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#1 2023-12-11 10:12:37

zahid_hossain
Member
Registered: 2023-12-11
Posts: 5

[SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

I'm a newbie to Linux, and I've been using Arch Linux for the past three months. Currently, my kernel version is 6.6.5-arch1-1.

Everything has been running smoothly over the past three months. However, yesterday, when I attempted to shut down using systemctl poweroff (the reboot command behaved similarly), my PC show system will poweroff but failed to shutdown and hangs/gets stuck at this state (but in balck screen cursor blinking as usual).
After a while, approximately 20 to 30 minutes later, it displayed the following message:

system will poweroff

[ 556.399467] systemd-shutdown[1]: Waiting for process: 438 (NetworkManager), 462 (wpa_supplicant)
[ 646.402616] systemd-shutdown[1]: Waiting for process: 462 (wpa_supplicant), 438 (NetworkManager)
[ 737.062063] shutdown[1]: Waiting for process 462 (wpa_supplicant), 438 (NetworkManager)
[ 827.066766] shutdown[1]: Waiting for process 462 (wpa_supplicant), 438 (NetworkManager)
[ 907.084439] (sd-unmoun[1493]: Failed to unmount /run/shutdown/mounts/39a019c4da3f7604: Device or resource busy
[ 907.085984] shutdown[1]: Unable to finalize remaining file systems, ignoring.

I attempted to restart NetworkManager, but my terminal became unresponsive and hung when I try to stop NetworkManager.

One important thing I notice that, when all nearby Wi-Fi routers are powered off or when I'm out of their range, the "systemctl poweroff" command functions as expected without encountering any issues (no issue appear at that time).

Now please help me to resolve this issue.

Last edited by zahid_hossain (2023-12-11 12:54:45)

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#2 2023-12-11 10:35:06

kyngs
Member
Registered: 2022-10-16
Posts: 52

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

I'm having the same issue. After yesterday my laptop becomes unresponsive the moment I try to disconnect from a network. I have the exact same symptoms as you. I've updated yesterday, will try to rollback network manager and wpa supplicant

Okay, downgrading network manager to 1.44.0 seems to have not worked.

Last edited by kyngs (2023-12-11 10:40:22)

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#3 2023-12-11 10:44:15

zahid_hossain
Member
Registered: 2023-12-11
Posts: 5

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

I think maybe it happened cause of last update but not sure.

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#4 2023-12-11 10:54:50

kyngs
Member
Registered: 2022-10-16
Posts: 52

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

zahid_hossain wrote:

I think maybe it happened cause of last update but not sure.

I'm pretty sure it did, here are the packages I updated yesterday. Can you post yours? (`cat /var/log/pacman.log | grep "upgraded") Maybe we can find the problematic package upgrade from that. However, upgrading NetworkManager seems to have not caused that since downgrading does not wor

[2023-12-10T21:17:10+0100] [ALPM] upgraded util-linux-libs (2.39.2-2 -> 2.39.3-1)
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[2023-12-10T21:17:30+0100] [ALPM] upgraded vim (9.0.2121-1 -> 9.0.2143-1)
[2023-12-10T21:17:31+0100] [ALPM] upgraded vtk (9.3.0-5 -> 9.3.0-7)
[2023-12-10T21:17:31+0100] [ALPM] upgraded webkit2gtk (2.42.2-1 -> 2.42.3-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded webkit2gtk-4.1 (2.42.2-1 -> 2.42.3-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded xdg-desktop-portal-kde (5.27.9-1 -> 5.27.10-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded yarn (1.22.19-1 -> 1.22.21-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded lib32-curl (8.4.0-2 -> 8.5.0-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded lib32-util-linux (2.39.2-1 -> 2.39.3-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded lib32-glib2 (2.78.1-1 -> 2.78.3-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded lib32-libnl (3.8.0-1 -> 3.9.0-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded lib32-libxml2 (2.12.1-1 -> 2.12.2-1)
[2023-12-10T21:17:32+0100] [ALPM] upgraded lib32-systemd (254.6-1 -> 255-1)
[2023-12-10T21:18:01+0100] [ALPM] upgraded discord_arch_electron (0.0.35-2 -> 0.0.37-1)
[2023-12-10T21:18:13+0100] [ALPM] upgraded mongosh-bin (2.1.0-1 -> 2.1.1-1)
[2023-12-10T21:18:38+0100] [ALPM] upgraded mongodb-bin (7.0.3-2 -> 7.0.4-1)
[2023-12-10T21:19:05+0100] [ALPM] upgraded mullvad-vpn-bin (2023.5-1 -> 2023.6-1)
[2023-12-10T21:19:11+0100] [ALPM] upgraded nvm (0.39.5-1 -> 0.39.7-1)
[2023-12-10T21:19:21+0100] [ALPM] upgraded paru-bin (2.0.0-1 -> 2.0.1-1)
[2023-12-10T21:19:52+0100] [ALPM] upgraded postman-bin (10.18.10-1 -> 10.20.0-1)
[2023-12-10T21:20:09+0100] [ALPM] upgraded spotify (1:1.2.25.1011-1 -> 1:1.2.26.1187-1)
[2023-12-10T21:20:17+0100] [ALPM] upgraded ttf-twemoji (14.0.2-2 -> 15.0.2-1)

