[SOLVED] Slow/Unusable WiFi connection with University WiFi

alula_borealis · 2023-11-15 01:40:34

UPDATE: So I managed to solve this by switching to using Network Manager, no idea why but I'm not going to question why it worked! If anyone knows why I got this error in the first place feel free to post! A bit of a pain having to switch network managers (I've used wifi-menu for so long) but Network Manager actually seems easier to use for connections like this.

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Hello guys! This is my first post on here, I've been using Arch for quite a few years but I'm new to problems with networks, hence the post in Newbie Corner as I feel I'm missing something obvious.
I've used eduroam at a previous university with no problems, but this one is a university specific WiFi network.

I'm having problems with connectivity with a university WiFi which uses WPA2 Enterprise security, PEAP and MSCHAPV2 authentication.

I use netctl and configured the profile as follows:

 Description='Automatically generated profile by wifi-menu'
Interface=wlp3s0
Connection=wireless
Security=wpa-configsection
IP=dhcp
WPAConfigSection=(
     'ssid="ssid"'
     'proto=RSN WPA'
     'key_mgmt=WPA-EAP'
     'eap=PEAP'
     'identity="identity"'
     'password="password"'
     'priority=1'
     'phase2="auth=MSCHAPV2"'
)

With "ssid", "identity" and "password" replaced with the correct information.

The WiFi is connected but is really slow and drops out constantly, to the point where even a google search times out after a while.

Interestingly, when connected to the WiFi on my phone and then connected to my laptop via a hotspot, I have the same connectivity issues. I don't have issues with any other WiFi networks.

journalctl -f gives:

Nov 15 13:45:48 borealis root[41250]: ACPI group/action undefined: button/up / UP
Nov 15 13:45:49 borealis root[41342]: ACPI group/action undefined: button/up / UP
Nov 15 13:45:49 borealis root[41444]: ACPI group/action undefined: button/down / DOWN
Nov 15 13:45:50 borealis root[41466]: ACPI group/action undefined: button/down / DOWN
Nov 15 13:45:50 borealis root[41498]: ACPI group/action undefined: button/down / DOWN
Nov 15 13:45:50 borealis root[41620]: ACPI group/action undefined: button/down / DOWN
Nov 15 13:45:52 borealis dbus-daemon[444]: [system] Activating via systemd: service name='org.freedesktop.home1' unit='dbus-org.freedesktop.home1.service' requested by ':1.4090' (uid=0 pid=42011 comm="sudo journalctl -f")
Nov 15 13:45:52 borealis dbus-daemon[444]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.home1.service': Unit dbus-org.freedesktop.home1.service not found.
Nov 15 13:45:52 borealis sudo[42011]:    laura : TTY=pts/0 ; PWD=/etc/netctl ; USER=root ; COMMAND=/usr/bin/journalctl -f
Nov 15 13:45:52 borealis sudo[42011]: pam_unix(sudo:session): session opened for user root(uid=0) by laura(uid=1000)
Nov 15 13:46:04 borealis dbus-daemon[444]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.4314' (uid=1000 pid=44127 comm="/opt/google/chrome/chrome")
Nov 15 13:46:04 borealis dbus-daemon[444]: [system] Activation via systemd failed for unit 'dbus-org.bluez.service': Unit dbus-org.bluez.service not found.
Nov 15 13:46:04 borealis chrome[44127]: [44127:44127:1115/134604.364660:WARNING:remote_commands_service.cc(225)] Client is not registered.
Nov 15 13:46:04 borealis dbus-daemon[444]: [system] Activating via systemd: service name='org.freedesktop.UPower' unit='upower.service' requested by ':1.4325' (uid=1000 pid=44127 comm="/opt/google/chrome/chrome")
Nov 15 13:46:04 borealis systemd[1]: Starting Daemon for power management...
Nov 15 13:46:04 borealis dbus-daemon[444]: [system] Successfully activated service 'org.freedesktop.UPower'
Nov 15 13:46:04 borealis systemd[1]: Started Daemon for power management.
Nov 15 13:46:45 borealis systemd-resolved[425]: Using degraded feature set UDP instead of TCP for DNS server 1.1.1.1#[cloudflare-dns.com](http://cloudflare-dns.com/).
Nov 15 13:46:45 borealis kernel: pcieport 0000:00:1d.0: AER: Corrected error received: 0000:00:1d.0
Nov 15 13:46:45 borealis kernel: pcieport 0000:00:1d.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
Nov 15 13:46:45 borealis kernel: pcieport 0000:00:1d.0:   device [8086:9d18] error status/mask=00000001/00002000
Nov 15 13:46:45 borealis kernel: pcieport 0000:00:1d.0:    [ 0] RxErr                  (First)
Nov 15 13:46:50 borealis systemd-resolved[425]: Using degraded feature set UDP instead of TCP for DNS server 9.9.9.9#[dns.quad9.net](http://dns.quad9.net/).
Nov 15 13:46:55 borealis systemd-resolved[425]: Using degraded feature set UDP instead of TCP for DNS server 8.8.8.8#dns.google.
Nov 15 13:46:55 borealis kernel: pcieport 0000:00:1d.0: AER: Corrected error received: 0000:00:1d.0
Nov 15 13:46:55 borealis kernel: pcieport 0000:00:1d.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
Nov 15 13:46:55 borealis kernel: pcieport 0000:00:1d.0:   device [8086:9d18] error status/mask=00000001/00002000
Nov 15 13:46:55 borealis kernel: pcieport 0000:00:1d.0:    [ 0] RxErr                  (First)
Nov 15 13:47:01 borealis systemd-resolved[425]: Using degraded feature set TCP instead of UDP for DNS server 1.1.1.1#[cloudflare-dns.com](http://cloudflare-dns.com/).

I can ping 8.8.8.8 and 1.1.1.1.
I can ping google.com but it takes about 5 minutes.

I have tried systemctl restart systemd-resolved.

In /etc/systemd/resolved.conf I have DNSSEC=no.

I attempted to disable IPv6 by following the wiki but then I couldn’t connect to any networks (this could definitely be on my part).

I've also tried updating and rebooting.

I'm assuming the problem could be the errors from journalctl -f, but I haven't been able to find much guidance on fixing it.

Possible useful info:

03:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [Stone Peak 2 AC]
Flags: bus master, fast devsel, latency 0, IRQ 139
Memory at b1000000 (64-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi

I may have overlooked some more useful info as I've been trying different solutions for a few hours now and have forgotten some things I've tried.

Any help would be greatly appreciated as I need to be in my office most days.

Last edited by alula_borealis (2023-11-15 04:07:53)

seth · 2023-11-15 07:41:55

UPDATE: So I managed to solve this by switching to using Network Manager

Sanity check: please post the output of

find /etc/systemd -type l -exec test -f {} \; -print | awk -F'/' '{ printf ("%-40s | %s\n", $(NF-0), $(NF-1)) }' | sort -f

But w/

I can ping google.com but it takes about 5 minutes.
I have tried systemctl restart systemd-resolved.

I'm gonna say it's b/c NM configures resolved for you, I don't think anything in netctl does.

Arch Linux

#1 2023-11-15 01:40:34

[SOLVED] Slow/Unusable WiFi connection with University WiFi

#2 2023-11-15 07:41:55

Re: [SOLVED] Slow/Unusable WiFi connection with University WiFi

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