Arch Linux

mms1313

Member

Registered: 2025-08-06

Posts: 27

Steam stuck at 'Loading user data...'

Steam gets stuck when launching when it says 'Loading user data...'

This is what i get when running steam from the terminal:

steam.sh[40462]: Running Steam on arch rolling 64-bit
steam.sh[40462]: STEAM_RUNTIME is enabled automatically
setup.sh[40514]: Steam runtime environment up-to-date!
steam.sh[40462]: Log already open
steam.sh[40462]: Steam client's requirements are satisfied
CProcessEnvironmentManager is ready, 6 preallocated environment variables.
[2026-02-13 18:13:25] Startup - updater built Jan 21 2026 17:12:15
[2026-02-13 18:13:25] Startup - Steam Client launched with: '/home/mark/.local/share/Steam/ubuntu12_32/steam' '-srt-logger-opened'
02/13 18:13:25 minidumps folder is set to /tmp/dumps
02/13 18:13:25 Init: Installing breakpad exception handler for appid(steam)/version(1769025840)/tid(40571)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
CProcessEnvironmentManager is ready, 6 preallocated environment variables.
[2026-02-13 18:13:25] Process started with command-line: '/home/mark/.local/share/Steam/ubuntu12_32/steam' '-child-update-ui' '-child-update-ui-socket' '8' '-srt-logger-opened'
02/13 18:13:25 minidumps folder is set to /tmp/dumps
[2026-02-13 18:13:25] Using update UI: xwin
02/13 18:13:25 Init: Installing breakpad exception handler for appid(steam)/version(0)/tid(40572)
[2026-02-13 18:13:25] Create window
[2026-02-13 18:13:25] Loading cached metrics from disk (/home/mark/.local/share/Steam/package/steam_client_metrics.bin)
[2026-02-13 18:13:25] Using the following download hosts for Public, Realm steamglobal
[2026-02-13 18:13:25] 1. https://client-update.fastly.steamstatic.com, /, Realm 'steamglobal', weight was 900, source = 'update_hosts_cached.vdf'
[2026-02-13 18:13:25] 2. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 400, source = 'update_hosts_cached.vdf'
[2026-02-13 18:13:25] 3. https://client-update.steamstatic.com, /, Realm 'steamglobal', weight was 1, source = 'baked in'
[2026-02-13 18:13:25] Checking for update on startup
[2026-02-13 18:13:25] Checking for available updates...
[2026-02-13 18:13:25] Downloading manifest: https://client-update.fastly.steamstati … t_ubuntu12
[2026-02-13 18:13:25] Manifest download: send request
[2026-02-13 18:13:25] Set percent complete: 0
[2026-02-13 18:13:25] Set status message: Checking for available updates...
[2026-02-13 18:13:25] Set percent complete: -1
[2026-02-13 18:13:25] Manifest download: waiting for download to finish
[2026-02-13 18:13:25] Manifest download: finished
[2026-02-13 18:13:25] Download skipped: /steam_client_ubuntu12 version 1769025840, installed version 1769025840, existing pending version 0
[2026-02-13 18:13:25] Nothing to do
[2026-02-13 18:13:25] Verifying installation...
[2026-02-13 18:13:25] Verifying all executable checksums
[2026-02-13 18:13:25] Set percent complete: -1
[2026-02-13 18:13:25] Set status message: Verifying installation...
[2026-02-13 18:13:26] Verification complete
UpdateUI: skip show logo
[2026-02-13 18:13:26] Destroy window
[2026-02-13 18:13:26] Shutdown

Steam logging initialized: directory: /home/mark/.local/share/Steam/logs

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf61c0370
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf61becc0
02/13 18:13:27 minidumps folder is set to /tmp/dumps
02/13 18:13:27 Init: Installing breakpad exception handler for appid(steamsysinfo)/version(1769025840)/tid(40581)
Running query: 1 - GpuTopology
Response: gpu_topology {
  gpus {
    id: 1
    name: "NVIDIA GeForce RTX 4060 Ti"
    vram_size_bytes: 8585740288
    driver_id: k_EGpuDriverId_NvidiaProprietary
    driver_version_major: 590
    driver_version_minor: 48
    driver_version_patch: 1
    luid: 0
  }
  default_gpu_id: 1
}