Yes, it's almost 200 packages, I'm sorry

Last edited by kyngs (2023-12-11 11:04:24)

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#5 2023-12-11 11:12:44

zahid_hossain
Member
Registered: 2023-12-11
Posts: 5

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

My list is concise —
All the upgrades since December 9th.

[2023-12-09T01:21:13+0600] [ALPM] upgraded archlinux-keyring (20231130-1 -> 20231207-1)
[2023-12-10T00:54:18+0600] [ALPM] upgraded cmake (3.27.9-1 -> 3.28.0-1)
[2023-12-10T00:54:18+0600] [ALPM] upgraded hwdata (0.376-1 -> 0.377-1)
[2023-12-10T00:54:18+0600] [ALPM] upgraded zxing-cpp (2.1.0-1 -> 2.2.0-1)
[2023-12-10T11:24:06+0600] [ALPM] upgraded aom (3.8.0-1 -> 3.8.0-2)
[2023-12-10T11:24:07+0600] [ALPM] upgraded bluez (5.70-1 -> 5.70-2)
[2023-12-10T11:24:07+0600] [ALPM] upgraded bluez-libs (5.70-1 -> 5.70-2)
[2023-12-10T11:24:08+0600] [ALPM] upgraded bluez-utils (5.70-1 -> 5.70-2)
[2023-12-10T11:24:08+0600] [ALPM] upgraded chrpath (0.16-4 -> 0.17-1)
[2023-12-10T11:24:32+0600] [ALPM] upgraded linux (6.6.4.arch1-1 -> 6.6.5.arch1-1)
[2023-12-10T11:24:32+0600] [ALPM] upgraded deepin-anything-arch (6.1.2-35 -> 6.1.2-36)
[2023-12-10T11:24:37+0600] [ALPM] upgraded linux-headers (6.6.4.arch1-1 -> 6.6.5.arch1-1)
[2023-12-10T11:24:38+0600] [ALPM] upgraded python-typing_extensions (4.8.0-1 -> 4.9.0-1)
[2023-12-10T11:24:39+0600] [ALPM] upgraded zxing-cpp (2.2.0-1 -> 2.2.0-2)
[2023-12-11T04:33:35+0600] [ALPM] upgraded qpdf (11.6.3-1 -> 11.6.4-1)

Can you identify the most common packages from your pkg list?

Last edited by zahid_hossain (2023-12-11 11:17:58)

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#6 2023-12-11 11:14:31

kyngs
Member
Registered: 2022-10-16
Posts: 52

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

Can you also confirm that your system becomes unresponsive (sudo hangs, btop is blank, kde sometimes freezes) after you try to disconnect from a network?

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#7 2023-12-11 11:19:07

zahid_hossain
Member
Registered: 2023-12-11
Posts: 5

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

Can you also confirm that your system becomes unresponsive (sudo hangs, btop is blank, kde sometimes freezes) after you try to disconnect from a network?

No, I can disconnect from a network (I mean from any Wifi connection). It doesn't cause of any issue.

But system becomes unresponsive while I try to stop and disable NetworkManager

Last edited by zahid_hossain (2023-12-11 11:29:07)

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#8 2023-12-11 11:30:56

kyngs
Member
Registered: 2022-10-16
Posts: 52

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

zahid_hossain wrote:

Can you also confirm that your system becomes unresponsive (sudo hangs, btop is blank, kde sometimes freezes) after you try to disconnect from a network?

No, I can disconnect from a network (I mean from any Wifi connection). It doesn't cause of any issue.

