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#1 2023-10-16 12:36:19

Gisbi
Member
Registered: 2022-11-29
Posts: 18

Sennheiser GSX 1000 stuck on chat audio only, main audio disappeared.

I own a GSX 1000 DAC/AMP which should have native Pulseaudio support. This AMP has a dual output, one for the main audio and another for voice chats. However, initially, I only had a single, mono output. After looking around, I found this script on Github, which again should not be needed, that fixed my issues. This usually works, but sometimes the main audio disappears. When that happens, a reboot is enough to fix the problem, but not this time. The main audio is just gone and I can't get it back. I'll post a few logs here, but if more are needed, feel free to ask them. Thank you in advance.

aplay -l:

❯ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [MSI G2412]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [MSI G273Q]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 0: ALC1220 Analog [ALC1220 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 1: ALC1220 Digital [ALC1220 Digital]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 3: GSX1000 [GSX 1000 Main Audio], device 0: USB Audio [USB Audio]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 3: GSX1000 [GSX 1000 Main Audio], device 1: USB Audio [USB Audio #1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

arecord -l:

❯ arecord -l
**** List of CAPTURE Hardware Devices ****
card 0: Kiyo [Razer Kiyo], device 0: USB Audio [USB Audio]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 0: ALC1220 Analog [ALC1220 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 2: ALC1220 Alt Analog [ALC1220 Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 3: GSX1000 [GSX 1000 Main Audio], device 0: USB Audio [USB Audio]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

pacmd list-sinks:

❯ pacmd list-sinks
3 sink(s) available.
    index: 0
        name: <alsa_output.pci-0000_0a_00.1.hdmi-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: IDLE
        suspend cause: (none)
        priority: 9030
        volume: front-left: 2839879 / 4333% / 98.21 dB,   front-right: 2839879 / 4333% / 98.21 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 6.24 ms
        max request: 1 KiB
        max rewind: 1 KiB
        monitor source: 1
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 1
        configured latency: 6.94 ms; range is 0.50 .. 1999.82 ms
        card: 1 <alsa_card.pci-0000_0a_00.1>
        module: 7
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "MSI G2412"
                alsa.id = "HDMI 0"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "3"
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xfc080000 irq 107"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:0a:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:0a:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "10f9"
                device.product.name = "TU106 High Definition Audio Controller"
                device.string = "hdmi:1"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "hdmi-stereo"
                device.profile.description = "Digital Stereo (HDMI)"
                device.description = "TU106 High Definition Audio Controller Digital Stereo (HDMI)"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "MSI G2412
   "
        active port: <hdmi-output-0>
  * index: 1
        name: <alsa_output.usb-Sennheiser_GSX_1000_Main_Audio_5698800406000510-00.analog-output-chat>
        driver: <module-alsa-card.c>
        flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: IDLE
        suspend cause: (none)
        priority: 9049
        volume: mono: 65363 / 100% / -0.07 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 23.91 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 2
        sample spec: s16le 1ch 16000Hz
        channel map: mono
                     Mono
        used by: 0
        linked by: 1
        configured latency: 6.94 ms; range is 0.50 .. 2000.00 ms
        card: 2 <alsa_card.usb-Sennheiser_GSX_1000_Main_Audio_5698800406000510-00>
        module: 8
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "USB Audio"
                alsa.id = "USB Audio"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "3"
                alsa.card_name = "GSX 1000 Main Audio"
                alsa.long_card_name = "Sennheiser GSX 1000 Main Audio at usb-0000:0c:00.3-2.1.1, full speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:0c:00.3-usb-0:2.1.1:1.0"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0c:00.3/usb5/5-2/5-2.1/5-2.1.1/5-2.1.1:1.0/sound/card3"
                udev.id = "usb-Sennheiser_GSX_1000_Main_Audio_5698800406000510-00"
                device.bus = "usb"
                device.vendor.id = "1395"
                device.vendor.name = "DSEA A/S"
                device.product.id = "00a0"
                device.product.name = "GSX 1000 Main Audio"
                device.serial = "Sennheiser_GSX_1000_Main_Audio_5698800406000510"
                device.string = "hw:CARD=GSX1000,DEV=0"
                device.buffering.buffer_size = "64000"
                device.buffering.fragment_size = "32000"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-output-chat"
                device.profile.description = "chat output"
                device.description = "GSX 1000 Main Audio chat output"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
    index: 2
        name: <alsa_output.pci-0000_0c_00.4.iec958-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: IDLE
        suspend cause: (none)
        priority: 9037
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 7.62 ms
        max request: 1 KiB
        max rewind: 1 KiB
        monitor source: 4
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 1
        configured latency: 6.94 ms; range is 0.50 .. 1999.82 ms
        card: 3 <alsa_card.pci-0000_0c_00.4>
        module: 9
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC1220 Digital"
                alsa.id = "ALC1220 Digital"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "1"
                alsa.card = "2"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xfc400000 irq 109"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:0c:00.4"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0c:00.4/sound/card2"
                device.bus = "pci"
                device.vendor.id = "1022"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
                device.product.id = "1487"
                device.product.name = "Starship/Matisse HD Audio Controller"
                device.string = "iec958:2"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "iec958-stereo"
                device.profile.description = "Digital Stereo (IEC958)"
                device.description = "Starship/Matisse HD Audio Controller Digital Stereo (IEC958)"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                        properties:

        active port: <iec958-stereo-output>

Last edited by Gisbi (2023-10-16 12:37:06)

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