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Hi,
I recently got a new dock for my work. The laptop should be fully compatible with it according to the manufacturer. The dock is a Dell W19S, it's paired with a 2023 Dell Latitude 5440. I get video from my second monitor but as of writing I do not have anything to test the USB and Ethernet connections on the dock.
Running `boltctl` or `boltctl list` gives no output, as if nothing was connected. Looking at `journalctl -u bolt` gives me this:
Feb 20 09:58:58 Rantet systemd[1]: Starting Thunderbolt system service...
Feb 20 09:58:58 Rantet boltd[4638]: bolt 0.9.6 starting up.
Feb 20 09:58:58 Rantet boltd[4638]: manager: initializing store
Feb 20 09:58:58 Rantet boltd[4638]: store: located at: /var/lib/boltd
Feb 20 09:58:58 Rantet boltd[4638]: store: initializing
Feb 20 09:58:58 Rantet boltd[4638]: config: loading user config
Feb 20 09:58:58 Rantet boltd[4638]: bouncer: initializing polkit
Feb 20 09:58:58 Rantet boltd[4638]: watchdog: enabled [pulse: 90s]
Feb 20 09:58:58 Rantet boltd[4638]: udev: initializing udev
Feb 20 09:58:58 Rantet boltd[4638]: store: loading domains
Feb 20 09:58:58 Rantet boltd[4638]: store: loading devices
Feb 20 09:58:58 Rantet boltd[4638]: power: state located at: /run/boltd/power
Feb 20 09:58:58 Rantet boltd[4638]: power: force power support: no
Feb 20 09:58:58 Rantet boltd[4638]: udev: enumerating devices
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-domain0 ] newly connected [iommu+user] (/sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0)
Feb 20 09:58:58 Rantet boltd[4638]: security level set to 'user'
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-domain0 ] domain: registered (bootacl: 0/0)
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-domain0 ] bootacl: bootacl not supported, no sync
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-domain0 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0xa73e'
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-domain0 ] udev: uuid is stable: no (for NHI: 0xa73e)
Feb 20 09:58:58 Rantet boltd[4638]: global 'generation' set to '4'
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-Gen12 ] device added, status: authorized, at /sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-Gen12 ] labeling device: INTEL Gen12
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-domain0 ] dbus: exported domain at /org/freedesktop/bolt/domains/907b8780_20c2_73b9_ffff_ffffffffffff
Feb 20 09:58:58 Rantet boltd[4638]: [907b8780-20c2-Gen12 ] dbus: exported device at /org/freedesktop/bolt/devices/907b8780_20c2...
Feb 20 09:58:58 Rantet systemd[1]: Started Thunderbolt system service.
Feb 20 10:04:51 Rantet boltd[4638]: power: failed to acquire power for boltctl (pid 5427): force power not supported
Feb 20 10:10:08 Rantet systemd[1]: Stopping Thunderbolt system service...
Feb 20 10:10:08 Rantet systemd[1]: bolt.service: Deactivated successfully.
Feb 20 10:10:08 Rantet systemd[1]: Stopped Thunderbolt system service.
-- Boot 4cc3adc2efb748ab840ccf66bd1ccd11 --
Feb 20 10:10:43 Rantet systemd[1]: Starting Thunderbolt system service...
Feb 20 10:10:43 Rantet boltd[508]: bolt 0.9.6 starting up.
Feb 20 10:10:43 Rantet boltd[508]: manager: initializing store
Feb 20 10:10:43 Rantet boltd[508]: store: located at: /var/lib/boltd
Feb 20 10:10:43 Rantet boltd[508]: config: loading user config
Feb 20 10:10:43 Rantet boltd[508]: bouncer: initializing polkit
Feb 20 10:10:43 Rantet boltd[508]: watchdog: enabled [pulse: 90s]
Feb 20 10:10:43 Rantet boltd[508]: udev: initializing udev
Feb 20 10:10:43 Rantet boltd[508]: store: loading domains
Feb 20 10:10:43 Rantet boltd[508]: store: loading devices
Feb 20 10:10:43 Rantet boltd[508]: power: state located at: /run/boltd/power
Feb 20 10:10:43 Rantet boltd[508]: power: force power support: no
Feb 20 10:10:43 Rantet boltd[508]: udev: enumerating devices
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-domain0 ] newly connected [iommu+user] (/sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0)
Feb 20 10:10:43 Rantet boltd[508]: security level set to 'user'
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-domain0 ] domain: registered (bootacl: 0/0)
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-domain0 ] bootacl: bootacl not supported, no sync
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-domain0 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0xa73e'
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-domain0 ] udev: uuid is stable: no (for NHI: 0xa73e)
Feb 20 10:10:43 Rantet boltd[508]: global 'generation' set to '4'
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-Gen12 ] device added, status: authorized, at /sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-Gen12 ] labeling device: INTEL Gen12
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-domain0 ] dbus: exported domain at /org/freedesktop/bolt/domains/69ac8780_003f_3183_ffff_ffffffffffff
Feb 20 10:10:43 Rantet boltd[508]: [69ac8780-003f-Gen12 ] dbus: exported device at /org/freedesktop/bolt/devices/69ac8780_003f...
