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#1 2009-02-08 16:25:52

neilward
Member
Registered: 2009-02-08
Posts: 21

Brother HL-2040 stopped working.

I am not sure when it happened (presumably this is the result of irresponsible use of pacman -Syu), but my printer has stopped working correctly. I spent the better part of yesterday and this morning reading the Wiki and various forums; I am stumped. When I send a job to my printer, it kicks on, blows some hot air, but then doesn't do anything else. Afterwards if I code:
$ sudo tail -n 100 -f /var/log/cups/error_log

I get:

I [08/Feb/2009:10:11:10 -0600] [Job ???] Request file type is application/postscript.
I [08/Feb/2009:10:11:10 -0600] [Job 62] Adding start banner page "none".
I [08/Feb/2009:10:11:10 -0600] [Job 62] Adding end banner page "none".
I [08/Feb/2009:10:11:10 -0600] [Job 62] File of type application/postscript queued by "neil".
I [08/Feb/2009:10:11:10 -0600] [Job 62] Queued on "HL2040" by "neil".
I [08/Feb/2009:10:11:10 -0600] [Job 62] Started filter /usr/lib/cups/filter/pstops (PID 7985)
I [08/Feb/2009:10:11:10 -0600] [Job 62] Started filter /usr/lib/cups/filter/brlpdwrapperHL2040 (PID 7986)
I [08/Feb/2009:10:11:10 -0600] [Job 62] Started backend /usr/lib/cups/backend/usb (PID 7987)
I [08/Feb/2009:10:11:15 -0600] [Job 62] Completed successfully.

Can anybody help?
Thank you (and if I have broken any laws of forum etiquette, please tell me).

Last edited by neilward (2009-02-28 15:40:25)

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#2 2009-02-08 16:30:07

tyr0
Member
Registered: 2007-06-02
Posts: 152

Re: Brother HL-2040 stopped working.

Same problem here with my Brother HL-2030:

I [08/Feb/2009:17:26:23 +0100] [Job ???] Request file type is application/postscript.
I [08/Feb/2009:17:26:23 +0100] [Job 728] Adding start banner page "none".
I [08/Feb/2009:17:26:23 +0100] [Job 728] Adding end banner page "none".
I [08/Feb/2009:17:26:23 +0100] [Job 728] File of type application/postscript queued by "thomas".
I [08/Feb/2009:17:26:23 +0100] [Job 728] Queued on "hl2030" by "thomas".
I [08/Feb/2009:17:26:23 +0100] [Job 728] Started filter /usr/lib/cups/filter/pstops (PID 6919)
I [08/Feb/2009:17:26:23 +0100] [Job 728] Started filter /usr/lib/cups/filter/brlpdwrapperHL2030 (PID 6920)
I [08/Feb/2009:17:26:23 +0100] [Job 728] Started backend /usr/lib/cups/backend/usb (PID 6921)
I [08/Feb/2009:17:26:25 +0100] [Job 728] Completed successfully.

No idea what causes the problem. Maybe the pycups and the system-config-printer package updates...

Last edited by tyr0 (2009-02-08 16:32:24)

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#3 2009-02-08 17:25:35

thayer
Fellow
From: Vancouver, BC
Registered: 2007-05-20
Posts: 1,560
Website

Re: Brother HL-2040 stopped working.

Hah, here I thought it was something I had done.  My 2040 stopped working this week also and it happened to coincide with my reinstallation of Arch on my notebook.

I'll see what I can come up with.


thayer williams ~ cinderwick.ca

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#4 2009-02-08 18:31:04

thayer
Fellow
From: Vancouver, BC
Registered: 2007-05-20
Posts: 1,560
Website

Re: Brother HL-2040 stopped working.

FWIW I just removed the printer and re-added it using the generic foomatic driver (HL-2060/hl1250 PPD).  Everything is working fine now.

You'll need these installed:

# pacman -S foomatic-{db,db-engine,filters}

Last edited by thayer (2009-02-08 18:31:49)


thayer williams ~ cinderwick.ca

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#5 2009-02-08 19:04:36

neilward
Member
Registered: 2009-02-08
Posts: 21

Re: Brother HL-2040 stopped working.

Thayer,

Thank you, that fixed it painlessly and perfectly.

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#6 2009-02-08 21:17:30

tyr0
Member
Registered: 2007-06-02
Posts: 152

Re: Brother HL-2040 stopped working.

Problem solved. Thank you, thayer.

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#7 2009-02-28 12:44:01

panecillo
Member
From: Spain
Registered: 2007-07-21
Posts: 44

Re: Brother HL-2040 stopped working.

