Arch Linux

Renakhys

Member

Registered: 2024-06-22

Posts: 1

Crash to black screen while playing steam games

Hello everybody

I have this issue where while playing any steam games i get a black screen:
- no video output (monitor starts scanning hdmi ports)
- no audio
then I have to forcefully reboot holding down the power button

My specs:
- kernel 6.9.5-zen1-1-zen
- cpu Ryzen 7 2700x
- gpu RX6800

This issue happens on average after 30 minutes of game time. I also tried multiple proton and proton-GE versions but none seems to help.

By doing

sudo journalctl -b -1

I see

Jun 22 11:56:18 renakhys kernel: usb 3-2: 2:1: cannot get freq at ep 0x1
Jun 22 11:56:38 renakhys rtkit-daemon[903]: Supervising 10 threads of 5 processes of 1 users.
Jun 22 11:56:38 renakhys rtkit-daemon[903]: Supervising 10 threads of 5 processes of 1 users.
Jun 22 11:56:42 renakhys xdg-desktop-por[877]: Backend call failed: Cannot invoke method; proxy is for the well-known name org.freedesktop.ScreenSaver without an owner, and proxy was constructed with the G_DBUS_PROXY_FLAGS_DO_NOT_AUTO_START flag
Jun 22 11:56:42 renakhys xdg-desktop-por[877]: Backend call failed: Cannot invoke method; proxy is for the well-known name org.freedesktop.ScreenSaver without an owner, and proxy was constructed with the G_DBUS_PROXY_FLAGS_DO_NOT_AUTO_START flag
Jun 22 11:56:43 renakhys xdg-desktop-por[877]: Backend call failed: Cannot invoke method; proxy is for the well-known name org.freedesktop.ScreenSaver without an owner, and proxy was constructed with the G_DBUS_PROXY_FLAGS_DO_NOT_AUTO_START flag
Jun 22 11:56:43 renakhys kernel: usb 3-2: 2:1: cannot get freq at ep 0x1
Jun 22 12:00:14 renakhys xdg-desktop-por[877]: Backend call failed: Cannot invoke method; proxy is for the well-known name org.freedesktop.ScreenSaver without an owner, and proxy was constructed with the G_DBUS_PROXY_FLAGS_DO_NOT_AUTO_START flag
Jun 22 12:00:14 renakhys xdg-desktop-por[877]: Backend call failed: Cannot invoke method; proxy is for the well-known name org.freedesktop.ScreenSaver without an owner, and proxy was constructed with the G_DBUS_PROXY_FLAGS_DO_NOT_AUTO_START flag
Jun 22 12:00:50 renakhys systemd-coredump[5337]: Process 5336 (wine64-preloade) of user 1000 terminated abnormallywith signal 31/SYS, processing...
Jun 22 12:00:50 renakhys systemd[1]: Created slice Slice /system/systemd-coredump.
Jun 22 12:00:50 renakhys systemd[1]: Started Process Core Dump (PID 5337/UID 0).
Jun 22 12:00:51 renakhys systemd-coredump[5338]: [?] Process 5336 (wine64-preloade) of user 1000 dumped core.

                                                 Module /home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-7/files/bin/wine64-preloader without build-id.
                                                 Stack trace of thread 5336:
                                                 #0  0x00006ffceefe6026 n/a (/home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-7/files/bin/wine64-preloader + 0x1026)
                                                 ELF object binary architecture: AMD x86-64
Jun 22 12:00:51 renakhys systemd[1]: systemd-coredump@0-5337-0.service: Deactivated successfully.
Jun 22 12:00:53 renakhys kernel: input: Microsoft X-Box 360 pad 0 as /devices/virtual/input/input29
Jun 22 12:01:59 renakhys rtkit-daemon[903]: Supervising 10 threads of 5 processes of 1 users.
Jun 22 12:01:59 renakhys rtkit-daemon[903]: Supervising 10 threads of 5 processes of 1 users.

coredump:

           PID: 4339 (wine64-preloade)
           UID: 1000 (renakhys)
           GID: 1000 (renakhys)
        Signal: 31 (SYS)
     Timestamp: Sat 2024-06-22 12:23:13 CEST (1h 46min ago)
  Command Line: /home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-5/files/bin/wine64-preloader /home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-5/files/bin/wine64 $'Z:\\home\\renakhys\\.local\\share\\Steam\\bin\\d3ddriverquery64.exe' -d3d12
    Executable: /home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-5/files/bin/wine64-preloader
 Control Group: /user.slice/user-1000.slice/session-1.scope
          Unit: session-1.scope
         Slice: user-1000.slice
       Session: 1
     Owner UID: 1000 (renakhys)
       Boot ID: cc65f7d57d13494b85833dc03da3b69b
    Machine ID: 63fbbe08041a4dc1a38ef25968564b82
      Hostname: renakhys
       Storage: /var/lib/systemd/coredump/core.wine64-preloade.1000.cc65f7d57d13494b85833dc03da3b69b.4339.1719051793000000.zst (present)
  Size on Disk: 7.8K
       Message: Process 4339 (wine64-preloade) of user 1000 dumped core.

                Module /home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-5/files/bin/wine64-preloader without build-id.
                Stack trace of thread 4339:
                #0  0x00007000d8e9e026 n/a (/home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-5/files/bin/wine64-preloader + 0x1026)
                ELF object binary architecture: AMD x86-64

Core was generated by `/home/renakhys/.local/share/Steam/compatibilitytools.d/GE-Proton9-5/files/bin/w'.
Program terminated with signal SIGSYS, Bad system call.
#0  0x00007000d8e9e026 in _start ()

Hope you can help me with this issue,

Thanks!