[SOLVED] Steam not loading after update

Frankwarch · 2024-06-14 10:39:46

Tried opening Steam this morning and it updated itself. Now it does not load and shows the following message:

steam.sh[11273]: Running Steam on arch rolling 64-bit
steam.sh[11273]: STEAM_RUNTIME is enabled automatically
setup.sh[11346]: Steam runtime environment up-to-date!
steam.sh[11273]: Error: You are missing the following 32-bit libraries, and Steam may not run:
libc.so.6
/home/frank/.local/share/Steam/steam.sh: line 86: XDG_CURRENT_DESKTOP: unbound variable

The "missing" library seems to be in my system:

$ ls -lha /usr/lib32/libc.so*
-rw-r--r-- 1 root root  252 May  7 18:56 /usr/lib32/libc.so
-rwxr-xr-x 1 root root 2.2M May  7 18:56 /usr/lib32/libc.so.6

The variable it mentions is in fact empty:

$ echo $XDG_CURRENT_DESKTOP

This issue might be related, but I think I do not use sway. I'm somewhat new to Arch and not sure about what compositing manager I use. The xcompmgr command does work so I suspect it is that one. I'm afraid of manually setting the variable to something that doesn't make sense and messing up. Any clues?

Last edited by Frankwarch (2024-06-18 17:10:41)

Lone_Wolf · 2024-06-14 22:19:19

for XDG_CURRENT_DESKTOP check https://wiki.archlinux.org/title/Xdg-utils#Usage and https://wiki.archlinux.org/title/Enviro … s#Examples

On X there are window managers , desktop environments and compositors .
Wayland doesn't distinguish between those 3 functions and lumps everything under 'wayland compositor' .

I kinda doubt setting that var will make steam load though.

Look at https://wiki.archlinux.org/title/Steam/ … _libraries

Frankwarch · 2024-06-15 20:16:22

Thanks a lot for the links! I think I understand a bit better the concepts involved. I don't use Wayland. I have qtile as my window manager and I think xcompmgr as my compositor. I am still unsure about the desktop manager. However, as you said, that does not seem to be important. Setting XDG_CURRENT_DESKTOP to anything (both KDE and MATE have yielded the same output so far, although I am quite sure I don't have MATE installed) makes steam load a window which just says I am missing the same library as before (32 bit version of libc.so.6). So that must be the problem.

I tried following the wiki on the Steam troubleshooting parts without much success. Point 2.2 suggests running the following for finding missing libraries:

cd ~/.steam/root/ubuntu12_32
file * | grep ELF | cut -d: -f1 | LD_LIBRARY_PATH=. xargs ldd | grep 'not found' | sort | uniq

A few libraries were listed as missing (libc.so.6 was *not* one of them), I manually installed them ussing pkgfile and pacman, as the wiki suggests, and now don't show up anymore when running the command.

Also, steam-native yields a very similar error message:

steam.sh[13126]: Running Steam on arch rolling 64-bit
steam.sh[13126]: STEAM_RUNTIME is disabled by the user
steam.sh[13126]: Couldn't find 0/amd64/usr/bin/srt-logger, logging to console-linux.txt
steam.sh[13126]: Error: You are missing the following 32-bit libraries, and Steam may not run:
libc.so.6
steam.sh[13126]: Can't find 'steam-runtime-check-requirements', continuing anyway

Any suggestions?

Lone_Wolf · 2024-06-16 10:41:45

Please post the output of

$ pacman -Qikk glibc lib32-glibc

also the output of the other commands in 2.2 that starts with "Alternatively, run Steam with " .
Note that you shouldn't install those reported there without anaylyzing if they are included by steam itself.

Frankwarch · 2024-06-16 21:40:52

Hi, sorry for the delay. Been busy today.

