Arch Linux

Speedy.Iguana

Member

Registered: 2024-12-10

Posts: 1

Crash Fail Proton Game Death Stranding via Steam

Hello folks,

Somewhat of an arch-newbie here.

This is regarding the game Death Stranding Director's Cut. I run this game via steam and default proton however i have tried different versions as well.

This has started showing up. I'm only 4 hours in or less and this is becoming unplayable.

Here is the error:

Build : dsq 179/4027081 20:33 - Sun Jan 28 2024

Internal system error occured.

An Access Violation (C0000005h) has occurred in thread 'SystemFileDevice:1' at instruction location 0000000141929F14h

Base: 0x0000000140000000

CallStack : 4221335788

  0. 0x6FFFFFF4F2B6    ntdll.dll, 0xFFF4F2B6
  1. 0x000141929F14    ds.exe, 0x41929F14
  2. 0x00014192A1C1    ds.exe, 0x4192A1C1
  3. 0x0001419274CC    ds.exe, 0x419274CC
  4. 0x0001419278E1    ds.exe, 0x419278E1
  5. 0x000141A046BD    ds.exe, 0x41A046BD
  6. 0x6FFFFFED482D    kernel32.dll, 0xFFED482D
  7. 0x6FFFFFF4F44F    ntdll.dll, 0xFFF4F44F
  8. 0x000000000000    
  9. 0x04B3C9030180    
 10. 0x004F00000045    
 11. 0x746867696C2F7364    
 12. 0x656275632F676E69    
 13. 0x6D6D6F632F70616D    


RAX = 0 RBX = 4 RCX = 43b80340 RDX = ffa6dd80 RSI = d8790a48 RDI = cb5d7d40
R8 = 0 R9 = c202cffe R10 = 1 R11 = 2 R12 = af8ad377 R13 = 27394200
R14 = c9050650 R15 = 0 RIP = 41929f14 RSP = 1d6fcf0 RBP = cb5d7d20 EFL = 10246

ReadError: 5f9d5d7b, 12cdc4818, 14a89, 4



  0. 0x000141A17617    ds.exe, 0x41A17617
  1. 0x000141A198B2    ds.exe, 0x41A198B2
  2. 0x000141A19BB6    ds.exe, 0x41A19BB6
  3. 0x6FFFFFF82AD5    ntdll.dll, 0xFFF82AD5
  4. 0x6FFFFFF84C43    ntdll.dll, 0xFFF84C43
  5. 0x6FFFFFF4F2B6    ntdll.dll, 0xFFF4F2B6
  6. 0x000141929F14    ds.exe, 0x41929F14
  7. 0x00014192A1C1    ds.exe, 0x4192A1C1
  8. 0x0001419274CC    ds.exe, 0x419274CC
  9. 0x0001419278E1    ds.exe, 0x419278E1
 10. 0x000141A046BD    ds.exe, 0x41A046BD
 11. 0x6FFFFFED482D    kernel32.dll, 0xFFED482D
 12. 0x6FFFFFF4F44F    ntdll.dll, 0xFFF4F44F
 13. 0x000000000000    
 14. 0x000000000000    

After this, the game also fails to validate and when steam tries to patch itself, it shows "CORRUPT UPDATE FILES".

screenshot link if above image doesn't load in the blog

I did fix it once before by doing the following:

• uninstall the game on steam

• clear steam download cache in steam settings

• manually delete the

   ~/.steam/steam/steamapps/common/DEATH STRANDING DIRECTORS CUT/

    folder as suggested in a different steam discussion that i am unable to locate currently (If i find it will add it in here).

• re install game via steam

If i were to re install game via steam without manually deleting the dir mentioned above, it would also fail with the same corrupt files error.

This works, however is not very sustainable since the game is 70+ GB in size. After I fixed it the first time, I resumed playing and did not have issues until about 45 to 60 minutes later when the problem re-occured.

A little about my system:

OS: Arch Linux x86_64
Kernel: Linux 6.6.65-1-lts
Display (LG ULTRAGEAR): 2560x1440 @ 165 Hz in 27" [External, HDR] *
Display (BenQ GW2480): 1920x1080 @ 60 Hz in 24" [External]
CPU: AMD Ryzen 7 7800X3D (16) @ 5.05 GHz
GPU 1: NVIDIA GeForce GTX 1660 Ti [Discrete]
GPU 2: AMD Raphael [Integrated]
Memory: 6.46 GiB / 61.96 GiB (10%)

Driver's info with the help of

lspci -v

:

01:00.0 VGA compatible controller: NVIDIA Corporation TU116 [GeForce GTX 1660 Ti] (rev a1) (prog-if 00 [VGA controller])
        Subsystem: Gigabyte Technology Co., Ltd Device 3fc5
        Flags: bus master, fast devsel, latency 0, IRQ 106, IOMMU group 12
        Memory at fb000000 (32-bit, non-prefetchable) [size=16M]
        Memory at fcc0000000 (64-bit, prefetchable) [size=256M]
        Memory at fcd0000000 (64-bit, prefetchable) [size=32M]
        I/O ports at f000 [size=128]
        Expansion ROM at fc000000 [virtual] [disabled] [size=512K]
        Capabilities: <access denied>
        Kernel driver in use: nvidia
        Kernel modules: nouveau, nvidia_drm, nvidia

The crashing is one part of the issue.
The other part, now that it fails to validate stating CORRUPT UPDATE FILES seems to be the other major issue.

Any assistance is appreciated. Thanks.

Last edited by Speedy.Iguana (2024-12-23 05:20:36)