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#1 2025-05-31 19:11:05

Jareckt
Member
Registered: 2025-02-22
Posts: 12

[Resolved]GPU Hang when playing World of Warcraft

Hi.


I'm not sure where to start troubleshooting this specific issue, i'm just getting GPU HANG when i'm only playing WoW through lutris.

What i've tried so far is changing kernel to LTS and Zen to see if either of those resolved the issue.

Also tried to use Direct11 instead of Direct12

Had issues with GE-Proton 8-23, but installed the new proton 10-x tried -2 and -3 versions same issue.

Should say that i'm not sure when this happens, might be because of the new mesa driver update that has broken something, because i've played for a few weeks with no issue at all. And suddenly after an update it started to happen, and when the new Mesa 25.1.1-arch1-2 came out it happens all the time when i boot up World of Warcraft, as the only game, seen improvements in dota and other games, and i never get a hang in those.

But with wow, it is within the first 30 sec.

Been playing with this error for a bit, and then all of a sudden everything works again.

But if any had any pointers to how to improve my own troubleshooting, because this working suddenly is quite annoying.

DMESG error: 
[ 2270.502750] i915 0000:03:00.0: [drm] GPU HANG: ecode 12:1:84dfd7f5, in WoW.exe [34308]
[ 2270.502902] i915 0000:03:00.0: [drm] WoW.exe[34308] context reset due to GPU hang

this is my vulkaninfo

==========
VULKANINFO
==========

Vulkan Instance Version: 1.4.313


Instance Extensions: count = 25
-------------------------------
VK_EXT_acquire_drm_display             : extension revision 1
VK_EXT_acquire_xlib_display            : extension revision 1
VK_EXT_debug_report                    : extension revision 10
VK_EXT_debug_utils                     : extension revision 2
VK_EXT_direct_mode_display             : extension revision 1
VK_EXT_display_surface_counter         : extension revision 1
VK_EXT_headless_surface                : extension revision 1
VK_EXT_surface_maintenance1            : extension revision 1
VK_EXT_swapchain_colorspace            : extension revision 5
VK_KHR_device_group_creation           : extension revision 1
VK_KHR_display                         : extension revision 23
VK_KHR_external_fence_capabilities     : extension revision 1
VK_KHR_external_memory_capabilities    : extension revision 1
VK_KHR_external_semaphore_capabilities : extension revision 1
VK_KHR_get_display_properties2         : extension revision 1
VK_KHR_get_physical_device_properties2 : extension revision 2
VK_KHR_get_surface_capabilities2       : extension revision 1
VK_KHR_portability_enumeration         : extension revision 1
VK_KHR_surface                         : extension revision 25
VK_KHR_surface_protected_capabilities  : extension revision 1
VK_KHR_wayland_surface                 : extension revision 6
VK_KHR_xcb_surface                     : extension revision 6
VK_KHR_xlib_surface                    : extension revision 6
VK_LUNARG_direct_driver_loading        : extension revision 1
VK_NV_display_stereo                   : extension revision 1

Instance Layers: count = 7
--------------------------
VK_LAYER_FROG_gamescope_wsi_x86_64 Gamescope WSI (XWayland Bypass) Layer (x86_64) 1.3.221  version 1
VK_LAYER_MANGOHUD_overlay_x86_64   Vulkan Hud Overlay                             1.3.0    version 1
VK_LAYER_NV_optimus                NVIDIA Optimus layer                           1.4.303  version 1
VK_LAYER_VALVE_steam_fossilize_32  Steam Pipeline Caching Layer                   1.3.207  version 1
VK_LAYER_VALVE_steam_fossilize_64  Steam Pipeline Caching Layer                   1.3.207  version 1
VK_LAYER_VALVE_steam_overlay_32    Steam Overlay Layer                            1.3.207  version 1
VK_LAYER_VALVE_steam_overlay_64    Steam Overlay Layer                            1.3.207  version 1

Devices:
========
GPU0:
        apiVersion         = 1.4.311
        driverVersion      = 25.1.1
        vendorID           = 0x8086
        deviceID           = 0x56a0
        deviceType         = PHYSICAL_DEVICE_TYPE_DISCRETE_GPU
        deviceName         = Intel(R) Arc(tm) A770 Graphics (DG2)
        driverID           = DRIVER_ID_INTEL_OPEN_SOURCE_MESA
        driverName         = Intel open-source Mesa driver
        driverInfo         = Mesa 25.1.1-arch1.2
        conformanceVersion = 1.4.0.0
        deviceUUID         = 8680a056-0800-0000-0300-000000000000
        driverUUID         = 15f5e566-8228-2ada-5f15-fbf4d4703ff2

Ended up reinstalling all GPU drivers and the issue resolved itself.

Last edited by Jareckt (2025-06-07 13:29:39)

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#2 2025-06-01 00:54:55

mytArch
Member
Registered: 2024-11-16
Posts: 70

Re: [Resolved]GPU Hang when playing World of Warcraft

Code tags generate more happiness than plain text.

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#3 2025-06-07 13:28:20

Jareckt
Member
Registered: 2025-02-22
Posts: 12

Re: [Resolved]GPU Hang when playing World of Warcraft

Okay, thanks for the helpful reply

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