But system becomes unresponsive while I try to stop and disable NetworkManager


Hmm, that's weird, I get the same behavior in both scenarios.

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#9 2023-12-11 11:35:47

kyngs
Member
Registered: 2022-10-16
Posts: 52

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

zahid_hossain wrote:

My list is concise —
All the upgrades since December 9th.

[2023-12-09T01:21:13+0600] [ALPM] upgraded archlinux-keyring (20231130-1 -> 20231207-1)
[2023-12-10T00:54:18+0600] [ALPM] upgraded cmake (3.27.9-1 -> 3.28.0-1)
[2023-12-10T00:54:18+0600] [ALPM] upgraded hwdata (0.376-1 -> 0.377-1)
[2023-12-10T00:54:18+0600] [ALPM] upgraded zxing-cpp (2.1.0-1 -> 2.2.0-1)
[2023-12-10T11:24:06+0600] [ALPM] upgraded aom (3.8.0-1 -> 3.8.0-2)
[2023-12-10T11:24:07+0600] [ALPM] upgraded bluez (5.70-1 -> 5.70-2)
[2023-12-10T11:24:07+0600] [ALPM] upgraded bluez-libs (5.70-1 -> 5.70-2)
[2023-12-10T11:24:08+0600] [ALPM] upgraded bluez-utils (5.70-1 -> 5.70-2)
[2023-12-10T11:24:08+0600] [ALPM] upgraded chrpath (0.16-4 -> 0.17-1)
[2023-12-10T11:24:32+0600] [ALPM] upgraded linux (6.6.4.arch1-1 -> 6.6.5.arch1-1)
[2023-12-10T11:24:32+0600] [ALPM] upgraded deepin-anything-arch (6.1.2-35 -> 6.1.2-36)
[2023-12-10T11:24:37+0600] [ALPM] upgraded linux-headers (6.6.4.arch1-1 -> 6.6.5.arch1-1)
[2023-12-10T11:24:38+0600] [ALPM] upgraded python-typing_extensions (4.8.0-1 -> 4.9.0-1)
[2023-12-10T11:24:39+0600] [ALPM] upgraded zxing-cpp (2.2.0-1 -> 2.2.0-2)
[2023-12-11T04:33:35+0600] [ALPM] upgraded qpdf (11.6.3-1 -> 11.6.4-1)

Can you identify the most common packages from your pkg list?

We have the follow packages in common:

archlinux-keyring
cmake
hwdata
zxing-cpp
aom
bluez
bluez-libs
bluez-utils
chrpath
the kernel (I use linux-zen)
python-typing_extensions

I suspect hwdata, the kernel or bluez to be the issue. I'll try downgrading all the relevant packages and see whether it helps

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#10 2023-12-11 11:39:54

kyngs
Member
Registered: 2022-10-16
Posts: 52

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

Okay, that has worked. Later today I will try updating the packages one by one to isolate the problematic one.

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#11 2023-12-11 12:03:58

dogknowsnx
Guest

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

It's a known issue that's already being tracked on gitlab (link in the link below):
https://bbs.archlinux.org/viewtopic.php?id=290976 (EDIT: See post #37 by @loqs)

Last edited by dogknowsnx (2023-12-11 13:42:28)

#12 2023-12-11 12:46:21

zahid_hossain
Member
Registered: 2023-12-11
Posts: 5

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

Okay, I downgrade linux (6.6.5.arch1-1 -> 6.6.4.arch1-1 ) and linux-headers (6.6.5.arch1-1 -> 6.6.4.arch1-1).

sudo pacman -U /var/cache/pacman/pkg/linux-6.6.4.arch1-1-x86_64.pkg.tar.zst /var/cache/pacman/pkg/linux-headers-6.6.4.arch1-1-x86_64.pkg.tar.zst

Everything is fine now. Temporarily the issue is solved, but waiting for next update.

Thank you @kyngs and @dogknowsnx

Should I mark this post as solved?

Last edited by zahid_hossain (2023-12-11 12:52:49)

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#13 2023-12-11 14:24:17

freya.cat
Member
Registered: 2023-12-11
Posts: 1

Re: [SOLVED]PC doesn't shutdown cause of NetworkManager and wpa_supplicant

Hello! I just wanted to state that I am running a Lenovo Slim Pro 7 14ARP8, and I was having this exact same issue on linux 6.6.5.arch1-1. And also that downgrading to 6.6.4-arch1-1 fixes the issue. I hope this gets resolved soon smile

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