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#1 2008-02-03 11:11:08

Allan
Member
From: Brisbane, AU
Registered: 2007-06-09
Posts: 10,903
Website

[SOLVED] HP Deskjet F380 scanner

Hi,

Has anyone managed to get the scanner working on this printer.  Printing is easy to setup with hplip and CUPS but the scanner is a no go.

I have added myself to the scanner group.  The scanner appears to be detected by sane-find-scanner:

> sane-find-scanner 
<snip>
found USB scanner (vendor=0x03f0, product=0x5511) at libusb:003:002
<snip>

and even better as root:

found USB scanner (vendor=0x03f0 [HP], product=0x5511 [Deskjet F300 series]) at libusb:003:002

but

> scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

Any suggestions?

Last edited by Allan (2008-02-06 01:12:15)

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#2 2008-02-03 12:12:04

Allan
Member
From: Brisbane, AU
Registered: 2007-06-09
Posts: 10,903
Website

Re: [SOLVED] HP Deskjet F380 scanner

OK.

So, I missed the post install message in hplip.  I uncommented "hpaio" at the end of /etc/sane.d/dll.conf.  Now I can scan as root using either of:

> sudo hp-scan -d hpaio:/usb/Deskjet_F300_series?serial=CN676GJ0TH04KH -n
> sudo scanimage > image.ppm

Any idea what group I need to be in to scan as a user? Currently I have:

> groups
network video audio optical storage scanner power allan abs

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#3 2008-02-06 01:11:52

Allan
Member
From: Brisbane, AU
Registered: 2007-06-09
Posts: 10,903
Website

Re: [SOLVED] HP Deskjet F380 scanner

Solution turned out to be rather simple

> ls -lR /dev/bus/usb/

and look at the permissions.   The printer/scanner is obviously recognized as a printer first for me so is in the "lp" group.  Once I added myself, all was good.

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#4 2008-02-26 15:13:08

Emess
Member
From: Tokyo, Japan
Registered: 2008-01-20
Posts: 21

Re: [SOLVED] HP Deskjet F380 scanner

Bugger, I can't even get it to print, although it could be a bug in samba or poorly configured, as my F380 is connected to the windows box. I'm noticing the device address is just using smb://sha1/F380 without the username even.

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#5 2008-02-26 16:39:05

Emess
Member
From: Tokyo, Japan
Registered: 2008-01-20
Posts: 21

Re: [SOLVED] HP Deskjet F380 scanner

Bah I feel like suck a dolt. It was working, just out of ink. I think I need some sleep.

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#6 2008-05-03 17:31:40

jiu
Member
From: Auckland, New Zealand
Registered: 2008-05-03
Posts: 31

Re: [SOLVED] HP Deskjet F380 scanner

How did you do that? I've got the same printer F380 multifunction but I can't print anything. I have hplip installed, with communication with cups working only when starting hp-setup like so: LC_ALL=C hp-setup
(there is a pb with non US locales, cf https://answers.launchpad.net/hplip/+question/31660) I manage to get the right driver selected and the printer setup but then sending a test page doesn't work. I can't print.
From the post on Launchpad, it seems like this pb comes from the locale used for hplip utils to communicate with cups.
I know there's a way to make it work because it works fine under Ubuntu. Please let me know if someone has a solution to this.

Last edited by jiu (2008-05-03 17:49:39)

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#7 2008-06-01 10:30:32

jiu
Member
From: Auckland, New Zealand
Registered: 2008-05-03
Posts: 31

Re: [SOLVED] HP Deskjet F380 scanner

[update] it's working now for me too. not sure anymore what it is I did which solved the pb.

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