You are not logged in.

Pages: 1 2

#1 2025-11-15 19:17:16

0liver
Member
Registered: 2014-05-20
Posts: 63

screenshot no longer saves

since about 2 months during which i already installed several updates (pacman -Syu), in vain hoping the problem goes away: screenshot no longer works.

i can do one but when i do 'save screenshot' the requester greys out and does nothing. it hangs.

at least on the title line of the requester i can right click and chose 'close'.

any idea please what's wrong?

Linux L3800 6.17.8-arch1-1 #1 SMP PREEMPT_DYNAMIC Fri, 14 Nov 2025 06:54:20 +0000 x86_64 GNU/Linux

Last edited by 0liver (2025-11-15 19:37:52)

Offline

#2 2025-11-15 19:31:41

killertofus
Member
Registered: 2025-02-10
Posts: 89

Re: screenshot no longer saves

what screenshot app are you using?

Offline

#3 2025-11-15 19:35:31

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

the built-in: if i click on help it shows 'desktop user guide - tools and utilities'

Last edited by 0liver (2025-11-15 19:35:45)

Offline

#4 2025-11-15 21:40:50

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

Built-in to what?
What desktop environment is this?

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#5 2025-11-16 08:20:46

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

Screenshot tool for the MATE desktop

Offline

#6 2025-11-16 08:30:05

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

Do you get any glycin related errors resp. does it work when you install https://aur.archlinux.org/packages/gdk-pixbuf2-noglycin and https://aur.archlinux.org/packages/librsvg-noglycin ?

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#7 2025-11-16 08:58:25

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

i don't see any glycin related errors.

to install ..noglycin would require these dependencies (121 MB download):

Packages (18) compiler-rt-21.1.5-1  docbook-xml-4.5-11  docbook-xsl-1.79.2-9  glib2-docs-2.86.1-1  gtk-doc-1.35.1-1  lld-21.1.5-1  python-lxml-6.0.2-1  python-magic-1:0.4.27-5  python-mako-1.3.10-1  python-markdown-3.10.0-1  python-smartypants-2.0.2-1  python-typogrify-2.1.0-1  cargo-c-0.10.18-1  gi-docgen-2025.5-1  gobject-introspection-1.86.0-1  llvm-21.1.5-1  rust-1:1.91.1-2  vala-0.56.18-5

to avoid this, I'd instead rather like to install an alternative (lightweight) screenshot utility.

Last edited by 0liver (2025-11-16 08:59:03)

Offline

#8 2025-11-16 09:08:14

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

https://archlinux.org/packages/extra/x86_64/scrot/
But

i don't see any glycin related errors.

mate-screenshot

does that print anything when failing to save a screenshot?
Do you get any xdg-desktop-portal related errors in the system journal?

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#9 2025-11-16 09:37:15

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

Nov 16 10:31:45 L3800 xdg-desktop-portal-gtk[1314]: Backend call failed: Cannot invoke method; proxy is for the well-known name “org.freedesktop.ScreenSaver” without an owner, and proxy was constructed with the G_DBUS_PROXY_FLAGS_DO_NOT_AUTO_START flag

found a post which mentioned this problem is related to org.freedesktop.Platform. here's my flatpak list:

$flatpak list
Name                                                         Application ID                                   Version            Branch            Installation
HandBrake                                                    fr.handbrake.ghb                                 1.3.3              stable            system
Freedesktop.org Application Platform version 1.6             org.freedesktop.Platform                         1.6                1.6               system
default                                                      org.freedesktop.Platform.GL.default                                 20.08             system
Intel VAAPI Driver                                           org.freedesktop.Platform.VAAPI.Intel                                1.6               system
Intel                                                        org.freedesktop.Platform.VAAPI.Intel                                20.08             system
FFmpeg extension                                             org.freedesktop.Platform.ffmpeg                                     1.6               system
openh264                                                     org.freedesktop.Platform.openh264                2.1.0              2.0               system
GNOME Application Platform version 40                        org.gnome.Platform                                                  40                system

Last edited by 0liver (2025-11-16 10:06:31)

Offline

#10 2025-11-16 13:00:29

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

Do you have https://archlinux.org/packages/extra/x8 … rtal-xapp/ ?

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#11 2025-11-16 15:13:32

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

$ pacman -Q xdg-desktop-portal-xapp
error: package 'xdg-desktop-portal-xapp' was not found

Offline

#12 2025-11-16 15:23:39

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

The implication would be to add it since it's the relevant portal implementation for your DE…

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#13 2025-11-16 16:56:19

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

$ pacman -S extra/xdg-desktop-portal-xapp
resolving dependencies...
looking for conflicting packages...