(base) frank[archfrank] ~ $ pacman -Qikk glibc lib32-glibc
Name            : glibc
Version         : 2.39+r52+gf8e4623421-1
Description     : GNU C Library
Architecture    : x86_64
URL             : https://www.gnu.org/software/libc
Licenses        : GPL-2.0-or-later  LGPL-2.1-or-later
Groups          : None
Provides        : None
Depends On      : linux-api-headers>=4.10  tzdata  filesystem
Optional Deps   : gd: for memusagestat [installed]
                  perl: for mtrace [installed]
Required By     : aalib  abseil-cpp  acl  alsa-lib  alsa-plugins  aom
                  appstream  argon2  at-spi2-core  attr  audacity  audit  babl
                  base  bash  bat  binutils  bison  blas  blosc  bluedevil
                  bluez  bluez-libs  bluez-qt  breeze-icons  brotli
                  btrfs-progs  bubblewrap  bzip2  c-ares  cblas  cdparanoia
                  cmake  cmark  coreutils  dash  dav1d  dbus-glib  debugedit
                  device-mapper  diffutils  djvulibre  dosfstools  drkonqi
                  duktape  dvisvgm  efibootmgr  efivar  egl-wayland
                  electron28  electron29  electron30  electron31  evolution
                  evolution-data-server  exfat-utils  exiv2  expat  fakeroot
                  ffcall  ffmpeg  fftw  file  findutils  firefox  flex
                  freeglut  fribidi  fuse2  fuse3  gawk  gcc-libs  gcr  gcr-4
                  gdb  gdbm  gdk-pixbuf2  gegl  ghostscript  giflib  gimp
                  girara  github-cli  glew  glew1.10  glib-networking  glib2
                  glu  gmp  gnome-keyring  gnupg  gnutls  gperftools  grep
                  gsl  gsm  gst-plugin-pipewire  gtk-update-icon-cache  gtk3
                  gtk4  gumbo-parser  gvfs  gzip  harfbuzz  harfbuzz-icu
                  http-parser  hwloc  hyphen  icu  ijs  imagemagick  imath
                  inkscape  iproute2  jansson  jasper  jbig2dec  jbigkit
                  jdk-openjdk  json-c  karchive  kauth  kbd  kbookmarks
                  kcmutils  kcodecs  kcolorscheme  kcompletion  kconfig
                  kconfigwidgets  kcoreaddons  kcrash  kdbusaddons
                  kdeclarative  keyutils  kglobalaccel  kguiaddons  ki18n
                  kiconthemes  kidletime  kio  kirigami  kitemmodels
                  kitemviews  kjobwidgets  kmod  knotifications  kpackage
                  krb5  kservice  ksshaskpass  kstatusnotifieritem  ksvg
                  kwallet  kwidgetsaddons  kwindowsystem  kxmlgui  l-smash
                  lapack  less  lib32-glibc  libadwaita  libaec  libaio
                  libass  libassuan  libasyncns  libatasmart  libatomic_ops
                  libavc1394  libavif  libayatana-appindicator
                  libayatana-indicator  libblake3  libblastrampoline
                  libblockdev  libblockdev-crypto  libblockdev-fs
                  libblockdev-loop  libblockdev-mdraid  libblockdev-nvme
                  libblockdev-part  libblockdev-swap  libbpf  libcaca
                  libcamera  libcamera-ipa  libcap  libcap-ng
                  libcdio-paranoia  libcdr  libcmis  libcups  libdatrie
                  libde265  libdeflate  libdispatch  libdisplay-info  libdovi
                  libdrm  libdvdnav  libdvdread  libe-book  libedit  libelf
                  libepoxy  libev  libevdev  libexif  libexttextcat  libfabric
                  libfdk-aac  libffi  libfontenc  libfreeaptx  libfreexl
                  libgcrypt15  libgirepository  libgit2  libgoa  libgpg-error
                  libgweather-4  libheif  libical  libice  libid3tag  libidn
                  libidn11  libimobiledevice  libimobiledevice-glue  libinih
                  libinput  libixion  libjpeg-turbo  libjpeg6-turbo  libksba
                  liblangtag  liblc3  libldac  libmad  libmanette
                  libmediainfo  libmikmod  libmms  libmnl  libmspack  libmspub
