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#1 2024-11-02 11:26:45

afterlifepro
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Registered: 2024-11-02
Posts: 4
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[SOLVED] DVI port randomly stops working

Yesterday i ran a full system update before rebooting my system (for unrelated reasons) however after my computer turned back on, my secondary monitor stopped receiving signal (but was still detected by kscreen).
After some quick debugging i found that the issue only applies to arch linux as the monitor still works in windows and even in the GRUB boot screen.
Additionally, I tried swapping my monitors into the other port (my computer only has an HDMI and DVI port but I use an adapter for the DVI port).
My graphics card is an NVIDIA GTX 1650 with the nvidia-open drivers.

Output of xrandr | grep 'connected':

HDMI-A-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 598mm x 336mm
DVI-D-1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 598mm x 336mm

As for updated packages the relevant packages are: nvidia-open, nvidia-utils, and mesa

I've never had an issue like this before so any pointers on fixing it would be appreciated.

Last edited by afterlifepro (2024-11-02 15:38:23)

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#2 2024-11-02 14:22:15

neitex
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Registered: 2024-11-02
Posts: 2

Re: [SOLVED] DVI port randomly stops working

Hey! Same problem (GTX 1660, HDMI+DVI, nvidia package), it seems that Nvidia driver release 565 caused a problem where no output is sent to DVI ports at all. Seems like the workaround for now is to downgrade to previous version (downgrading nvidia, nvidia-utils and lib32-nvidia-utils to 560.35.03 version fixed the issue for me).
More reports on that:
https://forums.developer.nvidia.com/t/5 … nux/311928
https://www.reddit.com/r/archlinux/comm … t/luuh4p6/

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#3 2024-11-02 14:28:23

afterlifepro
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Registered: 2024-11-02
Posts: 4
Website

Re: [SOLVED] DVI port randomly stops working

ah okay thanks so much!
i tried downgrading just nvidia-open but it didnt fix the issue; makes sense id need to downgrade nvidia utils to lol

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#4 2024-11-02 14:49:12

phunni
Member
From: Bristol, UK
Registered: 2003-08-13
Posts: 787

Re: [SOLVED] DVI port randomly stops working

This is really annoying now - this bug plagued us for ages until only a month or two ago and now it's back!

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#5 2024-11-02 15:38:09

afterlifepro
Member
Registered: 2024-11-02
Posts: 4
Website

Re: [SOLVED] DVI port randomly stops working

update: downgrading back to 560.35.03 fixed it for me too
im gonna go ahead and mark this as solved since it fixed the issue but since the workaround was just to downgrade im not 100% sure i should so ill unsolve it if anyone tells me too lol

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#6 2024-11-04 18:07:25

gratefultony
Member
Registered: 2024-11-04
Posts: 1

Re: [SOLVED] DVI port randomly stops working

After another linux kernel upgrade even the downgrade to Nvidia was not working. So I downgraded both the linux kernel and the nvidia drivers:

 sudo pacman -U --nodeps file://nvidia-560.35.03-17-x86_64.pkg.tar.zst file://nvidia-utils-560.35.03-18-x86_64.pkg.tar.zst linux-6.11.5.arch1-1-x86_64.pkg.tar.zst 

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#7 2024-11-04 19:09:37

neitex
Member
Registered: 2024-11-02
Posts: 2

Re: [SOLVED] DVI port randomly stops working

After the mentioned kernel update, I also found that downgrading the nvidia drivers doesn't work. However, I'm not sure downgrading the kernel without downgrading the whole system is a good idea —although I can’t cite specific reasons, it just seems safer to keep the kernel aligned with other system updates.
I've ended up installing nvidia-open-dkms 560.35.03 from Arch Linux Archive together with nvidia-utils and lib32-nvidia-utils of appropriate versions: https://archive.archlinux.org/repos/202 … /os/x86_64, it built successfully against latest kernel available in the arch repo.
P.S. Not sure if this is the correct way either, just looks like a more clean solution to me smile

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