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#1 2023-08-23 20:50:39

Bluffi
Member
Registered: 2023-08-23
Posts: 9

"error: serial port `com0' isn't found" Error When Trying to Boot Arch

Hi everyone,

I'm in the process of installing Arch Linux on my new laptop(Acer Aspire 5) and I'm encountering a specific issue. After powering on the computer with the USB flash drive to boot Arch Linux, I'm seeing an "error: serial port `com0' isn't found" message, and the boot process stops.

I've recorded a short video demonstrating this issue: https://www.youtube.com/watch?v=V0HrLA5 … annel=leaf

My computer works perfectly fine with Windows, so I suspect that this issue is related to the attempt to boot Arch Linux.

Last edited by Bluffi (2023-08-23 20:53:13)

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#2 2023-08-24 15:34:55

ewaller
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From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,801

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

What is the issue?  That should be a harmless error.


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#3 2023-08-24 17:09:40

Bluffi
Member
Registered: 2023-08-23
Posts: 9

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

I can't install arch, you can see that in video. I tried to wait about 5 minutes, sound doesn't stop and error doesn't disappear

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#4 2023-08-24 18:03:17

seth
Member
Registered: 2012-09-03
Posts: 51,456

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

The serial port warning/error is probably not the issue.
Do you have secureboot enabled?

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#5 2023-08-24 19:08:24

Bluffi
Member
Registered: 2023-08-23
Posts: 9

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

no, secure boot is disabled(you can see that in the video).  I have tried an older iso, and it even shows menu, but when I select an option, it just reboots(https://youtu.be/dBWVxMi0Kpo)

Last edited by Bluffi (2023-08-24 19:15:40)

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#6 2023-08-24 19:35:30

seth
Member
Registered: 2012-09-03
Posts: 51,456

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

Can you boot in legacy mode?
Are any UEFI updates available for the system?
What specific HW is this? https://en.wikipedia.org/wiki/Acer_Aspire_laptops

How exactly are you writing the USB key? dd?
Does any other live distro (eg. grml) boot?

On a remote chance, disable windows fast-start (3rd link below)
It'd possibly cause this but should™ not when booting an external medium.

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#7 2023-08-24 21:28:13

Bluffi
Member
Registered: 2023-08-23
Posts: 9

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

no I can't boot in legacy mode(buttlon is not active), maybe because my laptop doesn't support it
no, there is no updates https://www.acer.com/us-en/support/prod … /downloads
It is A515-48M

I write it by rufus
debian show practicly the same trouble, but without this error(just black screan with "beep" sound)

I have not tried it, but unfortunatly it doesn't help

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#8 2023-08-25 07:12:24

seth
Member
Registered: 2012-09-03
Posts: 51,456

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

The model shows up w/ that record hmm
https://bbs.archlinux.org/viewtopic.php?id=286986
https://forums.linuxmint.com/viewtopic.php?t=401391

Can you boot grml (afaik should still use syslinux to boot)?

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#9 2023-08-26 08:56:51

Bluffi
Member
Registered: 2023-08-23
Posts: 9

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

when I boot it for the first time i saw this(https://imgur.com/psmMAeY), all times when i booted later it I see just an aser logo and text "Welcome to GRUB". It is going to be ridicules

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#10 2023-08-26 11:59:37

seth
Member
Registered: 2012-09-03
Posts: 51,456

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

grml wouldn't start grub?
Are you sure you end up booting from the proper device?
Did you try a different USB slot?

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#11 2023-08-26 12:23:01

Bluffi
Member
Registered: 2023-08-23
Posts: 9

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

no, it just stuck
yes, I'm sure
yes

some how i even can start grub by creating usb image with manjaro, but every time when i select the option "Boot with open source drivers" or "Boot with open proprietary drivers", it goes to reload)

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#12 2023-08-26 13:08:54

seth
Member
Registered: 2012-09-03
Posts: 51,456

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

What I meant is that an attempt to boot grml should not result in  "Welcome to GRUB" because it boots w/ syslinux.

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#13 2023-08-26 18:50:02

Bluffi
Member
Registered: 2023-08-23
Posts: 9

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

I don't know where I can download iso with syslinux bootloader

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#14 2023-08-26 19:46:46

seth
Member
Registered: 2012-09-03
Posts: 51,456

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

The suggestion was to try https://grml.org/

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#15 2023-08-27 07:11:37

Bluffi
Member
Registered: 2023-08-23
Posts: 9

Re: "error: serial port `com0' isn't found" Error When Trying to Boot Arch

yep, I downloaded this. And after all this acts it stuck in endless loading https://imgur.com/psmMAeY

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