                  libmupdf  libmypaint  libndp  libnet  libnfnetlink
                  libnghttp2  libnghttp3  libngtcp2  libnl  libnm  libnsl
                  libogg  libomxil-bellagio  libopenmpt  liborcus  libp11-kit
                  libpaper  libpcap  libpciaccess  libpgm  libphonenumber
                  libpipeline  libpipewire  libplacebo  libplasma  libplist
                  libpng12  libproxy  libqxp  libraw  libraw1394
                  libreoffice-still  librsvg  librtmp0  libsamplerate  libsasl
                  libsbsms  libseccomp  libsigsegv  libsndfile  libsodium
                  libspiro  libssh  libstemmer  libsynctex  libtasn1  libthai
                  libtheora  libtiff  libtirpc  libtommath  libtool
                  libunibreak  libunistring  libunwind  libusb  libusbmuxd
                  libuv  libva-mesa-driver  libverto  libvisio  libvpx
                  libvpx1.3  libvterm  libwacom  libwebp  libwireplumber
                  libx11  libxau  libxaw  libxcb  libxcrypt  libxcursor
                  libxcvt  libxdmcp  libxext  libxkbcommon  libxkbcommon-x11
                  libxkbfile  libxml2  libxmu  libxrandr  libxshmfence
                  libxslt  libxss  libyaml  libytnef  libzen  libzmf  light
                  lilv  lpsolve  lsof  lz4  lzo  m17n-db  m4  make  man-db
                  masterpdfeditor-free  md4c  mdadm  mesa  minizip
                  mkinitcpio-busybox  mpdecimal  mpfr  mpv  msgpack-c  mtdev
                  ncurses  neon  net-tools  netpbm  nettle  networkmanager
                  npth  nspr  nss  nsxiv  numactl  ocl-icd  opencore-amr
                  openexr  openjpeg2  openmpi  openpmix  openssh  openssl
                  openssl-1.1  openucx  opus  orc  pacman  pacutils  pam
                  pamixer  pango  patch  pciutils  pcre  pcre2  perl
                  phonon-qt5  pinentry  pipewire  pipewire-audio
                  pipewire-jack  pipewire-pulse  pixman  pkgconf
                  plasma-activities  polkit-qt6  poppler  poppler-glib
                  poppler-qt6  popt  portaudio  portmidi  portsmf
                  postgresql-libs  potrace  procps-ng  protobuf  prrte
                  python-coverage  python-pillow  python-pywayland
                  python-pywlroots  python-xkbcommon  qca-qt6  qhull
                  qt6-5compat  qt6-base  qt6-declarative  qt6-imageformats
                  qt6-shadertools  qt6-svg  qt6-wayland  qtile-git  r  raptor
                  rasqal  rav1e  readline  redland  redshift  rhash  rnnoise
                  rubberband  ruby-json  sane  sbc  sdl2  sed  sequoia-sqv
                  serd  shaderc  shadow  shared-mime-info  snappy  solid  sord
                  sqlite  sratom  steam  sudo  suil  suitesparse  svt-av1
                  syntax-highlighting  sysfsutils  systemd-libs  tar  tdb
                  texlive-bin  tinyxml2  tracker3  tree  tslib  twolame
                  udisks2  unibilium  unixodbc  upower  usbutils  util-linux
                  util-linux-libs  vamp-plugin-sdk  vid.stab  volume_key
                  vulkan-icd-loader  vulkan-intel  vulkan-radeon  wavpack
                  wayland  wget  which  wireplumber  wxwidgets-common
                  wxwidgets-gtk3  x264  xcb-util-cursor  xf86-input-libinput
                  xf86-video-amdgpu  xf86-video-ati  xf86-video-nouveau
                  xf86-video-vmware  xorg-server  xorg-xauth  xorg-xev
                  xorg-xkbcomp  xorg-xprop  xorg-xrdb  xvidcore  xxhash
                  zeromq  zimg  zix  zlib  zstd  zxing-cpp
Optional For    : tzdata
Conflicts With  : None
Replaces        : None
Installed Size  : 47.25 MiB
Packager        : Frederik Schwan <freswa@archlinux.org>
Build Date      : Tue 07 May 2024 06:56:19 PM CEST
Install Date    : Sat 15 Jun 2024 09:16:00 PM CEST
Install Reason  : Installed as a dependency for another package
Install Script  : Yes
Validated By    : Signature

