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elParaguayo

Member

Registered: 2018-03-30

Posts: 50

Dell XPS 13 9350 restarting/hanging after suspend

In the last week or so I've noticed that my laptop has occasionally hung when awaking from suspend (keys/mouse unresponsive, can't change TTY etc). This has now progressed to the laptop now restarting when I reopen the laptop lid.

I thought this might be a systemd error and, after some searching, saw a suggestion to set the "SYSTEMD_SLEEP_FREEZE_USER_SESSIONS=false" environment variable in the systemd-suspend.service. That had no impact on the behaviour.

The last lines in journalctl just show this:

Sep 01 12:46:51 laptop systemd-logind[524]: Lid closed.
Sep 01 12:46:51 laptop systemd-logind[524]: Suspending...
Sep 01 12:46:51 laptop systemd[1]: User suspend actions was skipped because of an unmet condition check (ConditionPathExists=/home/elp/.oktolock).
Sep 01 12:46:51 laptop systemd[1]: Reached target Sleep.
Sep 01 12:46:51 laptop systemd[1]: Starting System Suspend...
Sep 01 12:46:51 laptop systemd-sleep[3485]: Successfully froze unit 'user.slice'.
Sep 01 12:46:51 laptop systemd-sleep[3485]: Performing sleep operation 'suspend'...
Sep 01 12:46:51 laptop kernel: PM: suspend entry (deep)
-- Boot a060276341b245d6a7f043b0c80269dd --

Output of uname -a

Linux laptop 6.10.7-arch1-1 #1 SMP PREEMPT_DYNAMIC Thu, 29 Aug 2024 16:48:57 +0000 x86_64 GNU/Linux

Output of systemctl --version

systemd 256 (256.5-1-arch)
+PAM +AUDIT -SELINUX -APPARMOR -IMA +SMACK +SECCOMP +GCRYPT +GNUTLS +OPENSSL +ACL +BLKID +CURL +ELFUTILS +FIDO2 +IDN2 -IDN +IPTC +KMOD +LIBCRYPTSETUP +LIBCRYPTSETUP_PLUGINS +LIBFDISK +PCRE2 +PWQUALITY +P11KIT +QRENCODE +TPM2 +BZIP2 +LZ4 +XZ +ZLIB +ZSTD +BPF_FRAMEWORK +XKBCOMMON +UTMP -SYSVINIT +LIBARCHIVE

I'd really appreciate some help debugging this and can provide whatever output is needed.