Arch Linux

papierschiff

Member

Registered: 2008-07-09

Posts: 66

keyboard / mouse stops working when connection usb-harddisk/stick

hej,
i have a big problem. is have a apple usb keyboard (works fine) and an usb mouse (works also fine). but the problam is, when i connect an usb-mass-storage (like harddisk, mobilephone, mp3-player) the usb mouse and keyboard stops working.

i saw this logging after an reset:

Nov  3 18:42:51 jessie usb 2-8: new high speed USB device using ehci_hcd and address 7
Nov  3 18:42:51 jessie usb 2-8: configuration #1 chosen from 1 choice
Nov  3 18:42:51 jessie scsi7 : SCSI emulation for USB Mass Storage devices
Nov  3 18:42:59 jessie scsi 7:0:0:0: Direct-Access     Philips  GoGear SA28xx    0100 PQ: 0 ANSI: 4
Nov  3 18:42:59 jessie sd 7:0:0:0: [sdc] 1935616 2048-byte hardware sectors (3964 MB)
Nov  3 18:42:59 jessie sd 7:0:0:0: [sdc] Write Protect is off
Nov  3 18:42:59 jessie sd 7:0:0:0: [sdc] 1935616 2048-byte hardware sectors (3964 MB)
Nov  3 18:42:59 jessie sd 7:0:0:0: [sdc] Write Protect is off
Nov  3 18:42:59 jessie sdc: sdc1
Nov  3 18:42:59 jessie sd 7:0:0:0: [sdc] Attached SCSI removable disk
Nov  3 18:42:59 jessie sd 7:0:0:0: Attached scsi generic sg2 type 0

perhaps aybody can help...
thank,
papierschiff

papierschiff

Member

Registered: 2008-07-09

Posts: 66

Re: keyboard / mouse stops working when connection usb-harddisk/stick

nowbody has an idea?

Myav

Member

Registered: 2007-05-07

Posts: 58

Re: keyboard / mouse stops working when connection usb-harddisk/stick

I've the same problem. I have no idea how to fix that, but in my case there are lots of the following messages in dmesg:

hub 1-0:1.0: unable to enumerate USB device on port 4
hub 1-0:1.0: connect-debounce failed, port 3 disabled
hub 1-0:1.0: connect-debounce failed, port 4 disabled
hub 1-0:1.0: unable to enumerate USB device on port 3
hub 1-0:1.0: connect-debounce failed, port 4 disabled
hub 1-0:1.0: connect-debounce failed, port 3 disabled

Maybe lspci will be useful for somebody who is able to fix it:

00:00.0 Host bridge: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82945G/GZ Integrated Graphics Controller (rev 02)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.2 IDE interface: Intel Corporation 82801GB/GR/GH (ICH7 Family) SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)

P.S. http://bbs.archlinux.org/viewtopic.php?id=38557 thread appears to describe the same problem.

papierschiff

Member

Registered: 2008-07-09

Posts: 66

Re: keyboard / mouse stops working when connection usb-harddisk/stick

my lspci..

00:00.0 Host bridge: ATI Technologies Inc RS690 Host Bridge
00:01.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (Internal gfx)
00:07.0 PCI bridge: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 3)
00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA
00:13.0 USB Controller: ATI Technologies Inc SB600 USB (OHCI0)
00:13.1 USB Controller: ATI Technologies Inc SB600 USB (OHCI1)
00:13.2 USB Controller: ATI Technologies Inc SB600 USB (OHCI2)
00:13.3 USB Controller: ATI Technologies Inc SB600 USB (OHCI3)
00:13.4 USB Controller: ATI Technologies Inc SB600 USB (OHCI4)
00:13.5 USB Controller: ATI Technologies Inc SB600 USB Controller (EHCI)
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 14)
00:14.1 IDE interface: ATI Technologies Inc SB600 IDE
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB600 PCI to LPC Bridge
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS690 [Radeon X1200 Series]
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)
03:07.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306 Fire II IEEE 1394 OHCI Link Layer Controller(rev c0)

any ideas would be cool becouse i must reste > 5 times to get some music on my mp3-player or data on usb-stick.