backup file: glibc: /etc/locale.gen (Modification time mismatch)
backup file: glibc: /etc/locale.gen (Size mismatch)
backup file: glibc: /etc/locale.gen (SHA256 checksum mismatch)
glibc: 1611 total files, 0 altered files
Name            : lib32-glibc
Version         : 2.39+r52+gf8e4623421-1
Description     : GNU C Library (32-bit)
Architecture    : x86_64
URL             : https://www.gnu.org/software/libc
Licenses        : GPL-2.0-or-later  LGPL-2.1-or-later
Groups          : None
Provides        : None
Depends On      : glibc=2.39+r52+gf8e4623421
Optional Deps   : None
Required By     : lib32-alsa-lib  lib32-alsa-plugins  lib32-at-spi2-core
                  lib32-bzip2  lib32-dbus-glib  lib32-e2fsprogs  lib32-expat
                  lib32-freeglut  lib32-fribidi  lib32-gcc-libs
                  lib32-gdk-pixbuf2  lib32-giflib  lib32-glew1.10  lib32-glib2
                  lib32-glu  lib32-harfbuzz  lib32-icu  lib32-keyutils
                  lib32-krb5  lib32-libasyncns  lib32-libcap  lib32-libdatrie
                  lib32-libdrm  lib32-libelf  lib32-libffi  lib32-libgcrypt15
                  lib32-libgpg-error  lib32-libice  lib32-libidn11
                  lib32-libidn2  lib32-libjpeg-turbo  lib32-libjpeg6-turbo
                  lib32-libltdl  lib32-libmikmod  lib32-libmodplug
                  lib32-libnghttp2  lib32-libnghttp3  lib32-libnm
                  lib32-libnsl  lib32-libogg  lib32-libpciaccess
                  lib32-libpipewire  lib32-libpng12  lib32-libpsl
                  lib32-librtmp0  lib32-libsndfile  lib32-libtasn1
                  lib32-libtiff  lib32-libtiff4  lib32-libunistring
                  lib32-libusb  lib32-libvpx1.3  lib32-libwebp  lib32-libxau
                  lib32-libxcb  lib32-libxcrypt  lib32-libxdmcp  lib32-libxml2
                  lib32-libxshmfence  lib32-lm_sensors  lib32-mesa
                  lib32-ncurses  lib32-nettle  lib32-nspr  lib32-nss
                  lib32-openssl  lib32-openssl-1.1  lib32-opus  lib32-p11-kit
                  lib32-pango  lib32-pcre2  lib32-pipewire  lib32-pixman
                  lib32-sdl2  lib32-sdl2_image  lib32-sdl2_mixer  lib32-sqlite
                  lib32-tdb  lib32-util-linux  lib32-vulkan-icd-loader
                  lib32-wayland  lib32-xz  lib32-zlib  lib32-zstd  steam
Optional For    : None
Conflicts With  : None
Replaces        : None
Installed Size  : 17.81 MiB
Packager        : Frederik Schwan <freswa@archlinux.org>
Build Date      : Tue 07 May 2024 06:56:19 PM CEST
Install Date    : Sat 15 Jun 2024 09:16:01 PM CEST
Install Reason  : Installed as a dependency for another package
Install Script  : Yes
Validated By    : Signature

