Keyboard not working

farzammag · 2023-09-10 15:24:40

yes stupid of me

anyways i installed arch like i did before manually

the only difference i noticed was that using arch-install despite choosing nvidia driver it didnt install it for me and for that reason gnome on wayland worked i guess

this time i dont have a desktop yet
i added the parameter

so one thing i noticed
those weird errors we mentioned before now pop in my tty as soon as i connect my external keyboard

but the internal keyboard still dont work
so i waited 1 min on tty login and here the journal again:
https://0x0.st/Hf9I.txt

also always on usb was already on in my bios (default)
maybe should i exclude my keyboard from usb autosuspend through udev rules?

the keyboard is not accepting the address again (internal kbd)

Last edited by farzammag (2023-09-10 15:31:42)

seth · 2023-09-11 06:34:28

The journal in https://0x0.st/HfBT.txt has the intel VGA disabled and runs on nouveau, your latest log has both chips enabled and runs on i915 + nvidia
Also archinstall used the LTS kernel and you're now on 6.5.2-arch1-1 and the TPM device shows up *WAY* earlier w/ the LTS kernel.

The systems are too different on various levels to be any comparable, but just for the fun of it: disable the TPM…

farzammag · 2023-09-11 06:56:36

true, i used the proprietary nvidia
but beside that it was a quite basic and simple installation, ill have to read the wiki to understand what tpm actually is and how to disable it
never enabled it on purpose tbh

farzammag · 2023-09-11 17:41:29

i found intel tpm in bios and disabled it

here the journal with the updated system:

https://0x0.st/Hfth.txt

https://forums.lenovo.com/t5/Gaming-Lap … 834?page=2

seem to be quite of a known problem, these people have it on windows tho.

so i put the other nvme in again, works on windows, i had to hold the power button 30 seconds for it to work on windows tho, after that it worked without any problem

https://bbs.archlinux.org/viewtopic.php?id=40435
someone said it actually has to do with the graphics card driver.

Last edited by farzammag (2023-09-11 19:04:10)

seth · 2023-09-11 19:01:20

That thread is from 2007… also the nvidia driver loads much after the first USB protocol error.

so i put the other nvme in again, works on windows, i had to hold the power button 30 seconds for it to work on windows tho

I'm not really sure what you're doing there, but if you're effectively dual-booting by juggling drives, see the 3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

Other than that, try the behavior of the LTS kernel, but it's kinda odd and w/ your description about windows and the forced restart to activate the device, it's more likely the fast-start situation.

Edit: please also stop multi-posting, edit your previous post unless anybody has replied.

Last edited by seth (2023-09-11 19:02:05)

farzammag · 2023-09-11 19:02:41

im not dual booting, im swaping ssds in and out.

Someone suggested downgrading the BIOS, seems like a stupid thing to do, what do you say?

> Re:Legion Y540-15IRH-PG0 keyboard update issue.

the problem is because the keyboard firmware updater doesn't work with newer versions of bios for some reason

this is what you gotta do

1) go to settings -----> update & security -------> recovery --------->advance startup(restart now) -------->advance options ---------> uefi firmware settings

then go to bios configuration and enable bios flash back . save and exit

2) install https://download.lenovo.com/consumer/mo … cn35ww.exe this version of bios

LINK: https://forums.lenovo.com/t5/Gaming-Lap … 99?page=11

Last edited by farzammag (2023-09-11 19:07:13)

seth · 2023-09-11 19:23:10

im not dual booting, im swaping ssds in and out.

That is dual booting. Disabling windows fast-start is very relevant here.
The drive absolutely doesn't matter, the firmware (UEFI/BIOS) stays the same!

ewaller · 2023-09-11 20:05:24

farzammag wrote:

-

Please don't blank posts. We consider it rude as it destroys the context in which others responded. If you wish to redact something as it is no longer true, feel free to use BBCode s tags to strike out text.

farzammag · 2023-09-11 20:07:48

i posted 3 times then i merged them into 1 post to make it easier to read, sorry, didnt mean to spam or take attention

i copied what was under the other 2 into my last comment then i realized i couldnt delete them anymore

ewaller · 2023-09-11 20:10:06

farzammag wrote:

i posted 3 times then i merged them into 1 post to make it easier to read, sorry, didnt mean to spam or take attention
i copied what was under the other 2 into my last comment then i realized i couldnt delete them anymore

Okay, thanks. Ill go ahead and clean those up.

farzammag · 2023-09-12 12:37:56

from what i see on the lenovo forum and other peoples problems (which are usually windows)
There must be some sort of compatibility issue between the BIOS and the keyboard firmware.
I will try an older Ubuntu setup and update my BIOS back to the latest version.