I'm still having this problem with a Brother HL-2030, using HL2060 Foomatic/hl1250 driver.

I have tried to solve it as suggested by thayer, by removing the printer from cups and reinstalling foomatic-*, but with no success. I get a "/usr/lib/cups/filter/foomatic-rip failed" message on cups web interface. On cups error_log with debug enabled, I suspect from the following lines:

D [28/Feb/2009:13:16:48 +0100] [Job 74] Starting process "renderer" (generation 2)
D [28/Feb/2009:13:16:48 +0100] [Job 74] GPL Ghostscript 8.64 (2009-02-03)
D [28/Feb/2009:13:16:48 +0100] [Job 74] Error: /ioerror in --showpage--
....
D [28/Feb/2009:13:07:46 +0100] [Job 71] GPL Ghostscript 8.64: Unrecoverable error, exit code 1
D [28/Feb/2009:13:07:46 +0100] [Job 71] renderer exited with status 1
D [28/Feb/2009:13:07:46 +0100] [Job 71] Possible error on renderer command line or PostScript error. Check options.kid3 exited with status 3
D [28/Feb/2009:13:07:46 +0100] [Job 71] Process is dying with "Error closing renderer
D [28/Feb/2009:13:07:46 +0100] [Job 71] ", exit stat 3
D [28/Feb/2009:13:07:46 +0100] [Job 71] Cleaning up...
E [28/Feb/2009:13:07:46 +0100] PID 10247 (/usr/lib/cups/filter/foomatic-rip) stopped with status 3!

Using Arch x86 and the following related packages:

cups 1.3.9-4
ghostscript 8.64-3
foomatic-db 4.0_20090211-1
foomatic-db-engine 4.0_20090211-1
foomatic-filters 4.0_20090211-1

Is anyone experiencing this issue too? Thank you.

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#8 2009-02-28 13:55:25

Nezmer
Member
Registered: 2008-10-24
Posts: 559
Website

Re: Brother HL-2040 stopped working.

There is a problem with HP printers that is solved by installing 'net-snmp' .

I'm not sure If that is related to your problem . Needless to say , there seems to be a lot of problems with CUPS lately . Packagers & users should be aware of what's happening upstream .


English is not my native language .

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#9 2009-02-28 15:40:02

neilward
Member
Registered: 2009-02-08
Posts: 21

Re: Brother HL-2040 stopped working.

Yes, it's broken again for me as well.

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#10 2009-02-28 21:50:05

thayer
Fellow
From: Vancouver, BC
Registered: 2007-05-20
Posts: 1,560
Website

Re: Brother HL-2040 stopped working.

FYI the latest foomatic-filters package was the culprit for my HL-2040.  Rolling back to foomatic-filters-3.0_20081117-1 got things working again.


thayer williams ~ cinderwick.ca

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#11 2009-02-28 22:57:10

Nezmer
Member
Registered: 2008-10-24
Posts: 559
Website

Re: Brother HL-2040 stopped working.

thayer wrote:

FYI the latest foomatic-filters package was the culprit for my HL-2040.  Rolling back to foomatic-filters-3.0_20081117-1 got things working again.

This package is the other suspect why CUPS needs 'net-snmp' .


English is not my native language .

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#12 2009-03-01 04:28:16

neilward
Member
Registered: 2009-02-08
Posts: 21

Re: Brother HL-2040 stopped working.

Thayer to the rescue again. Rolling back foomatic worked like a charm. Should I mark this thread as solved or wait until foomatic is up to date and working?
Thanks.

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#13 2009-03-01 09:35:22

panecillo
Member
From: Spain
Registered: 2007-07-21
Posts: 44

Re: Brother HL-2040 stopped working.

That worked thayer! Thank you

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#14 2009-03-04 16:45:06

tyr0
Member
Registered: 2007-06-02
Posts: 152

Re: Brother HL-2040 stopped working.

Same problem here again. Would someone be so kind as to share the old package with me? I can't build it anymore. Are they working on this bug?

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#15 2009-03-04 17:17:06

Hrod beraht
Member
Registered: 2008-09-30
Posts: 186

Re: Brother HL-2040 stopped working.

tyr0 wrote:

Would someone be so kind as to share the old package with me?

The schlunix.org mirror has three older package versions.

Bob

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#16 2009-03-04 17:27:59

tyr0
Member
Registered: 2007-06-02
Posts: 152

Re: Brother HL-2040 stopped working.

Thank you, Hrod beraht! It's working again.

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