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Zinput

Member

Registered: 2022-03-12

Posts: 25

Freezes irrecoverably randomly watching YouTube or Zoom recordings

I've run into a new issue with my computer where it freezes completely and irrecoverably at random while watching YouTube or even a Zoom recording. I am only able to fix it by using the hardware power/restart button on my computer, not even the magic sysreq key combination is able to shutdown the computer. I can't find any leads on what the problem is. Sudo journalctl -kb doesn't show anything around the time of the crash; typically, the last log is 30 minutes to a couple hours before the freeze. My memory usage almost never goes over 5 GB out of 32 GB. My CPU is almost always less than 1% utilized.

Thor-x86

Member

From: Java Island, Indonesia

Registered: 2021-10-15

Posts: 15

Website

Re: Freezes irrecoverably randomly watching YouTube or Zoom recordings

Possibly video codec problem on your graphic processor. Please share your information about graphic processor specification

sudo pacman -S inxi
inxi -G

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Stay curious,
Eric
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Zinput

Member

Registered: 2022-03-12

Posts: 25

Re: Freezes irrecoverably randomly watching YouTube or Zoom recordings

Graphics:
  Device-1: AMD Navi 21 [Radeon RX 6800/6800 XT / 6900 XT] driver: amdgpu
    v: kernel
  Device-2: Microsoft Microsoft LifeCam Studio
    driver: hid-generic,snd-usb-audio,usbhid,uvcvideo type: USB
  Display: wayland server: X.org v: 1.21.1.11 with: Xwayland v: 23.2.4
    compositor: Sway v: 1.9 driver: gpu: amdgpu resolution: 1: 1920x1080~144Hz
    2: 1920x1080~144Hz
  API: EGL v: 1.5 drivers: radeonsi,swrast
    platforms: wayland,x11,surfaceless,device
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.0.3-arch1.2
    renderer: AMD Radeon RX 6900 XT (radeonsi navi21 LLVM 17.0.6 DRM 3.57
    6.8.2-arch2-1)