I will disable fast boot in Windows, reset my BIOS settings and update again.
I will share the results, if you think I can do anything else please guide me through it.

farzammag · 2023-09-12 20:43:04

This seems interesting:

i8042: PNP: PS/2 appears to have AUX port disabled, if this is incorrec please boot with i8042.nopnp

dhzalol · 2023-09-12 23:15:27

try reconnecting the usb or reboting or RTFM

farzammag · 2023-09-12 23:30:12

dhzalol wrote:

try reconnecting the usb or reboting or RTFM

What USB? this is my internal keyboard

Last edited by farzammag (2023-09-13 03:10:07)

seth · 2023-09-13 03:56:50

https://bbs.archlinux.org/search.php?ac … _id=153397
Ignore post #63, the "user" is shitposting.

i8042: PNP: PS/2 appears to have AUX port disabled, if this is incorrec please boot with i8042.nopnp

Isn't in the latter logs, in part certainly because of

i8042.noaux=1 i8042.nomux=1 i8042.kbdreset=1 i8042.notimeout=1 i8042.dumbkbd=1 i8042.reset

Since afawct the relevant keyboard is hopefully usb 1-9 (the one w/ the protocol errors), that's probably not relevant either.

The foremost obstacle is the hibernating windows, did you disable fast-start, reboot windows (and reset the BIOS) and did that have discernable impact?

seth wrote:

Also archinstall used the LTS kernel

Otherwise you might want to try that next.

farzammag · 2023-09-13 04:03:28

hi, sorry for the missing context, that warning is from my journal on fedora which i installed for testing (thought they have safer firmware packages)
so those kernel parameters that you wrote earlier are indeed missing

yes, i did exactly what you said, disabled fast start, rebooted and reset bios settings

appearantly this is an issue between the certain firmware and bios version, as this has been an issue, even on windows for nearly the past 3 years for different people as well

what i didnt do tho was updating the bios firmware again, im still using an older version, although the new version was from august 2022 so i dont think downgrading it was a fine idea afterall

i obtain an offline installer and upgrade bios and give an update

i also found this:
https://download.lenovo.com/pccbbs/thin … efi_ug.pdf

it appears to have a keyboard test, worth the try?

i talked to a college of mine at work and he insisted for me to actually downgrade the firmware of keyboard in windows because he thinks it must have some sort of cache or memory
he also insisted that i find the loaded module for keyboard with lsmod and modinfo but im absolutely clueless how to do that if its never loading

Last edited by farzammag (2023-09-13 04:05:30)

seth · 2023-09-13 05:01:51

The "modules" for keyboards are either some *hci_hid or i8042 and I severely doubt that the built-in keyboard of some notebook has a dedicated "firmware" (there's programmable keyboards out there, usually marketed to gamers and keyboard enthusiasts - the package will then say so IN THE BIGGEST POSSIBLE FONT )

You can use that test to see whether the HW is broken, but if it works before the boot (eg. in the UEFI) you just tested that.

yes, i did exactly what you said, disabled fast start, rebooted

impact?

this has been an issue, even on windows for nearly the past 3 years for different people as well

It worked fine on windows for you, no?

If the issue remains after disabling fast-start, first and foremost, test the behavior w/ the LTS kernel.
Then feel free to update the UEFI - if there're ideed ongoing firmware issues sionce 3+ years, updating the firmware will rather not make things worse… (famous last words)

farzammag · 2023-09-13 05:06:20

on impact: nothing i saw for 30 minutes of looking

and on windows: i dont know, i never had a windows on disk laptop, just had an extra nvme so i could swap in and out to update bios so i cant say how it behaved on that version of bios firmware

But it works fine now on windows

aright, ill test the lts and maybe just an offline ubuntu installer.

seth · 2023-09-13 09:53:30

on impact: nothing i saw for 30 minutes of looking

The question is whether the keyboard still doesn't respond after disabling windows fast-start.

farzammag · 2023-09-13 13:54:26

i just rebooted, didnt do a full power off with the button, ill give an update on that, i found this:
https://wiki.archlinux.org/title/ASUS_Zenbook_Q408UG
you think this could be related? sounds very similar to my issue

or this?
https://wiki.archlinux.org/title/Dell_Latitude_7370

https://wiki.archlinux.org/title/HP_Spectre_x360_(2020)

is it safe to try this? https://github.com/zoidbb/i8042-spectre-dkms
i dont know anything about dkms and custom stuff

https://screenshot.ecomdata.de/28570ea1.png

https://wiki.archlinux.org/title/Mkinit … ller_found

these sound quite related to my issue, or am i wrong?

seth · 2023-09-13 17:52:22

these sound quite related to my issue, or am i wrong?

