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OS: Arch Linux x86_64
Host: ROG Flow X13 GV301QE_GV301QE 1.0
Kernel: 6.4.3-arch1-1
Uptime: 19 hours, 36 mins
Packages: 854 (pacman)
DE: Hyprland
CPU: AMD Ryzen 9 5900HS with Radeon Graphics (16) @ 3.300GHz
GPU: AMD ATI Radeon Vega Series / Radeon Vega Mobile Series
GPU: NVIDIA GeForce RTX 3050 Ti Mobile
Hello every one, have a problem with my Asus ROG x13 GV301QE. When my system is running the battery keeps draining up to 8-10%. The charger is plugged in, but it's not charge. The battery can be charged in suspend mode or when it turned off... In the rog control center the charging limit seated to 100%, I already truing to change charging limits but it is not help... Maybe I missed something during instalation?
```
$ cat /sys/class/power_supply/BAT0/capacity
8
$ cat /sys/class/power_supply/BAT0/charge_control_end_threshold
100
```
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$ cat /sys/class/power_supply/BAT0/status
Charging
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Is this laptop one of those devices that charges via the usb-c port? It sounds kind of like your power supply is unable to deliver all the power needed, and so it's needing to pull from the battery as well.
What kind of load are you running when it's draining, e.g. idle at desktop vs gaming?
You can also check to see what your power draw is on battery. I like to use the powertop tool for this
sudo pacman -S powertopsudo powertopWhen the device is plugged in, it shouldn't show any power draw. When it is unplugged, it should show how much power your device is using on idle. If you haven't tweaked any battery settings, this should be less than 20W during idle, if it's more than 20W the GPU is likely on. If you see a power draw when the device is plugged in, but a lower power draw than when it is unplugged, then the power supply is either not able to deliver the power you need (not rated for that wattage or it could've failed) or it could be limited by software (I've never seen this, but I assume it's possible).
Last edited by RandomRanger (2023-07-17 20:45:25)
Any sufficiently advanced magic is indistinguishable from science.
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Yep it is charges via usb-c) No meter how i use the system as desktop or for gaming there is same result, my battery draining.
About powertop. I do not have any power stat there. Power est. I found a powerstat here is result:
sudo powerstat -d 0
Running for 480.0 seconds (48 samples at 10.0 second intervals).
Power measurements will start in 0 seconds time.
// Plugged in
Time User Nice Sys Idle IO Run Ctxt/s IRQ/s Fork Exec Exit Watts
00:16:21 10.8 0.0 2.5 86.6 0.1 5 21956 13414 120 132 123 0.00E
00:16:31 12.7 0.0 2.8 84.4 0.0 6 25417 15036 172 142 168 0.00E
00:16:41 10.4 0.0 1.7 87.9 0.0 3 25369 14910 140 141 142 0.00E
00:16:51 11.4 0.0 2.6 85.8 0.1 3 33467 20464 189 142 174 0.00E
// Unplugged
00:17:01 8.4 0.0 2.0 89.5 0.0 2 24519 15251 144 140 175 5.13
00:17:11 7.9 0.0 1.9 90.1 0.1 2 25390 15667 183 151 157 28.62
00:17:21 8.0 0.0 1.9 90.0 0.1 2 24877 15392 143 138 145 40.47
00:17:31 7.4 0.0 1.6 91.0 0.1 2 22569 13734 136 138 139 46.41
There is 2 firefox windows was opened if it's matter smth
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I haven't seen that output myself, but it looks like your laptop drew up to 46W during that run, and if all that was running is firefox that power draw is quite high.
What is your power supply rated for? It should say on the brick.
It also says there was no load on the battery while it was plugged in.
Last edited by RandomRanger (2023-07-18 13:47:44)
Any sufficiently advanced magic is indistinguishable from science.
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It's says 15V 100W
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Here is update. I just bought a new charger, result the same...
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Does the device have multiple USB-C ports with power delivery support, and if do you see the issue when using any/all of them?
Any sufficiently advanced magic is indistinguishable from science.
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How to check that power delivery supported on USB-C port?
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Fuck.. I think I've just burned my second USB-C port.... It's not working any more
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It should be listed in the user manual for your laptop (which should be available online). I've plugged power supplies into usb c ports that didn't support power delivery without frying them, it should be safe. Note: should.
Right now my best guess is that there's something up with the usb ports, likely independent of Arch linux. If you happen to have a Windows dual boot I'd be curious if you still have your issues there.
Any sufficiently advanced magic is indistinguishable from science.
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I just loaded and read the manual. It looks like you are doing everything correctly. You might try some of the suggestions here: https://rog.asus.com/support/FAQ/1042417
Otherwise, it might be time for a warranty return.
Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
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Here is update. I've just received a new battery. Result the same....
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I've had something similar with a Lenovo laptop. Turns out it had a special firmware internal airplane mode that prevented it from charging. Check in your UEFI whether you have an option to disable something to that effect and/or do an UEFI update in hopes of resetting that flag. In our case we could disable that via the relevant vendor provided Windows application which might also be something to check, assuming you still have a Windows accessible somewhere.
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New update. I've just bought a Wattmeter. When the laptop is turned off it shows 90-100W. But when it's running it shows 30-40W((((( Cool. Maybe problem in charger driver? Or controller... But if it was a controller, it wouldn't charge even when turned off... But I've tried boot a Windows the problem was the same... Jeez
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If you have access to windows check whether you have some vendor software that has a airplane mode enabled, in my case it was only toggleable in that software and had no relation to the airplaine mode windows itself would show.
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New update. I've charger through my Wattmeter. Before that it was up to 70-90 Watts when it was turned off. After I turned on laptop and it starts showing 30-35 watt. Now i have 8% of the battery and on my wattmeter shows +-60 watts. Mb problem with charging limits?
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$ cat /sys/class/power_supply/BAT0/charge_control_end_threshold
100
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New update. Just installed EndeveourOS. Laptop start charging) But, when i launch games. It's starts discharging.... Mb because of the work the nvidia card....
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Update. Again reinstalled clear ArchLinux. Figured out that if i set supergfxctl to Integrated mode, than battery charging normaly
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