You are not logged in.
Hey there,
for some while we're experiencing the following problem on multiple laptops. All of them couldn't be more different, one is a lenovo legion, the other a Dell XPS. But they all share this error and are similar in their setup
All of them run with:
- wayland
- pipewire
- wireplumber
All of them use the native zoom package from AUR.
now let's come to the bug.
Whenever we try to join a zoom meeting when the laptop is using the onboard mic and audio, audio and the mic will stop working easer immediately or after a short while in the meeting. It will then break the audio for everything else, not just zoom. Only way to revive it is, completely kill zoom and restart the audio session. This bug does not appear with meetings the browser or other programs we tested, only with zoom.
So we have been frustrated with this issue since some while, but we couldn't find any hint on solving it. Hoping anyone has good idea where else we can look for. Dmesg wasn't logging anything meaningful and also elsewhere we did not really find something indicating what could be the underlying issue. It does log something about a segfault though:
[576051.826450] ZoomWebviewHost[1642382]: segfault at 19 ip 00007951bed9bdb4 sp 00007951a8bf72f0 error 6 in libcef.so[8d9adb4,7951b84b7000+b156000] likely on CPU 15 (core 7, socket 0)
[576051.826461] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[576163.283431] ZoomWebviewHost[1643005]: segfault at 19 ip 00007951bed9bdb4 sp 0000795183ffc2f0 error 6 likely on CPU 5 (core 5, socket 0)
[576163.283442] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[576180.313058] ZoomWebviewHost[1643232]: segfault at 19 ip 00007951bed9bdb4 sp 00007951a8bf72f0 error 6 in libcef.so[8d9adb4,7951b84b7000+b156000] likely on CPU 15 (core 7, socket 0)
[576180.313070] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8other logs
pipe wire
ai 20 13:02:40 ln-fn-tg pipewire[3851]: spa.alsa: hw:sofsoundwire,2p: (375 suppressed) snd_pcm_avail after recover: Datenübergabe unterbrochen (broken pipe)some zoom error (to be expected)
Mai 20 13:00:27 ln-fn-tg systemd-coredump[1643240]: [?] Process 1643202 (ZoomWebviewHost) of user 1001 dumped core.
Stack trace of thread 1643232:
#0 0x00007951bed9bdb4 n/a (libcef.so + 0x8d9bdb4)
#1 0x00007951bed9efd1 n/a (libcef.so + 0x8d9efd1)
#2 0x00007951b564def0 n/a (libc.so.6 + 0x3def0)
#3 0x00007951b57296d6 mremap (libc.so.6 + 0x1196d6)
#4 0x00007951b56b7458 realloc (libc.so.6 + 0xa7458)
#5 0x00007951ad3123f1 n/a (libchromescreenai.so + 0x1f123f1)
#6 0x00007951ad321e56 n/a (libchromescreenai.so + 0x1f21e56)
#7 0x00007951ad304c13 n/a (libchromescreenai.so + 0x1f04c13)
#8 0x00007951ad8b829b n/a (libchromescreenai.so + 0x24b829b)
#9 0x00007951ad8b7b93 n/a (libchromescreenai.so + 0x24b7b93)
#10 0x00007951ad2f010d n/a (libchromescreenai.so + 0x1ef010d)
#11 0x00007951ad8bcbbf n/a (libchromescreenai.so + 0x24bcbbf)
#12 0x00007951ad8be0ab n/a (libchromescreenai.so + 0x24be0ab)
#13 0x00007951ad8ac5cc n/a (libchromescreenai.so + 0x24ac5cc)
#14 0x00007951ac4eb8ff n/a (libchromescreenai.so + 0x10eb8ff)
#15 0x00007951ac4e7590 n/a (libchromescreenai.so + 0x10e7590)
#16 0x00007951ac4e3224 n/a (libchromescreenai.so + 0x10e3224)
#17 0x00007951ac7e2d45 n/a (libchromescreenai.so + 0x13e2d45)
#18 0x00007951ac4b4951 n/a (libchromescreenai.so + 0x10b4951)
#19 0x00007951ac7dd097 n/a (libchromescreenai.so + 0x13dd097)
#20 0x00007951ac7dc775 n/a (libchromescreenai.so + 0x13dc775)
#21 0x00007951ac4048d5 n/a (libchromescreenai.so + 0x10048d5)
#22 0x00007951ac42ccf5 n/a (libchromescreenai.so + 0x102ccf5)
#23 0x00007951ac06af2c n/a (libchromescreenai.so + 0xc6af2c)
#24 0x00007951ac06ad81 n/a (libchromescreenai.so + 0xc6ad81)
#25 0x00007951b56a57eb n/a (libc.so.6 + 0x957eb)
#26 0x00007951b5728fb4 __clone (libc.so.6 + 0x118fb4)
Stack trace of thread 1643207:
#0 0x00007951b56ade22 n/a (libc.so.6 + 0x9de22)
#1 0x00007951b56a1fda n/a (libc.so.6 + 0x91fda)
#2 0x00007951b56a2024 n/a (libc.so.6 + 0x92024)
#3 0x00007951b5729475 epoll_wait (libc.so.6 + 0x119475)
#4 0x00007951bcf01632 n/a (libcef.so + 0x6f01632)
#5 0x00007951bcf0138a n/a (libcef.so + 0x6f0138a)
#6 0x00007951bceadae5 n/a (libcef.so + 0x6eadae5)
#7 0x00007951bce74c9b n/a (libcef.so + 0x6e74c9b)
#8 0x00007951bceca1f8 n/a (libcef.so + 0x6eca1f8)
#9 0x00007951bceb945d n/a (libcef.so + 0x6eb945d)
#10 0x00007951bceca3b4 n/a (libcef.so + 0x6eca3b4)The really weird thing is, this does not happen, with any additional audio connected via usb.
Last edited by wzrdtales (2025-05-20 11:06:30)
Offline
I am using pulseAudio never had problems with zoom, but I did not test it with the the last zoom version and current kernel.
Offline
Would you
1. clean caches on ~ related with zoom
2. set disableCef=false at zoomus.conf and see journal again
3. try also zoom-system-qt
? Each workarounds are independent.
Offline