 14 June 2023 and the nvidia driver package is also from 14 June 2023. however, nothing has changed and i still cant open steam

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#15 2023-06-23 20:13:13

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

also. when i check my coredumps sometimes it says
ELF object binary architecture: Intel 80386, and other times it says  ELF object binary architecture: AMD x86-64.
i have an amd cpu, so i assume the intel one shouldnt be appearing?

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#16 2023-06-23 20:18:22

seth
Member
Registered: 2012-09-03
Posts: 52,197

Re: [RESOLVED] Steam opening Issues

sudo pacman -U /home/aubrey/Downloads/nvidia-535.54.03-2-x86_64.pkg.tar.zst

That's the current, problematic driver.
You need to downgrade to 530.41.03-17 and linux 6.3.7.arch1-1

The architectures are for 32bit and 64bit processes and have nothing to do w/ the CPU vendor.

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#17 2023-06-23 23:07:06

Ayson_Roberto
Member
Registered: 2023-06-12
Posts: 21

Re: [RESOLVED] Steam opening Issues

seth wrote:

sudo pacman -U /home/aubrey/Downloads/nvidia-535.54.03-2-x86_64.pkg.tar.zst

That's the current, problematic driver.
You need to downgrade to 530.41.03-17 and linux 6.3.7.arch1-1

The architectures are for 32bit and 64bit processes and have nothing to do w/ the CPU vendor.

oh,, that worked, thank you. how do i stop these packages from updating until the issue is fixed

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#18 2023-06-24 06:04:39

seth
Member
Registered: 2012-09-03
Posts: 52,197

Re: [RESOLVED] Steam opening Issues

https://man.archlinux.org/man/core/pacm … en#OPTIONS
"IgnorePkg"

Please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

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#19 2023-06-28 16:53:07

Steersman
Member
Registered: 2023-06-28
Posts: 1

Re: [RESOLVED] Steam opening Issues

For anyone looking for a quick and dirty cmd here is what worked for me after a reboot

sudo pacman -U /var/cache/pacman/pkg/nvidia-530.41.03-17-x86_64.pkg.tar.zst /var/cache/pacman/pkg/nvidia-utils-530.41.03-1-x86_64.pkg.tar.zst /var/cache/pacman/pkg/lib32-nvidia-utils-530.41.03-1-x86_64.pkg.tar.zst /var/cache/pacman/pkg/linux-6.3.7.arch1-1-x86_64.pkg.tar.zst

This is assuming you have the lib32-nvidia-utils package installed. If you don't have it installed, I think you can just remove that package from the command and it should still work.

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