Arch Linux

midian

Member

Registered: 2019-02-21

Posts: 57

"Wrong diagnostic page". Hard drive failure?

Dear Arch gurus,
I bought a new WD Passport USB drive (5TB), and I spent hours copying my backups there.
However, every time I connect this drive to an usb port I notice this message:

[19815.228983] usb 4-1.1: new SuperSpeed USB device number 8 using xhci_hcd
[19815.240451] usb 4-1.1: New USB device found, idVendor=1058, idProduct=260d, bcdDevice=20.07
[19815.240465] usb 4-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[19815.240467] usb 4-1.1: Product: My Passport 260D
[19815.240469] usb 4-1.1: Manufacturer: Western Digital
[19815.241627] usb-storage 4-1.1:1.0: USB Mass Storage device detected
[19815.242506] scsi host0: usb-storage 4-1.1:1.0
[19816.271103] scsi 0:0:0:0: Direct-Access     WD       My Passport 260D 2007 PQ: 0 ANSI: 6
[19816.271761] scsi 0:0:0:1: Enclosure         WD       SES Device       2007 PQ: 0 ANSI: 6
[19816.275072] ses 0:0:0:1: Attached Enclosure device
[19816.276321] sd 0:0:0:0: [sda] Spinning up disk...
[19816.276566] ses 0:0:0:1: Wrong diagnostic page; asked for 1 got 8
[19816.276571] ses 0:0:0:1: Failed to get diagnostic page 0x1
[19816.276574] ses 0:0:0:1: Failed to bind enclosure -19

I tried all usb ports but I always see the last 3 lines in dmesg (but not other i/o errors.)

The few discussions I found about that message are about failing Passport drives (!!!) and data corruption, so I checked... SMART shows no errors in "attributes", and the short self-test passes. "Check filesystem" in Gnome Disks says "undamaged".

Any idea what's going on?

midian

Member

Registered: 2019-02-21

Posts: 57

Re: "Wrong diagnostic page". Hard drive failure?

Um, maybe it wasn't as important as I thought. It seems "SES" is needed "to enable features such as password protection, LED control, and access to the unit label". I don't used hardware encryption anyway, just noticed the LED keeps blinking even after disconnecting the drive but nothing else.