[SOLVED]wireless card driver crashes randomly

hasir · 2024-01-21 11:31:17

Hey everybody, I'm new to arch linux(Also linux). My wireless card is Intel AX201. Its driver crashes randomly. It may happen when waking up from a suspend or when I boot the system.
I've already tried some measures to look for problems. (Here's my computer model: ASUS TUF Gaming F15 FX507ZM_FX507ZM)

$ ifconfig
There are only two interfaces: eno2 and lo

$ lspci
0000:00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi (rev 01)

$ sudo dmesg | grep iwl
[ 5.108869] iwlwifi: probe of 0000:00:14.3 failed with error -110.

My kernel is 6.7.0-zen3-1-zen. I made sure I installed the official firmware package.
I searched some methods on Google, but none of them worked. And I don't know what these operations mean because I'm a beginner.

$ sudo modprobe iwlwifi
(Nothing happend.)

$ sudo killall wpa_supplicant
wpa_supplicant: 未找到进程(It means "process not found")

$ sudo rmmod iwlmvm && sudo rmmod iwlwifi && sudo modprobe iwlwifi
rmmod: ERROR: Module iwlmvm is not currently loaded

$ sudo systemctl restart NetworkManager
(Nothing happend.)

$ rfkill unblock all
(Nothing happend.)

I've tried a few methods in the past, including but not limited to changing power saving options or turning off fast startup, but nothing worked.
Sometimes, the driver loads successfully, but when I try to connect to wifi, KDE still pops up a window asking me to enter my password, even though I enter the correct password.
When I try to delete a certain WIFI information, KDE always prompts failure, but the information has actually been deleted.
I don't know if these annoying little issues are driver related. These issues also exist when I use manjaro, but don't SEEM to exist in Ubuntu 23.10. Also, my wireless card works fine in Windows.
(By the way, my bluetooth also works badly in linux, but its driver loaded. This doesn’t matter, because the wifi function is what I need most)

This is my first time posting on the forum, so I don't understand the rules, and my native language is not English. So please understand, thanks!
Thanks again for your suggestions! I will reply later ;-)

Last edited by hasir (2024-01-25 23:25:48)

Head_on_a_Stick · 2024-01-21 13:18:15

Go to https://startpage.com and enter "ax201 driver crash linux" into the search box, that gives some useful results for me.

Of particular interest are the uapsd_disable=0 option for the iwlwifi module and the power_scheme=1 option for the iwlmvm module, which worked for a user who posted on the Manjaro forums.

seth · 2024-01-21 14:32:14

Please use [code][/code] tags and "LC_ALL=C"

[    5.108869] iwlwifi: probe of 0000:00:14.3 failed with error -110.

Timeout on the bus, could be god knows what - this isn't necessarily "iwlwifi crashing", the NIC doesn't respond to a basic probe.

Is there a parallel windows installation?
Try to add "pcie_aspm=off" to the https://wiki.archlinux.org/title/Kernel_parameters
And in doubt please post your complete system journal for the boot:

sudo journalctl -b | curl -F 'file=@-' 0x0.st

hasir · 2024-01-22 08:02:25

Head_on_a_Stick wrote:

Go to https://startpage.com and enter "ax201 driver crash linux" into the search box, that gives some useful results for me.
Of particular interest are the uapsd_disable=0 option for the iwlwifi module and the power_scheme=1 option for the iwlmvm module, which worked for a user who posted on the Manjaro forums.

Thanks for the suggestion. I will try again the next time there is a problem, but I can't reproduce it no matter what. It really has a lot of randomness.
I'm not sure, maybe "quote" is a tool for replying. I'm not very familiar with it.

hasir · 2024-01-22 08:06:29

seth wrote:

Please use [code][/code] tags and "LC_ALL=C"
[    5.108869] iwlwifi: probe of 0000:00:14.3 failed with error -110.
Timeout on the bus, could be god knows what - this isn't necessarily "iwlwifi crashing", the NIC doesn't respond to a basic probe.
Is there a parallel windows installation?
Try to add "pcie_aspm=off" to the https://wiki.archlinux.org/title/Kernel_parameters
And in doubt please post your complete system journal for the boot:
sudo journalctl -b | curl -F 'file=@-' 0x0.st

----------

Thanks for the reminder. I will pay more attention to the format.

I have added “pcie_aspm=off” to the kernel parameters and tried restarting several times to reproduce the problem, but it was not successful. I hope this is a sign of effectiveness.
I installed Arch on a separate disk and it connects to my computer via USB.
Next time this situation occurs, I will post again with the complete system log!
Thanks again! This is much more efficient than my random search for solutions ;-)

seth · 2024-01-22 09:28:00

I installed Arch on a separate disk and it connects to my computer via USB.

That's irrelevant, you'll still have to disable windows fast-start because otherwise you'll have two OS controlling the same HW at the same time.
WiFi issues are a common (and the most harmless) symptom of that - see the link…

In case and please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

hasir · 2024-01-23 11:44:54

seth wrote:

I installed Arch on a separate disk and it connects to my computer via USB.
That's irrelevant, you'll still have to disable windows fast-start because otherwise you'll have two OS controlling the same HW at the same time.
WiFi issues are a common (and the most harmless) symptom of that - see the link…
In case and please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

I didn't expect that Windows systems also have fast-start. I had turned off the one in the bios before and thought that was done.
After I turned it off, the wireless problem didn't seem to occur anymore, but I still need to keep an eye on it for a while. If it is really solved, I will add [SOLVED]!
Anyway, thanks! :-D

Arch Linux

#1 2024-01-21 11:31:17

[SOLVED]wireless card driver crashes randomly

#2 2024-01-21 13:18:15

Re: [SOLVED]wireless card driver crashes randomly

#3 2024-01-21 14:32:14

Re: [SOLVED]wireless card driver crashes randomly

#4 2024-01-22 08:02:25

Re: [SOLVED]wireless card driver crashes randomly

#5 2024-01-22 08:06:29

Re: [SOLVED]wireless card driver crashes randomly

#6 2024-01-22 09:28:00

Re: [SOLVED]wireless card driver crashes randomly

#7 2024-01-23 11:44:54

Re: [SOLVED]wireless card driver crashes randomly

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