Troubleshooting Random Freezes and Shutdown Issues

skyw4ll · 2024-06-10 11:54:17

My computer randomly freezes and locks up when I issue a shutdown command. REISUB doesn't work, and I am forced to hold down the power button to turn it off. I've tried everything to solve this problem. This issue particularly occurs when the computer has been idle for a long time with the screen closed, and then I attempt to shut down or restart. As soon as I select the option, it freezes.

What should I do? Can you help me with this problem? Which logs should I check to find the issue?

I'm using KDE Plasma Wayland, but this problem also occurred when I was using GNOME Xorg. I suspect it is related to the graphics card, but I can't figure out how to solve it. I've tried everything recommended for NVIDIA on Arch Linux.

Awebb · 2024-06-10 12:28:49

sysrq appears to be off by default: https://wiki.archlinux.org/title/Keyboard_shortcuts

skyw4ll · 2024-06-10 12:32:33

I activated the SysRq. It works when there is no freeze.

seth · 2024-06-10 15:30:19

Please don't DM me for attention.

If the sysrq doesn't respond, the kernel panic'd - do the keyboard LEDs flash?
The only fay to possibly capture this is https://wiki.archlinux.org/title/Kdump (you don't have to compile kernels, the arch kernels have the relevant parameters set)

I've tried everything recommended for NVIDIA on Arch Linux

https://aur.archlinux.org/packages/nvidia-535xx-dkms - the 550xx drivers are otr for corrupting kernel memory - though I don't even think that's the issue here.

Please post your complete system journal for a crashed boot, eg. for the last one ("-1"):

sudo journalctl -b -1 | curl -F 'file=@-' 0x0.st

Even if the power button will prevent the actual problem from being logged, maybe some of the usual suspects show up.

Generically:

This issue particularly occurs when the computer has been idle for a long time

https://wiki.archlinux.org/title/Ryzen#Troubleshooting
https://wiki.archlinux.org/title/Solid_ … leshooting
And recently (6.9 kernels) https://wiki.archlinux.org/title/Power_ … Management became an issue because of over-optimistic use of med_power_with_dipm

skyw4ll · 2024-06-11 11:48:41

seth wrote:

If the sysrq doesn't respond, the kernel panic'd - do the keyboard LEDs flash?

Yes The Caps Lock light is blinking.

Please post your complete system journal for a crashed boot, eg. for the last one ("-1"):
sudo journalctl -b -1 | curl -F 'file=@-' 0x0.st
Even if the power button will prevent the actual problem from being logged, maybe some of the usual suspects show up.

Logs:
http://0x0.st/Xc-N.txt

I started experiencing this issue after Arch kernel 6.5. Sometimes the system also freezes in the middle of my work, so I urgently need help. I have tried and researched everything I could to fix this problem. Thank you in advance for your assistance.

seth · 2024-06-11 14:52:20

https://bbs.archlinux.org/viewtopic.php?id=293400
=> https://aur.archlinux.org/packages/nvidia-535xx-dkms

https://wiki.archlinux.org/title/Intel_ … Intel_CPUs

seth wrote:

This issue particularly occurs when the computer has been idle for a long time
https://wiki.archlinux.org/title/Solid_ … leshooting
And recently (6.9 kernels) https://wiki.archlinux.org/title/Power_ … Management became an issue because of over-optimistic use of med_power_with_dipm

Arch Linux

#1 2024-06-10 11:54:17

Troubleshooting Random Freezes and Shutdown Issues

#2 2024-06-10 12:28:49

Re: Troubleshooting Random Freezes and Shutdown Issues

#3 2024-06-10 12:32:33

Re: Troubleshooting Random Freezes and Shutdown Issues

#4 2024-06-10 15:30:19

Re: Troubleshooting Random Freezes and Shutdown Issues

#5 2024-06-11 11:48:41

Re: Troubleshooting Random Freezes and Shutdown Issues

#6 2024-06-11 14:52:20

Re: Troubleshooting Random Freezes and Shutdown Issues

Board footer