Arch Linux

ShaiAvr

Member

From: Israel

Registered: 2025-03-30

Posts: 27

Help setup Harmony SASE on Arch Linux

I am new to Arch Linux, and I have a dual-boot system of Arch and Windows 11. My university uses a VPN called Harmony SASE to access resources remotely. I need to install and activate this program in order to ssh into the University's servers and run simulations. The installation instructions of the University are here: https://cis.technion.ac.il/en/services/sase/. On Windows, I followed the instructions, installed the program and successfully sshed into the server. The instructions for Linux don't have a section for Arch Linux (because why would they ). Luckily, I found the `perimeter81` package on the AUR (https://aur.archlinux.org/packages/perimeter81) which installs this program for me. I installed the package and started its service (sudo systemctl start perimeter81helper). I then logged in with my University account and managed to ssh into the server successfully. There are two problems with this package, however.

1. When I disconnect from the VPN, it completely disconnects me from the Internet. I use the KDE desktop environment and the internet icon shows that I have connection while I don't. Disconnectiong the internet and reconnecting with the task manager icon solves this so everything goes back to normal.
2. The second and more urgent issue is that it looks like this service prevents my computer from rebooting. If the service is running and I press the reboot button, I get stuck on a black screen saying `Your system will reboot now`, but nothing happens. I have to physically shut down the computer and reboot it to solve this. In addition, when I run `sudo systemctl stop perimeter81helper` to stop the SASE service, it takes minutes to stop and it doesn't look like it stopped normally. Running `systemctl status perimeter81helper` shows:

× perimeter81helper.service - Perimeter81 helper service
     Loaded: loaded (/usr/lib/systemd/system/perimeter81helper.service; disabled; preset: disabled)
     Active: failed (Result: timeout) since Fri 2025-04-04 15:32:09 IDT; 18min ago
   Duration: 7min 7.252s
 Invocation: 25ffa69e02fe4564a187a4199df341d0
    Process: 1752 ExecStart=/opt/Perimeter81/artifacts/daemon -f artifacts/daemon -l /var/log/perimeter81helper.log -e /var/log/perimeter81helper-error.log --env /opt/Perimeter81/artifacts (code=killed, signal=KILL)
   Main PID: 1752 (code=killed, signal=KILL)
   Mem peak: 410.8M
        CPU: 6.550s

Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Killing process 1783 (n/a) with signal SIGKILL.
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Killing process 1784 (n/a) with signal SIGKILL.
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Killing process 1787 (n/a) with signal SIGKILL.
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Killing process 1788 (daemon) with signal SIGKILL.
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Killing process 1789 (n/a) with signal SIGKILL.
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Killing process 1790 (n/a) with signal SIGKILL.
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Main process exited, code=killed, status=9/KILL
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Failed with result 'timeout'.
Apr 04 15:32:09 shai-desktop systemd[1]: Stopped Perimeter81 helper service.
Apr 04 15:32:09 shai-desktop systemd[1]: perimeter81helper.service: Consumed 6.550s CPU time, 410.8M memory peak.

I am not sure if this output is normal for a stopped service or if it indicates an issue.

I would really appreciate if anyone knows how to solve these issues so I can ssh into the University's server peacefully.

twelveeighty

Member

Registered: 2011-09-04

Posts: 1,317

Re: Help setup Harmony SASE on Arch Linux

Are you on Manjaro?

ShaiAvr

Member

From: Israel

Registered: 2025-03-30

Posts: 27

Re: Help setup Harmony SASE on Arch Linux

No. Pure Arch

twelveeighty

Member

Registered: 2011-09-04

Posts: 1,317

Re: Help setup Harmony SASE on Arch Linux

Looking at the comments on the AUR package, you'll see that those are "known" problems.  You could try the workarounds posted there: kill the service and restart your network. Also check the service's log files perimeter81helper.log and perimeter81helper-error.log, which it inexplicably doesn't seem to forward to the journal like it should.