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#1 2008-07-10 21:51:27

elephantos
Member
Registered: 2008-03-03
Posts: 31

[SOLVED]failure to mount external usb drive, possible hardware malfu

Please excuse me for posting this in the Arch forums, but I'd appreciate at least a point in the right direction. Every Google hit I came up with had a dubious solution like "reinstall USB drivers". I've never had an external drive fail on me yet, and I think this might be a sign of one. I recently moved and set up a 750gb WD external drive connected to this laptop running Arch and WinXP. Drive was working fine until this morning. I see it's entry in Thunar, but when I try to mount it:

Failed to mount "xxx".

WARNING: Couldn't set locale to 'en_PH.utf8' thus some file names may not
         be correct or visible. Please see the potential solution at
         http://ntfs-3g.org/support.html#locale
Error opening '/dev/sdb1': Permission denied
Failed to mount '/dev/sdb1': Permission denied
Please check '/dev/sdb1' and the ntfs-3g binary permissions,
and the mounting user ID. More explanation is provided at
http://ntfs-3g.org/support.html#unprivileged.

I got an entirely different error msg in Arch before, suggesting a chkdsk but I don't remember beyond that.

In Windows, I get USB device not recognized. I've tried turning the thing off and back on, making sure it's connected and swiping cables, rebooting Arch, nothing. Is it fried? Also, how does one even run a chkdsk on a drive that can't be mounted in Windows?

Thanks for the assistance.

Last edited by elephantos (2008-07-11 04:59:28)


Thinkpad T500 | Core2Duo P8700 2.53GHz | 3G RAM | x86_64

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#2 2008-07-10 22:16:25

heleos
Member
From: Maine, USA
Registered: 2007-04-24
Posts: 678

Re: [SOLVED]failure to mount external usb drive, possible hardware malfu

Thunar is saying it's a permission problem... have you tried manually mounting it?

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#3 2008-07-10 22:31:17

elephantos
Member
Registered: 2008-03-03
Posts: 31

Re: [SOLVED]failure to mount external usb drive, possible hardware malfu

Doh! I really didn't expect that to work. thanks heleos.


Thinkpad T500 | Core2Duo P8700 2.53GHz | 3G RAM | x86_64

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