lib32-glibc: 329 total files, 0 altered files

steam does seem to appear in both.

Lone_Wolf wrote:

also the output of the other commands in 2.2 that starts with "Alternatively, run Steam with " .

I wasn't able to run steam-runtime, I just get the same behavior and error message:

(base) frank[archfrank] ubuntu12_32 $ steam-runtime
steam.sh[5191]: Running Steam on arch rolling 64-bit
steam.sh[5191]: STEAM_RUNTIME is enabled automatically
setup.sh[5264]: Steam runtime environment up-to-date!
steam.sh[5191]: Error: You are missing the following 32-bit libraries, and Steam may not run:
libc.so.6
steam.sh[5191]: Steam client's requirements are satisfied

If I execute the command anyway I get nothing:

(base) frank[archfrank] ubuntu12_32 $ for i in $(pgrep steam); do sed '/\.local/!d;s/.*  //g' /proc/$i/maps; done | sort | uniq
(base) frank[archfrank] ubuntu12_32 $

PD: I was unable to succesfully follow the debugging section of the wiki (section 3). It does say there that the section is outdated, so that may be the reason. Anyway, here is the result of the command it suggests:

(base) frank[archfrank] ~ $ DEBUGGER=gdb steam
steam.sh[16310]: Running Steam on arch rolling 64-bit
steam.sh[16310]: STEAM_RUNTIME is enabled automatically
setup.sh[16383]: Steam runtime environment up-to-date!
steam.sh[16310]: Setting up for debugging, disable logging to console-linux.txt
steam.sh[16310]: Error: You are missing the following 32-bit libraries, and Steam may not run:
libc.so.6
steam.sh[16310]: Steam client's requirements are satisfied
gdb/cgdb launch with ARGSFILE: frank.steam.gdb.lKUy
gdb -x frank.steam.gdb.lKUy --args /home/frank/.local/share/Steam/ubuntu12_32/steam
GNU gdb (GDB) 14.2
Copyright (C) 2023 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.
Type "show copying" and "show warranty" for details.
This GDB was configured as "x86_64-pc-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<https://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
    <http://www.gnu.org/software/gdb/documentation/>.

For help, type "help".
Type "apropos word" to search for commands related to "word"...
"/home/frank/.local/share/Steam/ubuntu12_32/steam": not in executable format: file format not recognized
LD_LIBRARY_PATH = /home/frank/.local/share/Steam/ubuntu12_32:/home/frank/.local/share/Steam/ubuntu12_32/panorama:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/pinned_libs_32:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/pinned_libs_64:/usr/lib/R/lib:/usr/lib32:/usr/lib/libfakeroot:/usr/lib:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/lib/i386-linux-gnu:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/lib/x86_64-linux-gnu:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/lib:/home/frank/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib
  Cache hits (this session): 0
Cache misses (this session): 0
(gdb)

Last edited by Frankwarch (2024-06-16 22:03:41)

Lone_Wolf · 2024-06-18 11:02:39

hmm, steam.sh is NOT in steam or steam-native-runtime packages .

Create a fresh linux user and log in as that user.
run steam, does it give the same error ?

Frankwarch · 2024-06-18 16:18:17

Lone_Wolf wrote:

Create a fresh linux user and log in as that user.

I am not super confident on my skills on doing this so I will document everything I did. I followed the wiki and created a fresh user which I added to wheel and video: (useradd --create-home --groups wheel,video --shell /bin/zsh steam-test). I gave it a password (via passwd). I rebooted and logged in from that user and saved the output in a file (

steam >> output_steam

). I got the following:

tid(9327) burning pthread_key_t == 0 so we never use it
[2024-06-18 18:04:17] Startup - updater built Jan 13 2024 00:51:43
[2024-06-18 18:04:17] Startup - Steam Client launched with: '/home/steam-test/.local/share/Steam/ubuntu12_32/steam'
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
src/steamexe/updateui_xwin.cpp (339) : Could not open connection to X
src/steamexe/main.cpp (1223) : failed to initialize update status ui, or create initial window

Also if I execute steam the command directly in my regular user via su (without rebooting), I get the following:

