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#1 2024-10-25 21:12:36

pzero
Member
Registered: 2024-10-18
Posts: 10

Alienware fans not working

Hello,

When I first installed the system, I would hear the cpu fans accelerate when performing certain tasks. I was trying to setup fancontrol and was having trouble using pwmconfig since it was saying it couldn't find any hardware to configure.

when I ran the stress test, it would accelerate the fans.

I upgraded from linux-lts to the linux kernel. I added the option to ignore_dri for the dell_smm_hwmon and it is loading.

With the new kernel, pwmconfig is able to see some fans, but it is not able to control it. When I run a stress test, CPU temps reach 90*C but the fans stay idle. (I tried booting into the lts kernel and the fans are not working)

GPU fans have never worked. When I run a game, the laptop gets extremely hot. I have to quit the game.

system is a alienware with i9 intel cpu

I'm hoping someone here can help.

Here is an output from sensors-detect showing that it can't find some hardware. not sure if it is relevant

Some Super I/O chips contain embedded sensors. We have to write to
standard I/O ports to probe them. This is usually safe.
Do you want to scan for Super I/O sensors? (YES/no):
Probing for Super-I/O at 0x2e/0x2f
Trying family `National Semiconductor/ITE'...               No
Trying family `SMSC'...                                     No
Trying family `VIA/Winbond/Nuvoton/Fintek'...               No
Trying family `ITE'...                                      No
Probing for Super-I/O at 0x4e/0x4f
Trying family `National Semiconductor/ITE'...               Yes
Found unknown chip with ID 0x2011


Thanks again

Last edited by pzero (2024-10-25 21:17:06)

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