Feb 20 10:10:43 Rantet systemd[1]: Started Thunderbolt system service.
Feb 20 10:18:05 Rantet systemd[1]: Stopping Thunderbolt system service...
Feb 20 10:18:05 Rantet systemd[1]: bolt.service: Deactivated successfully.
Feb 20 10:18:05 Rantet systemd[1]: Stopped Thunderbolt system service.
-- Boot fba692fea686437685361d5a6e75308c --
Feb 20 10:19:15 Rantet systemd[1]: Starting Thunderbolt system service...
Feb 20 10:19:15 Rantet boltd[439]: bolt 0.9.6 starting up.
Feb 20 10:19:15 Rantet boltd[439]: manager: initializing store
Feb 20 10:19:15 Rantet boltd[439]: store: located at: /var/lib/boltd
Feb 20 10:19:15 Rantet boltd[439]: config: loading user config
Feb 20 10:19:15 Rantet boltd[439]: bouncer: initializing polkit
Feb 20 10:19:15 Rantet boltd[439]: watchdog: enabled [pulse: 90s]
Feb 20 10:19:15 Rantet boltd[439]: udev: initializing udev
Feb 20 10:19:15 Rantet boltd[439]: store: loading domains
Feb 20 10:19:15 Rantet boltd[439]: store: loading devices
Feb 20 10:19:15 Rantet boltd[439]: power: state located at: /run/boltd/power
Feb 20 10:19:15 Rantet boltd[439]: power: force power support: no
Feb 20 10:19:15 Rantet boltd[439]: udev: enumerating devices
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-domain0 ] newly connected [iommu+user] (/sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0)
Feb 20 10:19:15 Rantet boltd[439]: security level set to 'user'
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-domain0 ] domain: registered (bootacl: 0/0)
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-domain0 ] bootacl: bootacl not supported, no sync
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-domain0 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0xa73e'
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-domain0 ] udev: uuid is stable: no (for NHI: 0xa73e)
Feb 20 10:19:15 Rantet boltd[439]: global 'generation' set to '4'
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-Gen12 ] device added, status: authorized, at /sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-Gen12 ] labeling device: INTEL Gen12
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-domain0 ] dbus: exported domain at /org/freedesktop/bolt/domains/79808780_d0e2_df0e_ffff_ffffffffffff
Feb 20 10:19:15 Rantet boltd[439]: [79808780-d0e2-Gen12 ] dbus: exported device at /org/freedesktop/bolt/devices/79808780_d0e2...
Feb 20 10:19:15 Rantet systemd[1]: Started Thunderbolt system service.
Feb 20 10:20:31 Rantet systemd[1]: Stopping Thunderbolt system service...
Feb 20 10:20:31 Rantet systemd[1]: bolt.service: Deactivated successfully.
Feb 20 10:20:31 Rantet systemd[1]: Stopped Thunderbolt system service.
-- Boot 78b07958dbe84abc8abc7cd1196eaa1d --
Feb 20 10:29:53 Rantet systemd[1]: Starting Thunderbolt system service...
Feb 20 10:29:53 Rantet boltd[473]: bolt 0.9.6 starting up.
