Arch Linux

alula_borealis

Member

Registered: 2023-11-14

Posts: 4

Connection failed when setting up openfortivpn with Network Manager

Hey everyone,

I need to set up remote access to my work computer and my institution uses FortiClient VPN.

I use Gnome and have installed the following packages:

networkmanager-fortisslvpn 1.4.0-4
openfortivpn 1.22.0-1

I can't seem to use openfortivpn with network manager to connect and keep getting an error of "Activation of network connection failed".

I select the FortiSSLVPN option from Settings > Network > add VPN > Fortinet SSLVPN, then I put my credentials, username and password as instructed by my institution.

Potentially relevant output from journalctl:

Jun 05 18:55:17 alula NetworkManager[486]: <info>  [1717570517.1206] vpn[0x56561bbe04d0,4fff3a05-59bd-47bd-a6b5-776351b0d287,"UoA VPN"]: starting fortisslvpn
Jun 05 18:55:17 alula NetworkManager[486]: <info>  [1717570517.1239] audit: op="connection-activate" uuid="4fff3a05-59bd-47bd-a6b5-776351b0d287" name="UoA VPN" pid=279>
Jun 05 18:55:21 alula NetworkManager[35213]: ERROR:  Specify a valid port.
Jun 05 18:55:21 alula NetworkManager[35213]: Usage: openfortivpn [<host>[:<port>]] [-u <user>] [-p <pass>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--cookie=<cookie>] [--cookie-on-stdin]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--otp=<otp>] [--otp-delay=<delay>] [--otp-prompt=<prompt>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--pinentry=<program>] [--realm=<realm>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--ifname=<ifname>] [--set-routes=<0|1>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--half-internet-routes=<0|1>] [--set-dns=<0|1>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--pppd-use-peerdns=<0|1>] [--pppd-log=<file>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--pppd-ifname=<string>] [--pppd-ipparam=<string>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--pppd-call=<name>] [--pppd-plugin=<file>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--pppd-accept-remote=<0|1>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--use-resolvconf=<0|1>] [--ca-file=<file>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--user-cert=<file>] [--user-key=<file>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--use-syslog] [--trusted-cert=<digest>]
Jun 05 18:55:21 alula NetworkManager[35213]:                     [--persistent=<interval>] [-c <file>] [-v|-q]
Jun 05 18:55:21 alula NetworkManager[35213]:        openfortivpn --help
Jun 05 18:55:21 alula NetworkManager[35213]:        openfortivpn --version
Jun 05 18:55:21 alula NetworkManager[486]: <warn>  [1717570521.1885] vpn[0x56561bbe04d0,4fff3a05-59bd-47bd-a6b5-776351b0d287,"UoA VPN"]: dbus: failure: connect-failed >

When trying to use openfortivpn using a configuration file directly from the command line I get the following:

ERROR:  getaddrinfo: Name or service not known
INFO:   Closed connection to gateway.
ERROR:  connect: Connection refused
INFO:   Could not log out.

I have followed the instructions for the remote gateway and port that my institution have given me.

Machine specs:

                   -`                    
                  .o+`                   ----------- 
                 `ooo/                   OS: Arch Linux x86_64 
                `+oooo:                  Host: Surface Pro 4 D:0B:08F:1C:03P:38 
               `+oooooo:                 Kernel: 6.8.8-arch1-1-surface 
               -+oooooo+:                Uptime: 1 hour, 47 mins 
             `/:-:++oooo+:               Packages: 1553 (pacman), 18 (flatpak) 
            `/++++/+++++++:              Shell: bash 5.2.26 
           `/++++++++++++++:             Resolution: 2736x1824 
          `/+++ooooooooooooo/`           DE: GNOME 46.2 
         ./ooosssso++osssssso+`          WM: Mutter 
        .oossssso-````/ossssss+`         WM Theme: Gruvbox-Dark-B-LB 
       -osssssso.      :ssssssso.        Theme: Gruvbox-Dark-B-LB [GTK2/3] 
      :osssssss/        osssso+++.       Icons: Gruvbox-Plus-Dark [GTK2/3] 
     /ossssssss/        +ssssooo/-       Terminal: gnome-terminal 
   `/ossssso+/:-        -:/+osssso+-     CPU: Intel i5-6300U (4) @ 3.000GHz 
  `+sso+:-`                 `.-/+oso:    GPU: Intel Skylake GT2 [HD Graphics 520] 
 `++:.                           `-/+/   Memory: 3001MiB / 3847MiB 
 .`                                 `/

Thanks in advance for any help and let me know if I can provide any more information!