(resolved)Can't print

cphase · 2007-04-30 19:11:05

Yes the backend is set to CUPS.

cphase · 2007-04-30 19:25:38

I am @ work now so I can't check this on my box :http://forum.xfce.org/index.php?topic=3160.0

cphase · 2007-05-01 03:09:00

Installed a2ps and now it prints like a charm!!!

gradgrind · 2007-05-01 04:46:18

Congratulations!

The only thing is, how come I could print a file without a2ps ??? (I checked - I don't have it installed)

Shirakawasuna · 2007-05-01 05:07:10

still having problems with hp-toolbox?

cphase · 2007-05-01 13:23:35

Shirakawasuna wrote:

still having problems with hp-toolbox?

Yes I am , haven't had time to fix it yet, Any ideas?

The only thing is, how come I could print a file without a2ps ??? (I checked - I don't have it installed)

I don't know gradgrind, can't explain that one!

Cancel · 2007-05-04 05:40:01

I get the same error when I run hp-toolbox.

HP Linux Imaging and Printing System (ver. 1.7.4)
HP Device Manager ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Traceback (most recent call last):
  File "/usr/bin/hp-toolbox", line 159, in <module>
    toolbox = DevMgr4(hpiod_sock, hpssd_sock, toolboxCleanup, __version__)
  File "/usr/share/hplip/ui/devmgr4.py", line 152, in __init__
    self.user_settings = utils.UserSettings()
  File "/usr/share/hplip/base/utils.py", line 541, in __init__
    self.load()
  File "/usr/share/hplip/base/utils.py", line 643, in load
    self.cmd_scan = user_cfg.commands.scan or self.cmd_scan
AttributeError: 'UserSettings' object has no attribute 'cmd_scan'

I can print fine, use cups fine, but can't access the printer through hp-toolbox. It is a networked All-In-One printer (hp6310). I don't know if this helps, but I am using Gnome. Any help would be greatly appreciated!!

gradgrind · 2007-05-04 10:09:07

Actually, when I read the error message, it looks like a program bug.

I would suggest looking for a bug tracker on the hplip site, and see if this has been reported. If not, you should report it, giving details of your hardware and software set-up.

cphase · 2007-05-04 16:45:50

I can print fine, use cups fine, but can't access the printer through hp-toolbox. It is a networked All-In-One printer (hp6310). I don't know if this helps, but I am using Gnome. Any help would be greatly appreciated!!

I am using XFCE so as gradgrind says it may be a bug, I will look into it this weekend and let you know.

Actually, when I read the error message, it looks like a program bug.
I would suggest looking for a bug tracker on the hplip site, and see if this has been reported. If not, you should report it, giving details of your hardware and software set-up.

I will this weekend, haven't had a chance yet to look for the problem. Thanks!

jarturoar · 2007-05-09 02:02:10

Cancel wrote:

I get the same error when I run hp-toolbox.

HP Linux Imaging and Printing System (ver. 1.7.4)
HP Device Manager ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Traceback (most recent call last):
  File "/usr/bin/hp-toolbox", line 159, in <module>
    toolbox = DevMgr4(hpiod_sock, hpssd_sock, toolboxCleanup, __version__)
  File "/usr/share/hplip/ui/devmgr4.py", line 152, in __init__
    self.user_settings = utils.UserSettings()
  File "/usr/share/hplip/base/utils.py", line 541, in __init__
    self.load()
  File "/usr/share/hplip/base/utils.py", line 643, in load
    self.cmd_scan = user_cfg.commands.scan or self.cmd_scan
AttributeError: 'UserSettings' object has no attribute 'cmd_scan'

I can print fine, use cups fine, but can't access the printer through hp-toolbox. It is a networked All-In-One printer (hp6310). I don't know if this helps, but I am using Gnome. Any help would be greatly appreciated!!

I can confirm this too

cphase · 2007-05-09 15:53:45

Thanks for the post jarturoar. I haven't had a chance to look into the problem yet. If anyone gets to it bfore I do let me know. I will try to find an answer this week. Thanks!

cphase · 2007-05-11 23:05:07

Well I sent our hp-toolbox error over to the HP mailinglist. Hope to have some info soon.

jarturoar · 2007-05-12 00:52:44

cphase wrote:

Well I sent our hp-toolbox error over to the HP mailinglist. Hope to have some info soon.