Feb 20 10:29:53 Rantet boltd[473]: manager: initializing store
Feb 20 10:29:53 Rantet boltd[473]: store: located at: /var/lib/boltd
Feb 20 10:29:53 Rantet boltd[473]: config: loading user config
Feb 20 10:29:53 Rantet boltd[473]: bouncer: initializing polkit
Feb 20 10:29:53 Rantet boltd[473]: watchdog: enabled [pulse: 90s]
Feb 20 10:29:53 Rantet boltd[473]: udev: initializing udev
Feb 20 10:29:53 Rantet boltd[473]: store: loading domains
Feb 20 10:29:53 Rantet boltd[473]: store: loading devices
Feb 20 10:29:53 Rantet boltd[473]: power: state located at: /run/boltd/power
Feb 20 10:29:53 Rantet boltd[473]: power: force power support: no
Feb 20 10:29:53 Rantet boltd[473]: udev: enumerating devices
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-domain0 ] newly connected [iommu+user] (/sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0)
Feb 20 10:29:53 Rantet boltd[473]: security level set to 'user'
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-domain0 ] domain: registered (bootacl: 0/0)
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-domain0 ] bootacl: bootacl not supported, no sync
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-domain0 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0xa73e'
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-domain0 ] udev: uuid is stable: no (for NHI: 0xa73e)
Feb 20 10:29:53 Rantet boltd[473]: global 'generation' set to '4'
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-Gen12 ] device added, status: authorized, at /sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-Gen12 ] labeling device: INTEL Gen12
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-domain0 ] dbus: exported domain at /org/freedesktop/bolt/domains/1ca68780_0027_019f_ffff_ffffffffffff
Feb 20 10:29:53 Rantet boltd[473]: [1ca68780-0027-Gen12 ] dbus: exported device at /org/freedesktop/bolt/devices/1ca68780_0027...
Feb 20 10:29:53 Rantet systemd[1]: Started Thunderbolt system service.
Feb 20 10:37:42 Rantet systemd[1]: Stopping Thunderbolt system service...
Feb 20 10:37:42 Rantet systemd[1]: bolt.service: Deactivated successfully.
Feb 20 10:37:42 Rantet systemd[1]: Stopped Thunderbolt system service.
-- Boot 6ab86d3d39714488b4ca2db84c23b7d0 --
Feb 20 10:40:34 Rantet systemd[1]: Starting Thunderbolt system service...
Feb 20 10:40:34 Rantet boltd[495]: bolt 0.9.6 starting up.
Feb 20 10:40:34 Rantet boltd[495]: manager: initializing store
Feb 20 10:40:34 Rantet boltd[495]: store: located at: /var/lib/boltd
Feb 20 10:40:34 Rantet boltd[495]: config: loading user config
Feb 20 10:40:34 Rantet boltd[495]: bouncer: initializing polkit
Feb 20 10:40:34 Rantet boltd[495]: watchdog: enabled [pulse: 90s]
Feb 20 10:40:34 Rantet boltd[495]: udev: initializing udev
Feb 20 10:40:34 Rantet boltd[495]: store: loading domains
Feb 20 10:40:34 Rantet boltd[495]: store: loading devices
Feb 20 10:40:34 Rantet boltd[495]: power: state located at: /run/boltd/power
Feb 20 10:40:34 Rantet boltd[495]: power: force power support: no
Feb 20 10:40:34 Rantet boltd[495]: udev: enumerating devices
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-domain0 ] newly connected [iommu+user] (/sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0)
Feb 20 10:40:34 Rantet boltd[495]: security level set to 'user'
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-domain0 ] domain: registered (bootacl: 0/0)
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-domain0 ] bootacl: bootacl not supported, no sync
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-domain0 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0xa73e'
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-domain0 ] udev: uuid is stable: no (for NHI: 0xa73e)
Feb 20 10:40:34 Rantet boltd[495]: global 'generation' set to '4'
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-Gen12 ] device added, status: authorized, at /sys/devices/pci0000:00/0000:00:0d.2/domain0/0-0
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-Gen12 ] labeling device: INTEL Gen12
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-domain0 ] dbus: exported domain at /org/freedesktop/bolt/domains/a12f8780_507a_a83d_ffff_ffffffffffff
Feb 20 10:40:34 Rantet boltd[495]: [a12f8780-507a-Gen12 ] dbus: exported device at /org/freedesktop/bolt/devices/a12f8780_507a...
Feb 20 10:40:34 Rantet systemd[1]: Started Thunderbolt system service.
Feb 20 10:47:45 Rantet boltd[495]: [a12f8780-507a-Gen12 ] udev: device changed: authorized -> authorizedI have tried going into the UEFI BIOS to see if I have the option to change security level of the Thunderbolt devices, but I did not find the options.
I have two questions:
I see the words 'authorized' used by udev. Does this mean that somehow my Thunderbolt device has been authorised through bolt or is this some other thing?
What is uuid stability for udev? It says at some points that it fails to determine stability. Could this be the reason my dock is not detected by `boltctl`?
I'll be coming home later from work to test the functionality of the USB ports and the Ethernet port.
Thanks for your help!
EDIT 1:
I have come home and tried using both USB devices and an Ethernet cable. Everything works fine. My Thunderbolt security mode is 'user' so I thought I would need to authorise the dock first, but I suppose not.
I am still happy to hear any opinions on what could be the reason behind this.
Last edited by surobaki (2024-02-20 18:21:59)
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