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#1 2025-05-21 20:16:17

ToxicBlotch
Member
Registered: 2025-05-21
Posts: 4

Newbie, Not able to get to the command prompt from the install Iso

Hi, I hope someone can point me at something as I have no idea what to do when you get the Grub screen to select to install Arch Linux.  Then get :-

ACPI Error: Aborting method \_SB.PC00.PEG1.PEGP._DSM due to previous error (AE_AML_LOOP_TIMEOUT) (23240827/psparse-529)

Wait a long Time

The get this :-
Timed out while waiting for udev queue to empty.  All in red.

Then I got this message :-
INFO : task (udev-worker): 377 blocked for more that 122 seconds.
            Tainted: G    W    6.14.4-arch1-2 #1
             "echo 0 > /proc/sys/kernal/hung_task_timeout_secs"

I then get this:-
I/O error, dev sdc, sector 0 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 0
Buffer I/O error on dev sdc, logical block 0, async page read.

I do have a pic of the screen with all this on it.  Before I switch it off and started to ponder how do I go about resolving this?

Any advise or pointers will be greatly recieved.

Thank you.

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#2 2025-05-21 21:49:09

cryptearth
Member
Registered: 2024-02-03
Posts: 1,448

Re: Newbie, Not able to get to the command prompt from the install Iso

what kind of system is this (laptop or desktop?) and what are its specs?

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#3 2025-05-21 22:01:34

ToxicBlotch
Member
Registered: 2025-05-21
Posts: 4

Re: Newbie, Not able to get to the command prompt from the install Iso

I am running a desktop with :-
Intel Core i9-13900K
ASUS TUF RTX 4090 GAMING OC
64Gb Ram
On a ASUS ROG STRIX Z790-E GAMING WIFI Main Board.

and the drive it will hopefully be going on is a Samsung 990 Pro

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#4 2025-05-22 07:56:23

d_fajardo
Member
Registered: 2017-07-28
Posts: 1,667

Re: Newbie, Not able to get to the command prompt from the install Iso

Are you trying to boot from USB? And if so how did you write the image to USB?

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#5 2025-05-22 09:07:14

ToxicBlotch
Member
Registered: 2025-05-21
Posts: 4

Re: Newbie, Not able to get to the command prompt from the install Iso

I am using a 256 Gb USB key.

I've Written the image to the USB using Rufus When this failed.  I retried using Etcher.

I am coming from Windows so the tools I am using to burn the image is been run from windows.

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#6 2025-05-22 09:34:59

d_fajardo
Member
Registered: 2017-07-28
Posts: 1,667

Re: Newbie, Not able to get to the command prompt from the install Iso

First make sure the image is verified as instructed in the Installation page.
Not all writing apps are the same. Have a look at: https://wiki.archlinux.org/title/USB_fl … ion_medium
There are recommendations there for Windows but dd is probably the best. With dd just make sure you are writing to the right disk.

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#7 2025-05-22 15:13:24

seth
Member
Registered: 2012-09-03
Posts: 64,044

Re: Newbie, Not able to get to the command prompt from the install Iso

There're at least three sata devices, sdc doesn't respond (reading block 0 fails, this is rather not the install iso at this point?)
=> What if you remove the "hopeful" samsung target?

I also guess that the other disk holds windows?
=> 3rd link below. Mandatory.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

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#8 2025-05-22 20:57:19

ToxicBlotch
Member
Registered: 2025-05-21
Posts: 4

Re: Newbie, Not able to get to the command prompt from the install Iso

Thank you all for your pointers.

I recreated the install media going a little old school and burning an install DVD.
I also Pulled every disk out of my machine other that the disc that I wanted it installing on. 

Everything worked well. 

Again thank you for your pointers.  I'm now a new Arch user.

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#9 2025-05-22 21:35:23

seth
Member
Registered: 2012-09-03
Posts: 64,044

Re: Newbie, Not able to get to the command prompt from the install Iso

\o/
Please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.

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