The running theory is that the keyboard is wired via USB, not PS/2 what makes all of the above rather irrelevant, notably HW specific issues w/ completely different notebook models.

Stop flailing around, focus.

seth wrote:

The question is whether the keyboard still doesn't respond after disabling windows fast-start.

seth wrote:

test the behavior w/ the LTS kernel.

seth wrote:

Then feel free to update the UEFI

farzammag · 2023-09-28 19:36:28

hi, so as said before, fast boot was disabled, i upgraded the firmware again and installed pop os on the other disk
kernel 6.4.6, perhaps not old enough but everything worked fine for me until 6.4.8
now i get the exact same errors with this kernel, and i also shared fedora ones, i assume this does not actually have to do with kernel and already begins before that

https://0x0.st/HVx6.txt

what pisses me mostly off is that it works on windows, no it cant be hardware issue
just unlocky choosing lenovo

tried contacting them, told me to install windows 10, despite hundreds having the same issue on windows

again sorry for delayed answers, dont mean to be rude and already apreciate all you have done

seth · 2023-09-28 20:06:44

Sep 28 21:24:23 pop-os kernel: Linux version 6.4.6-76060406-generic (jenkins@warp.pop-os.org) (x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #202307241739~1694621917~22.04~ac5e1a8 SMP PREEMPT_DYNAMIC Wed S

Sep 28 21:24:23 pop-os kernel: input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input2
Sep 28 21:24:24 pop-os kernel: hid-generic 0003:145F:02F0.0003: input,hidraw2: USB HID v1.11 Keyboard [Telink Trust Input Device] on usb-0000:00:14.0-3/input1

Sep 28 21:24:24 pop-os kernel: usb 1-9: device descriptor read/64, error -71
Sep 28 21:24:24 pop-os kernel: usb 1-9: device descriptor read/64, error -71

Sep 28 21:24:30 pop-os /usr/libexec/gdm-x-session[1143]: (II) event2  - AT Translated Set 2 keyboard: is tagged by udev as: Keyboard
Sep 28 21:24:30 pop-os /usr/libexec/gdm-x-session[1143]: (II) event2  - AT Translated Set 2 keyboard: device is a keyboard
Sep 28 21:24:30 pop-os /usr/libexec/gdm-x-session[1143]: (II) event2  - AT Translated Set 2 keyboard: device removed
Sep 28 21:24:30 pop-os /usr/libexec/gdm-x-session[1143]: (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 15)

Next to some "Telink Trust Input Device" there's an i8042 keyboard, the usb errors for usb 1-9 are still there.
This is w/ the 6.4.6 kernel, from your post it would seem that your keyboard still works on that kernel?

Searching for "Telink Trust Input Device" google throws images of mice at me, is that actually a mouse?

farzammag · 2023-09-28 20:12:13

no it is the external keyboard, had to connect it because pop os encrypted the disk so i had to enter the password

ewaller · 2023-09-28 20:21:12

farzammag: If you were wondering whence went your post, I think you had meant to his 'reply', not 'report'

Arch Linux

#51 2023-09-10 15:24:40

Re: Keyboard not working

#52 2023-09-11 06:34:28

Re: Keyboard not working

#53 2023-09-11 06:56:36

Re: Keyboard not working

#54 2023-09-11 17:41:29

Re: Keyboard not working

#55 2023-09-11 19:01:20

Re: Keyboard not working

#56 2023-09-11 19:02:41

Re: Keyboard not working

#57 2023-09-11 19:23:10

Re: Keyboard not working

#58 2023-09-11 20:05:24

Re: Keyboard not working

#59 2023-09-11 20:07:48

Re: Keyboard not working

#60 2023-09-11 20:10:06

Re: Keyboard not working

#61 2023-09-12 12:37:56

Re: Keyboard not working

#62 2023-09-12 20:43:04

Re: Keyboard not working

#63 2023-09-12 23:15:27

Re: Keyboard not working

#64 2023-09-12 23:30:12

Re: Keyboard not working

#65 2023-09-13 03:56:50

Re: Keyboard not working

#66 2023-09-13 04:03:28

Re: Keyboard not working

#67 2023-09-13 05:01:51

Re: Keyboard not working

#68 2023-09-13 05:06:20

Re: Keyboard not working

#69 2023-09-13 09:53:30

Re: Keyboard not working

#70 2023-09-13 13:54:26

Re: Keyboard not working

#71 2023-09-13 17:52:22

Re: Keyboard not working

#72 2023-09-28 19:36:28

Re: Keyboard not working

#73 2023-09-28 20:06:44

Re: Keyboard not working

#74 2023-09-28 20:12:13

Re: Keyboard not working

#75 2023-09-28 20:21:12

Re: Keyboard not working

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