Arch Linux

FUF

Member

Registered: 2007-10-20

Posts: 17

HP PSC doesn't work

Hi!

I have HP PSC 1513, up-to-date ArchLinux system and following packages:

hplip 2.8.10-2
CUPS 1.3.9-4
kernel26 2.6.28.2-1

The problem is that after some updates (I don't remember exactly when this problem came) printer stopped printing. I can create printing jobs, but they are always in state "processing since..." (as shown in CUPS web interface), printer does nothing. I got something in /var/log/messages.log:

Jan 26 21:23:27 Desktop usb 7-1: new full speed USB device using uhci_hcd and address 2
Jan 26 21:23:27 Desktop usb 7-1: configuration #1 chosen from 1 choice
Jan 26 21:23:27 Desktop usblp1: USB Bidirectional printer dev 2 if 1 alt 0 proto 2 vid 0x03F0 pid 0x4C11
Jan 26 21:23:27 Desktop usbcore: registered new interface driver usblp
Jan 26 21:23:27 Desktop load-modules.sh: 'usb:v03F0p4C11d0100dc00dsc00dp00icFFiscFFipFF' is not a valid module or alias name
Jan 26 21:23:27 Desktop load-modules.sh: 'usb:v03F0p4C11d0100dc00dsc00dp00icFFiscCCip00' is not a valid module or alias name

However, printing works fine from Windows. So this is not a hardware problem.

FUF

Member

Registered: 2007-10-20

Posts: 17

Re: HP PSC doesn't work

posted to wrong section... moderators, please move this topic to "Workstation User".

solstice

Member

Registered: 2006-10-27

Posts: 235

Website

Re: HP PSC doesn't work

i have the same issue here with my HP Photosmart C3180.
Printing and scanning was working before. not anymore

i have the same error as FUF in /var/log/messages.log
and hp tools like hp-levels (or hp-toolbox) reports an error like that
error: Unable to communicate with device (code=12): hp:/usb/Photosmart_C3100_series?serial=MY716D32F804P9
error: Error opening device (Device not found). Exiting.

FUF

Member

Registered: 2007-10-20

Posts: 17

Re: HP PSC doesn't work

I have printed the test page successfully.

I added myself to allowed users in CUPS and

sudo chown -R fuf:lp /dev/bus/usb/*

I don't know about how bad this solution is, but it worked for me. And the problem seems to be another permission issue. Scanning works fine from root.

Last edited by FUF (2009-01-26 20:39:07)

solstice

Member

Registered: 2006-10-27

Posts: 235

Website

Re: HP PSC doesn't work

see FS#12990 http://bugs.archlinux.org/task/12990