Arch Linux

leedaz

Member

Registered: 2020-10-21

Posts: 13

Laptop turns off when power cable connected to recharge.

Hello. This is a week old install using Archinstall script (KDE Wayland). In October 2024 I installed Arch manually, and decided to reinstall last week partially because of this same issue and also to debloat. I have been busy so this is the first opportunity I had to report this, but it has been an issue for 3 or 4 months. I didn't notice anything that might have changed then, to start this off as everything was normal from October 24 until around May 2025.
I was on linux kernel until September, changed to linux-lts and it seemed to stop for a couple of recharges, but soon came back. I mainly keep the laptop plugged in, but maybe once a week it gets unplugged. I have UEFI setting to only charge from 40% to 80%, in reality in the OS it goes from 38% to 79%.

Here is the journal from the minutes leading up until I need to restart...

 
Nov 23 11:37:28 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:37:28 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:37:30 archlee systemd[1]: NetworkManager-dispatcher.service: Deactivated successfully.
Nov 23 11:38:34 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:38:34 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:39:00 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:39:00 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:39:07 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:39:07 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:41:08 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
Nov 23 11:41:08 archlee rtkit-daemon[1537]: Supervising 8 threads of 4 processes of 1 users.
-- Boot 3529fd513b5f4ac5b07f6e5881d78de6 --
Nov 23 11:42:30 archlee kernel: Linux version 6.12.58-1-lts (linux-lts@archlinux) (gcc (GCC) 15.2.1 20251112, GNU ld (GNU Binutils) 2.45.1) #1 SMP PREEMPT_DYNAMIC Fri, 14 Nov 2025 05:38:58 +0000
Nov 23 11:42:30 archlee kernel: Command line: initrd=\initramfs-linux-lts.img cryptdevice=PARTUUID=b7b9457b-f702-4abf-9a1b-e47ed01f2c45:root root=/dev/mapper/root zswap.enabled=0 rw quiet splash rootfstype=ext4

I videoed it this time, and shared it from Filen..
https://app.filen.io/#/d/adba10b8-8b79- … 6474326874

Hopefully someone can help. Thanks.

Last edited by leedaz (2025-11-23 12:08:39)

jl2

Member

From: 47° 18' N 8° 34' E

Registered: 2022-06-01

Posts: 1,120

Re: Laptop turns off when power cable connected to recharge.

This doesn't look like it's related to the OS, your PC simply crashes.

Do you have a parrallel windows install or what makes you suspect linux?

Last edited by jl2 (2025-11-26 10:07:49)

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leedaz

Member

Registered: 2020-10-21

Posts: 13

Re: Laptop turns off when power cable connected to recharge.

Hi jl2. I only use Linux on this laptop. It has worked fine with Arch over 3 different installs since I bought it in 2022. It might be that the hardware is failing at some point, but impossible to say. I hoped someone else was having similar issues, but it seems not. It isn't a big problem though. Cheers.

seth

Member

From: Don't DM me only for attention

Registered: 2012-09-03

Posts: 71,152

Re: Laptop turns off when power cable connected to recharge.

Boot some live distro, test the behavior there, maybe even first just enter the UEFI and plug the charger there.

Hard reboots are down to
* overheated
* underpowered
* bad RAM
* bad CPU

The question is: does the charger trigger some ACPI event that causes any of those conditions or does it all happen on the hardware level directly.

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leedaz

Member

Registered: 2020-10-21

Posts: 13

Re: Laptop turns off when power cable connected to recharge.

Thanks seth, I have been thinking about doing that, I have MX Linux on a usb stick, I will boot that and run down the battery and try plugging back in. Also will try booting into UEFI and unplug - plug. Will report back. Cheers.

leedaz

Member

Registered: 2020-10-21

Posts: 13

Re: Laptop turns off when power cable connected to recharge.

Just coming back to confirm a few things... Plugging power in UEFI interface does nothing.

I removed power-profiles-daemon disabled UEFI battery control and installed tlp. After much toil I have discovered this laptop (PC Specialist Lafité Pro Series) which has Tuxedo drivers installed for keyboard backlight etc, does not support charge thresholds other than from within UEFI.  (Also not available in KDE advanced power settings).

It appears that Tuxedo drivers includes a module 'tuxedo_nb04_power_profiles', but modprobing that gives an error message, and I was well in over my head by that point !

I reversed everything and am now back to square one, but after 4 times this last week, running down the battery to 38% and plugging in, twice it just started charging back up as normal, and twice the power cut out !! So it seems to be a random problem, I'm no nearer to solving it, but it isn't the end of the world.

In future, I'll power down at 38%, plug back in and boot up. a little inconvenient but no biggie really.

I will boot into a live usb at some point and try there when I get time.

Cheers all, have a good weekend.

seth

Member

From: Don't DM me only for attention

Registered: 2012-09-03

Posts: 71,152

Re: Laptop turns off when power cable connected to recharge.

I have MX Linux on a usb stick, I will boot that and run down the battery and try plugging back in.

Did you and have any results on that as well?

running down the battery to 38% and plugging in

For clarification: it's *only* around 38%? You can drain the system to 20% and then plug the charger and by fine?
And I assume

I have UEFI setting to only charge from 40% to 80%, in reality in the OS it goes from 38% to 79%.

there's also no problem  w/o those constraints (particularly the lower one)?

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How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

leedaz

Member

Registered: 2020-10-21

Posts: 13

Re: Laptop turns off when power cable connected to recharge.

Hi seth, I will try a distro on USB stick when I get a minute.  Regarding letting the battery run down below 38%, no I have not tried it. I will give that a go today or tomorrow and report back. Thanks for the tips.