(base) frank[archfrank] ~ $ su steam-test
[sudo] password for frank:
archfrank% steam
steam.sh[11596]: Running Steam on arch rolling 64-bit
steam.sh[11596]: STEAM_RUNTIME is enabled automatically
setup.sh[11672]: Steam runtime environment up-to-date!
/home/steam-test/.local/share/Steam/ubuntu12_32/steam-runtime/run.sh: line 85: steam-runtime-identify-library-abi: command not found
run.sh[11685]: steam-runtime-identify-library-abi --ldconfig-paths failed, falling back to ldconfig
steam.sh[11596]: Can't find 'steam-runtime-check-requirements', continuing anyway
tid(11719) burning pthread_key_t == 0 so we never use it
[2024-06-18 18:07:52] Startup - updater built Jan 13 2024 00:51:43
[2024-06-18 18:07:52] Startup - Steam Client launched with: '/home/steam-test/.local/share/Steam/ubuntu12_32/steam'
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
06/18 18:07:52 Init: Installing breakpad exception handler for appid(steam)/version(0)/tid(11719)
Authorization required, but no authorization protocol specified

src/steamexe/updateui_xwin.cpp (339) : Could not open connection to X
src/steamexe/updateui_xwin.cpp (339) : Could not open connection to X
06/18 18:07:52 Init: Installing breakpad exception handler for appid(steam)/version(1.0)/tid(11719)
assert_20240618180752_4.dmp[11724]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240618180752_4.dmp
src/steamexe/main.cpp (1223) : failed to initialize update status ui, or create initial window
src/steamexe/main.cpp (1223) : failed to initialize update status ui, or create initial window
Authorization required, but no authorization protocol specified


(zenity:11721): Gtk-WARNING **: 18:07:52.516: Failed to open display
archfrank% assert_20240618180752_4.dmp[11724]: Finished uploading minidump (out-of-process): success = yes
assert_20240618180752_4.dmp[11724]: response: CrashID=bp-cfa769da-6470-426b-83eb-fef202240618
assert_20240618180752_4.dmp[11724]: file ''/tmp/dumps/assert_20240618180752_4.dmp'', upload yes: ''CrashID=bp-cfa769da-6470-426b-83eb-fef202240618''
archfrank%

No libc errors on sight. However, the "Could not open connection to X" error message is worrysome. Should I also try to configure X for this new user?

Last edited by Frankwarch (2024-06-18 16:19:24)

Frankwarch · 2024-06-18 17:07:48

Okay, I think I got it!

LoneWolf wrote:

steam.sh is NOT in steam or steam-native-runtime packages

I simply moved away the ~/.local/shared/Steam directory and let steam regenerate it on its own. That worked but naturally I didn't have any of my previously installed games. Needed to move them back in manually (they are all stored in ~/.local/shared/Steam/steamapps, I just replaced it with my previously existing steamapps). @Lone_Wolf many thanks for your answers!!

Lone_Wolf · 2024-06-19 10:32:22

Steam does indeed require a graphical environment which I forgot to mention.

After verifying the issue was user specific instead of systemwide , letting steam regenerate its settings would have been next step.
Glad to see you figured that out on your own.

Arch Linux

#1 2024-06-14 10:39:46

[SOLVED] Steam not loading after update

#2 2024-06-14 22:19:19

Re: [SOLVED] Steam not loading after update

#3 2024-06-15 20:16:22

Re: [SOLVED] Steam not loading after update

#4 2024-06-16 10:41:45

Re: [SOLVED] Steam not loading after update

#5 2024-06-16 21:40:52

Re: [SOLVED] Steam not loading after update

#6 2024-06-18 11:02:39

Re: [SOLVED] Steam not loading after update

#7 2024-06-18 16:18:17

Re: [SOLVED] Steam not loading after update

#8 2024-06-18 17:07:48

Re: [SOLVED] Steam not loading after update

#9 2024-06-19 10:32:22

Re: [SOLVED] Steam not loading after update

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