Arch Linux

dino6

Member

Registered: 2023-10-26

Posts: 4

Laptop completely freezes

Hello! I installed Arch on my Gemibook Pro some months ago and ever since I've been having the same problem and I still haven't figured out what it is: From time to time, my laptop will completely freeze, indefinitely replaying the small bit of audio it played before freezing and not responding to any input except forced shutdown by holding down the power button.

After booting up Arch again, I think it runs fsck during the boot process, but I'm not sure if that's just something it does with every boot. Usually after one of these freezes, it will repeat this a couple more times. Then it just doesn't freeze again until hopefully the next day.

I tried looking at journalctl after these freezings/crashes and I couldn't find anything, probably because I'm looking in the wrong place or something.

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,234

Re: Laptop completely freezes

Post said journal. However if you were forced to shut down chances are not much could get flushed. Enable Sysrq and check whether you can reboot with the REISUB sequence pausing a few seconds between each key press.

If ypi were able to reboot post the output of

sudo journalctl -b-1

https://wiki.archlinux.org/title/List_o … n_services

dino6

Member

Registered: 2023-10-26

Posts: 4

Re: Laptop completely freezes

Thank you for replying. last time my laptop froze was yesterday around 23:31:00. Here are the journal logs from 23:29:00 to 23:32:00. I ran

journalctl -m -S "2023-10-26 23:29:00" -U "2023-10-26 23:32:00"

to get these. If I did something wrong there or you need more logs please tell me.

I managed to enable Sysrq and I'll try the REISUB sequence next time it freezes and post the boot log.

Last edited by dino6 (2023-10-27 17:06:48)

dino6

Member

Registered: 2023-10-26

Posts: 4

Re: Laptop completely freezes

It just froze. Here is the output of

sudo journalctl -b-1

and here is the output of

sudo journalctl -b

both ran after the freeze.

I also tried the REISUB sequence and it didn't work but I just realized I misunderstood how to do it so I'll try again next time. I think it might be important to note that this time my laptop froze immediately after plugging it to charge, though I don't think that's what's happened on previous freezes.

Something that is also new is that it is now claiming it has no battery. As in no physical battery. On my i3 status bar instead of the usual battery status it just says "No battery".

Last edited by dino6 (2023-10-27 17:24:13)

dino6

Member

Registered: 2023-10-26

Posts: 4

Re: Laptop completely freezes

It froze again now. The battery thing is gone though. Last time, the REISUB sequence didn't work because I didn't enable sysrq for that session. But I made sure it was enabled before this freeze and it still didn't work. I had to hold down the power button again.

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 76,073

Re: Laptop completely freezes

Make sure to not use a compositor and run "dmesg -w" in a terminal that you keep in sight all the time and hope for the best.
Otherwise you'll have to go for https://wiki.archlinux.org/title/Kdump

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