Arch Linux

asmitir

Member

Registered: 2020-09-24

Posts: 18

Headset not listed in audio devices but in `usb-devices`

im using an usb headset (Jabra Evolve 20)
it is shown in the usb devices:

usb-devices | grep 'Product'
S:  Product=Jabra EVOLVE 20 MS

output of "pacmd list-sinks|grep -E 'index:|name:'"

     index: 1
        name: <combined>
  * index: 16
        name: <alsa_output.pci-0000_00_1b.0.analog-surround-40>

any idea?

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,237

Re: Headset not listed in audio devices but in `usb-devices`

Make sure running and installed kernels match so that snd-usb-audio can be loaded, versions from

pacman -Q linux
uname -a

need to match.

If they don't, reboot, if that didn't help post

sudo dmesg -W

while plugging the headset