Lets hope so!

Thank you!

cphase · 2007-05-15 22:14:19

Had to go out of town due to death in family. Got a response asking for more info. Will b back Sunday.

cphase · 2007-05-16 15:55:52

According to the HP mailing list "This was fixed in 1.7.4a". Thats all I have so far.

jarturoar · 2007-05-19 02:02:46

Well my friends as stated in the HP mailing list.

I've just installed xsane and hp-toolbox is up and running

cphase · 2007-05-19 14:59:35

Sounded like u had it fixed from the last email u sent Don.Glad it is fixed. I will b back in town tomorrow and will get mine fixed. Thanks for ur help jarturoar!!!!

Cancel · 2007-05-20 05:21:04

As jarturoar stated, I re-installed xsane and hp-toolbox works now. I don't know if the two are related or not, but I feel alot better now!!

Shirakawasuna · 2007-05-20 08:02:16

confirmed, simply getting xsane fixed the issue for me, I'll contact the maintainer and see if it should be included as a dependency or at least mentioned in the install notes.

jarturoar · 2007-05-20 15:13:08

cphase wrote:

Sounded like u had it fixed from the last email u sent Don.Glad it is fixed. I will b back in town tomorrow and will get mine fixed. Thanks for ur help jarturoar!!!!

No problem.
Has been a pleasure

cphase · 2007-05-20 15:34:33

Just arrived back in town. Installed xsane and hp-toolbox is working fine. Thanks again for everyones help. Much appreciated!

mclabaut · 2007-10-01 09:05:08

cphase wrote:

Shirakawasuna wrote:

I get the exact same message as you with hp-toolbox, I'm going to compile it from source and see if it's the arch package or upstream.

What message are you getting? I haven't gotten hp-toolbox to run yet:

 hp-toolbox

HP Linux Imaging and Printing System (ver. 1.7.4)
HP Device Manager ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Traceback (most recent call last):
  File "/usr/bin/hp-toolbox", line 159, in <module>
    toolbox = DevMgr4(hpiod_sock, hpssd_sock, toolboxCleanup, __version__)
  File "/usr/share/hplip/ui/devmgr4.py", line 152, in __init__
    self.user_settings = utils.UserSettings()
  File "/usr/share/hplip/base/utils.py", line 541, in __init__
    self.load()
  File "/usr/share/hplip/base/utils.py", line 643, in load
    self.cmd_scan = user_cfg.commands.scan or self.cmd_scan
AttributeError: 'UserSettings' object has no attribute 'cmd_scan'

If you can install one of"xsane", "kooka", or "xscanimage", the error should go away.

Arch Linux

#26 2007-04-30 19:11:05

Re: (resolved)Can't print

#27 2007-04-30 19:25:38

Re: (resolved)Can't print

#28 2007-05-01 03:09:00

Re: (resolved)Can't print

#29 2007-05-01 04:46:18

Re: (resolved)Can't print

#30 2007-05-01 05:07:10

Re: (resolved)Can't print

#31 2007-05-01 13:23:35

Re: (resolved)Can't print

#32 2007-05-04 05:40:01

Re: (resolved)Can't print

#33 2007-05-04 10:09:07

Re: (resolved)Can't print

#34 2007-05-04 16:45:50

Re: (resolved)Can't print

#35 2007-05-09 02:02:10

Re: (resolved)Can't print

#36 2007-05-09 15:53:45

Re: (resolved)Can't print

#37 2007-05-11 23:05:07

Re: (resolved)Can't print

#38 2007-05-12 00:52:44

Re: (resolved)Can't print

#39 2007-05-15 22:14:19

Re: (resolved)Can't print

#40 2007-05-16 15:55:52

Re: (resolved)Can't print

#41 2007-05-19 02:02:46

Re: (resolved)Can't print

#42 2007-05-19 14:59:35

Re: (resolved)Can't print

#43 2007-05-20 05:21:04

Re: (resolved)Can't print

#44 2007-05-20 08:02:16

Re: (resolved)Can't print

#45 2007-05-20 15:13:08

Re: (resolved)Can't print

#46 2007-05-20 15:34:33

Re: (resolved)Can't print

#47 2007-10-01 09:05:08

Re: (resolved)Can't print

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