Arch Linux

hmogni

Member

From: .ma

Registered: 2019-08-28

Posts: 15

Unstable network connection when activating ExpressVPN

Hello,

I have installed ExpressVPN and activated the subscription some months ago, since then I am encountering networking issues whenever I put ExpressVPN on. Mainly the symptoms are that after enabling the VPN, connectivity is all good, after some random amount of time I start getting disconnected:

1) Either I completely cannot ping anything (but I am still connected to the router and VPN is still showing itself ON)
2) Sometimes I only get disconnected on some apps (i.e. my browser cannot connect, but I can still ping from terminal or send messages through Slack!)

Once I disconnect the VPN and reconnect everything works well again. I am pretty sure this has to do with my network configs, however I have no idea how to approach this. I have read previous threads here related to this issue and tried basically everything suggested:

1) I had both dhcpcd and NetworkManager enabled, I disabled dhcpcd.
2) I have changed protocol used by ExpressVPN.

The problem still persists

- Output of expressvpn preferences

auto_connect		true
block_ads		true
block_adult		true
block_all		true
block_malicious		true
block_trackers		true
desktop_notifications	true
disable_ipv6		true
lightway_cipher		auto
network_lock		default
preferred_protocol	lightway_tcp
send_diagnostics	true

- Output of expressvpn diagnostics

Client Version: 3.69.0
Client Shared Version: v23.49.0
OS Name: linux
OS Version: Arch Linux
Internal diagnostics data:
D01: 40, OK
D02: 1241, OK
D03: 38, OK
D04: 1280, OK
D05: 1280, OK
D06: 38, OK
D07: 1280, OK
D08: 1280, OK
D09: 1240, OK
D10: 1280, OK
D11: 1280, OK
D12: N, 1
D13: www.2spb2qq8pnqmv.net/api
D14: ***********************
D15: lightway_tcp
D16: *************************
D17: 38, OK
D18: 1

2024-05-30T15:58:17.209+0100 Loading config data from file: /var/run/expressvpn/config/he147736330/helium.conf
2024-05-30T15:58:17.209+0100 Lightway: 1.45.2 Lightway Core: 1.16.4 WolfSSL: 5.6.6 libxenon: 1.25.0 libballoon: 1.25.0
2024-05-30T15:58:17.262+0100 Threat Manager: blocking trackers and malicious sites
2024-05-30T15:58:17.262+0100 Starting tun thread...
2024-05-30T15:58:17.262+0100 Lightway will connect to 140.166.190.198:41288 using protocol: tcp, cipher: aes, mtu: 1500
2024-05-30T15:58:17.262+0100 Attempting to run tun device '<automatic>'
2024-05-30T15:58:17.262+0100 Initializing tun device...
2024-05-30T15:58:17.263+0100 tun device is up: tun0
2024-05-30T15:58:17.263+0100 81.111.126.145 <----> 81.111.126.146 with DNS server 81.111.126.150 and MTU 1350
2024-05-30T15:58:17.310+0100 Lightway TCP connection established with 140.166.190.198:41288
2024-05-30T15:58:17.310+0100 Lightway is CONNECTING
2024-05-30T15:58:17.358+0100 Lightway Initial packet received
2024-05-30T15:58:17.405+0100 Link up - took 94.687333ms
2024-05-30T15:58:17.405+0100 Authenticating...
2024-05-30T15:58:17.456+0100 Entered configuring state...
2024-05-30T15:58:17.456+0100 Lightway ONLINE in 145.592330ms
2024-05-30T15:58:17.456+0100 Lightway connected using with HE_CONNECTION_PROTOCOL_TLS_1_3 using P521_KYBER_LEVEL5
2024-05-30T15:58:17.456+0100 he_execute: starting /usr/sbin/expressvpnd --update-dns-config=static_resolv_conf
2024-05-30T15:58:17.481+0100 he_execute: process exited 0 (signal 0)

Thanks in advance!

Last edited by hmogni (2024-05-30 15:22:54)

ngomkhang135

Member

Registered: 2024-12-28

Posts: 1

Re: Unstable network connection when activating ExpressVPN

i have the same issue

kmieon

Member

Registered: 2025-02-08

Posts: 1

Re: Unstable network connection when activating ExpressVPN

I also have this issue after a week of trying to troubleshoot I might just switch to a new vpn atp. Where you ever able to fix it?

Last edited by kmieon (2025-02-08 05:13:06)