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#1 2024-10-21 01:51:59

JITTERS_XP
Member
Registered: 2024-10-21
Posts: 4

[SOLVED] Network Issue (can't find solution anywhere)

Hey, I got arch linux with kde plasma installed. It's been running fine for a few days now (so no, this issue didn't arise on first boot like so many others) but recently the internet just stopped working. I booted in, and while the network doesn't show on the task manager, it does show in settings.

I was able to fix it one time by running-

sudo systemctl enable systemd-networkd
sudo systemctl start systemd-networkd
sudo systemctl enable systemd-resolved
sudo systemctl start systemd-resolved

and I thought it'd be fine after that, I even installed timeshift and made a restore point in case it happened again, but I'm here obviously so it didn't work out.

I shut it down, came back later to do some work and no internet again. I tried the four commands listed, didn't work.

Tried the restore point, didn't work.

I tried disabling and re enabling systemd-networkd and systemd-resolved, didn't work.

My windows install on my other drive detects my internet just fine so it's not the network's fault. But I also hate windows 11 and I'm trying to leave it for good.

Does anyone know what in criminy is going on?

[edit: sorry about the misstype on the commands my brain is a slurry at this point]

Last edited by JITTERS_XP (2024-10-21 20:17:11)

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#2 2024-10-21 06:33:09

jeffm
Member
From: victoria, australia
Registered: 2019-04-06
Posts: 23

Re: [SOLVED] Network Issue (can't find solution anywhere)

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#3 2024-10-21 07:03:15

seth
Member
Registered: 2012-09-03
Posts: 59,045

Re: [SOLVED] Network Issue (can't find solution anywhere)

My windows install on my other drive detects my internet just fine

3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.
(no, "other drive" doesn't matter)

But also if "recently" means "since using 6.11 kernels", try the LTS one or updating - there're quite some bugs in 6.11
In doubt and if non of the above applies, please post your complete system journal for the boot:

sudo journalctl -b | curl -F 'file=@-' 0x0.st

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#4 2024-10-21 14:45:59

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 20,230

Re: [SOLVED] Network Issue (can't find solution anywhere)

JITTERS_XP wrote:

recently the internet just stopped working.

I hate it when that happens wink  But the problem probably isn't the Internet being down.

In addition to everything Seth said,  Is this a wired or a wireless network?  Is it an Intel Wireless NIC?

What are the symptoms of it "not working"?   If wireless, can you do a site survey and see the access points available?  Can you associate with them?  Do you get an IPv4 address? an IPv6 address?

If wired, do you get link active LED activity on your connector on the computer? At your router?  Does the NIC show up in the output of ip link ? Does that command show that the network is up?  Do you get IPv4 and/or  IPv6 addresses for that NIC?


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#5 2024-10-21 14:54:12

JITTERS_XP
Member
Registered: 2024-10-21
Posts: 4

Re: [SOLVED] Network Issue (can't find solution anywhere)

ewaller wrote:
JITTERS_XP wrote:

recently the internet just stopped working.

In addition to everything Seth said,  Is this a wired or a wireless network?  Is it an Intel Wireless NIC?

What are the symptoms of it "not working"?

Hey! I won't be able to do any testing until i get back from work (about 3 PM EST)

But I can provide this information to help narrow things down.

It's a wireless network, IPV6.

The symptoms are that in KDE, in network settings the network exists, but in task manager it says no networks available. I kind of mindlessly spammed a bunch of commands like sudo networkctl refresh, and other things trying to make it work again.

I also tried something that ended in "lo is not managed by systemd-networkd".

I hope this helps a little, thanks for all the attention, I'll start troubleshooting when I get home today! smile

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#6 2024-10-21 20:15:53

JITTERS_XP
Member
Registered: 2024-10-21
Posts: 4

Re: [SOLVED] Network Issue (can't find solution anywhere)

seth wrote:

But also if "recently" means "since using 6.11 kernels", try the LTS one or updating - there're quite some bugs in 6.11

Holy cow!! I initially installed arch within this week and was running 6.11.3. I told myself I was only gonna do an Syu once a week but I made an exception here, did:

 sudo pacman -Syu 
 sudo systemctl reboot 


And it managed to ping google.com just fine! Thanks so much! big_smile

I'm running 6.11.4-arch2-1 now, hopefully won't run into anymore issues anytime soon.

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