Packages (1) xdg-desktop-portal-xapp-1.1.2-1

Total Download Size:   0.04 MiB
Total Installed Size:  0.16 MiB

:: Proceed with installation? [Y/n] 
:: Retrieving packages...
 xdg-desktop-portal-xapp-1.1.2-1-x86_64       45.3 KiB  63.5 KiB/s 00:01 [########################################] 100%
(1/1) checking keys in keyring                                           [########################################] 100%
(1/1) checking package integrity                                         [########################################] 100%
(1/1) loading package files                                              [########################################] 100%
(1/1) checking for file conflicts                                        [########################################] 100%
(1/1) checking available disk space                                      [########################################] 100%
:: Processing package changes...
(1/1) installing xdg-desktop-portal-xapp                                 [########################################] 100%
:: Running post-transaction hooks...
(1/3) Reloading user manager configuration...
(2/3) Arming ConditionNeedsUpdate...
(3/3) Updating the desktop file MIME type cache...

didn't help to fix screenshot. maybe this entry in system journal helps; guess it appeared during the installation of xdg-desktop-portal-xapp:

Nov 16 17:39:40 L3800 dbus-broker-launch[964]: Service file '/usr/share//dbus-1/services/org.freedesktop.mate.Notifications.service' is not named after the D-Bus name 'org.freedesktop.Notifications'.

Last edited by 0liver (2025-11-16 17:00:04)

Offline

#14 2025-11-16 17:15:16

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

That line is uncritical and irrelevant.
Please post your complete system journal for the boot: 

sudo journalctl -b | curl -F 'file=@-' 0x0.st

after attempting to save a screenshot.

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#15 2025-11-16 17:31:53

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

https://0x0.st/Kf-G.txt

Offline

#16 2025-11-16 17:41:28

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

Disable systemd-networkd
There's no trace of the screenshot tool, all portal messages concern the screensaver - I don't think this has anyhing to do w/ glycin or portals.
Does the screenshot tool work for a fresh user?

Also seth wrote:
mate-screenshot

does that print anything when failing to save a screenshot?

Edit: this isn't you?
https://github.com/mate-desktop/mate-utils/issues/369

Last edited by seth (2025-11-16 17:43:23)

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#17 2025-11-16 17:46:32

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

no, it's not me

Offline

#18 2025-11-16 17:51:42

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

seth wrote:

Disable systemd-networkd

systemctl disable systemd-networkd.service
Removed '/etc/systemd/system/sockets.target.wants/systemd-networkd.socket'.
Removed '/etc/systemd/system/network-online.target.wants/systemd-networkd-wait-online.service'.
Removed '/etc/systemd/system/multi-user.target.wants/systemd-networkd.service'.
Removed '/etc/systemd/system/dbus-org.freedesktop.network1.service'.
Disabling 'systemd-networkd.service', but its triggering units are still active:
systemd-networkd-varlink.socket, systemd-networkd.socket

Offline

#19 2025-11-16 18:03:24

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

Does the screenshot tool work for a fresh user?

the requester of mate-screenshot greys out and also hangs as soon as i click 'save'

it doesn't print anything

Last edited by 0liver (2025-11-16 18:05:00)

Offline

#20 2025-11-16 18:04:34

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

Please don't bump, edit your previous post it nobody has yet replied.

You can also disable the socket but fwwi I doubt this is the cause of the problem at hand.
Then please check what happens when running mate-screenshot from the commandline.

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#21 2025-11-16 18:09:54

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

$ systemctl disable systemd-networkd-varlink.socket
$ systemctl disable systemd-networkd.socket
$ mate-screenshot

doesn't print anything

Offline

#22 2025-11-16 18:11:14

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

Not even when you try to save the screenshot?

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

#23 2025-11-16 18:12:04

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

Not even when i try to save the screenshot.

Offline

#24 2025-11-16 18:14:25

0liver
Member
Registered: 2014-05-20
Posts: 63

Re: screenshot no longer saves

I appreciate your help very much. Thank you! may i please ask for a break until tomorrow?
[please excuse; i will edit next time instead of new post]

Last edited by 0liver (2025-11-16 18:15:37)

Offline

#25 2025-11-16 18:23:09

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 70,876

Re: screenshot no longer saves

You don't have to excuse yourself - this is async by nature.
Tomorrow run 

strace -o /tmp/matess.strace -f mate-screenshot

try to save a screenshot and then 

cat /tmp/matess.strace | curl -F 'file=@-' 0x0.st

How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

Offline

Pages: 1 2

Board footer

Powered by FluxBB