Exit code: 0
Saving response to: /tmp/steameHPFnD - 53 bytes
steamwebhelper.sh[40585]: Starting steamwebhelper under bootstrap steamrt steam runtime via: /home/mark/.local/share/Steam/steamrt64/pv-runtime/steam-runtime-steamrt/_v2-entry-point
steamwebhelper.sh[40585]: Starting steamwebhelper with steamrt steam runtime at /home/mark/.local/share/Steam/steamrt64/pv-runtime/steam-runtime-steamrt/_v2-entry-point
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 40705
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
exec ./steamwebhelper -nocrashdialog -lang=en_US -cachedir=/home/mark/.local/share/Steam/config/htmlcache -steampid=40571 -buildid=1769025840 -steamid=0 -logdir=/home/mark/.local/share/Steam/logs -uimode=7 -startcount=0 -steamuniverse=Public -realm=Global -clientui=/home/mark/.local/share/Steam/clientui -steampath=/home/mark/.local/share/Steam/ubuntu12_32/steam -launcher=0 --valve-initial-threadpool-size=4 --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/mark/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --disable-component-update --gaia-url=http://disabled.invalid --enable-features=PlatformHEVCDecoderSupport --disable-features=WinRetrieveSuggestionsOnlyOnDemand,SpareRendererForSitePerProcess,DcheckIsFatal,BlockPromptsIfIgnoredOften,ValveFFmpegAllowLowDelayHEVC
/usr/share/themes/Flat-Remix-GTK-Blue-Dark/gtk-2.0/main.rc:733: error: unexpected identifier 'direction', expected character '}'
reaping pid: 40572 -- steam
[2026-02-13 18:15:27] Background update loop checking for update. . .
[2026-02-13 18:15:27] Checking for available updates...
[2026-02-13 18:15:27] Downloading manifest: https://client-update.fastly.steamstati … t_ubuntu12
[2026-02-13 18:15:27] Manifest download: send request
[2026-02-13 18:15:27] Manifest download: waiting for download to finish
[2026-02-13 18:15:28] Manifest download: finished
[2026-02-13 18:15:28] Download skipped by HTTP 304 Not Modified
[2026-02-13 18:15:28] Nothing to do
src/clientdll/steamengine.cpp (2844) : Assertion Failed: CSteamEngine::BMainLoop appears to have stalled > 15 seconds without event signalled
src/clientdll/steamengine.cpp (2844) : Assertion Failed: CSteamEngine::BMainLoop appears to have stalled > 15 seconds without event signalled
assert_20260213182035_37.dmp[41809]: Uploading dump (out-of-process)
/tmp/dumps/assert_20260213182035_37.dmp
assert_20260213182035_37.dmp[41809]: Finished uploading minidump (out-of-process): success = yes
assert_20260213182035_37.dmp[41809]: response: CrashID=bp-2113d22e-964f-445b-a5a2-60c122260213
assert_20260213182035_37.dmp[41809]: file ''/tmp/dumps/assert_20260213182035_37.dmp'', upload yes: ''CrashID=bp-2113d22e-964f-445b-a5a2-60c122260213''
src/common/pipes.cpp (900) : fatal stalled cross-thread pipe.
src/common/pipes.cpp (900) : fatal stalled cross-thread pipe.
src/common/pipes.cpp (900) : Fatal assert; application exiting
src/common/pipes.cpp (900) : Fatal assert; application exiting
02/13 18:26:26 Init: Installing breakpad exception handler for appid(steam)/version(1769025840)/tid(40571)
assert_20260213182626_40.dmp[42099]: Uploading dump (out-of-process)
/tmp/dumps/assert_20260213182626_40.dmp
assert_20260213182626_40.dmp[42099]: Finished uploading minidump (out-of-process): success = yes
assert_20260213182626_40.dmp[42099]: response: CrashID=bp-8cc25c39-cb80-4b76-a1a5-20e872260213
assert_20260213182626_40.dmp[42099]: file ''/tmp/dumps/assert_20260213182626_40.dmp'', upload yes: ''CrashID=bp-8cc25c39-cb80-4b76-a1a5-20e872260213''

And then i have to force quit steam by using: pkill -9 steam
The only thing i have tried is reinstalling that didnt work.

I have had this issue in a long time, and only now i need it, thanks in advance.

Last edited by mms1313 (2026-02-13 17:26:01)

Tux1

Member

Registered: 2026-01-28

Posts: 6

Re: Steam stuck at 'Loading user data...'

Okay seriously what the hell is going on with Steam recently? Valves very own SteamOS uses a modified version of Arch, it shouldn't be this big of a problem.

07LinuxBlindDodo

Member

Registered: 2026-02-12

Posts: 1

Re: Steam stuck at 'Loading user data...'

Exactly the same here. It's the first time trying to launch Steam on Arch, so I wondered if I was the mistake.